Global Payments Integrated Review

Rates and Fees
75/100
Truth in Advertising
95/100
Consumer Reviews
80/100
Customer Support
95/100
4

Best for

Merchants in various types of businesses, but mostly standard-risk, that are interested in payment processing services using the latest developments in technology.

Specializes in

Global Payments Integrated specializes in working with software developers who want to grow their businesses through secure payment solutions that add value to their products.

Pricing Summary

Setup Fee: Unknown

Monthly Fee: Unknown

Swipe Rate: 1.00%-4.99%

Keyed-in Rate: 1.00%-4.99%

Early Termination Fee : $500 or Liquidated Damages

Contract Terms:

Unknown
Visit Global Payments Integrated

Global Payments Integrated was once called OpenEdge.

The company has only been in business since 2020.

The president of Global Payments Integrated is Robert Cortopassi.

Global Payments Integrated Overview

 

Global Payments Integrated was founded in 2020, so it is still a relatively new company. Its corporate headquarters is in Atlanta, Georgia, but there are offices all over the world, including locations in California, South America, Europe, and Asia.

Global Payments Integrated processes more than 1 billion transactions every year. In 2020, the company did more than $95 billion in transaction volume, and it has more than 400,000 merchant customers.

Robert Cortopassi is the president of Global Payments Integrated, which was once called OpenEdge. The company is a division of Global Payments, which is a company that resulted from a merger between PayPros and Accelerated Payment Technologies. OpenEdge Payments, LLC (operating as Global Payments Integrated) is a registered ISO of Wells Fargo Bank, N.A., Concord, CA, and of BMO Harris Bank N.A.

Quick Facts

Head Quarters

2675 W 600 N, Lindon, UT 84042-1219

Year Founded

Unknown

CEO

Unknown

Employees

Unknown

Merchant Provider Risk Tolerance

Low Risk Businesses

What We Like

Has value added services available.

Works with software developers to help them expand their businesses.

Provides API solutions.

Has an inside sales team.

Does not work with outside agents or contractors

What We Don't Like

Early termination fee.

Low risk business tolerance.

Public pricing and fees are not available.

Does not disclose all terms

Locked equipment lease term of 48 months.

Industries Served

Business Types Served

Global Payments Integrated Products & Services

 

Hardware & Software

Global Payments Integrated can provide several hardware options for merchants who prefer processing payments with equipment. Merchants can choose from:

POS systems (Ingenico and VeriFone)
Ethernet devices (PAX and VeriFone)
Mobile payment capability (Walker, Ingenico, PAX, and VeriFone)
Magstripe-only equipment (MagTek and ID TECH)
ACH and check readers (MagTek)
Unattended/Kiosk processing (iUC285)

Global Payments Integrated is most focused on providing merchants with API solutions that include:

Cloud-based/SaaS
Client server
eCommerce gateways
Deployed applications
Semi-integrated solutions for commerce

Value-Added Services

Global Payments Integrated offers a few additional services to its merchant customers. They are:

Decline Minimizer, which is an automated system that updates expired or outdated card information.
A Customer Engagement Suite, which provides analytics for marketing campaigns, enhanced customer communication options, and more for merchants.
OpenEdge View, which is the company’s proprietary transaction management and reporting tool for merchants.

Global Payments Integrated also has a gift card program.

Supported Payment Types & Services

Global Payments Integrated strives to ensure that all merchants are able to accept as many forms of payment from their customers as possible. This company offers recurring billing for memberships and subscriptions, and allows its merchant customers to accept the following forms of payment:

Visa
Mastercard (Maestro)
American Express
Union Pay
ACH
Checks and electronic checks
Gift cards
All mobile wallet payments

Global Payments Integrated also offers offline payment processing to its merchant customers. In the event of an outage, payments can still be accepted and they will be submitted once the network is available again.

Global Payments Integrated Payment Processing

  • Credit Card Processing
  • Debit Card Processing
  • Mobile Commerce
  • Online Payments
  • Payment Gateway

Global Payments Integrated Billing & Invoicing

  • Mobile Payments
  • Online Payments

Global Payments Integrated Advertising & Sales

 
It appears that Global Payments Integrated primarily markets its products and services through its inside sales team and possibly strategic partnerships as well. There is no indication that the company works with outside sales agents or independent contractors.

The company does not make any guarantees about lower transaction fees, and it does not use any deceptive language on its website. There are no complaints online about Global Payments Integrated’s sales practices.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

Global Payments Integrated Pricing, Rates & Fees

 

Global Payments Integrated does not publicly disclose its prices and fees on the company website. That could be because the company works with so many different types of merchants, so the cost of payment processing varies.

Pricing at a Glance

Pricing Model

Unknown

Swiped Rate

1.00%-4.99%

Keyed-in Rate

1.00%-4.99%

Mobile Payment Rate

Unknown

Virtual Terminal Rate

1.00%-4.99%

Monthly Fee

Unknown

Payment Gateway Fee

Unknown

Batch Fee

Unknown

Early Termination Fee

$500 or Liquidated Damages

PCI Compliance Fee

Unknown

Equipment Lease Terms

48 months (locked)

Address Verification Service (AVS)

Unknown

Application Fee

Unknown

Account Setup Fee

Unknown

Gateway Setup Fee

Unknown

Annual Fee

$299

Monthly Minimum

Unknown

Statement Fee

Unknown

Global Payments Integrated Contract & Terms

There is no information available on the company website about its contracts and terms. Again, this could be because they vary for each merchant depending on their business type.

Contract Length

Unknown

Early Termination Fee

$500 or Liquidated Damages

Global Payments Integrated Setup & Support

 

Global Payments Integrated does not specify how long it might take for merchants to get set up to process payments. The website does state that new merchant accounts can be established within minutes. API integration typically can be done fairly quickly, but merchants that are in need of equipment may need to wait up to 14 days for it to arrive.

The Global Payments Integrated website has a button for prospective merchants to easily contact someone on the company’s sales team. There is also a Contact page on the site that has a form that can be submitted, as well as phone numbers and email addresses for sales, client care, developer support, and merchant technical support. The site states that someone will be available to help 24/7.

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Email Support

Global Payments Integrated Complaints, Ratings & Reviews

BBB Rating

Global Payments Integrated is not an accredited business with the Better Business Bureau, although it does have a B rating on the site. There are two complaints with the BBB from former merchant customers, and both of them appear to have been resolved by the company’s customer service department and closed.

Other Online Reviews

There are no online complaints about Global Payments Integrated other than what is found on the BBB website.

There are no outstanding class-action lawsuits or FTC complaints about this company.

Ratings

BBB

B and This Business is not BBB Accredited. (0 Reviews; 0 Complaints)

Google

N/A

Facebook

N/A

Yelp

N/A

Reviews

Total Online Reviews

Unknown

Total Online Complaints

100 +

Lawsuits

Yes

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