Standard risk businesses of any size, looking for payment options to boost revenue.
Offering both standard processing and cash discount processing to both brick and mortar businesses as well as eCommerce businesses.
Setup Fee: $0
Monthly Fee: $5
Swipe Rate: 2.9% + $0.05
Keyed-in Rate: 2.9% + $0.05
Early Termination Fee : $495
Founded in 2006.
The CEO is listed as Kenneth Einiger.
The headquarters of the company is in Las Vegas, NV.
Founded in 2006, Global 1 Wholesale Merchant Services has been a longstanding merchant processing alternative. With options from the beginning of the transaction to the end, they have set a precedent for working with the merchant to achieve set goals.
In addition, they offer a multitude of services to help each merchant grow their business and promote their brand.
They have maintained an A+ rating with the Better Business Bureau and with 16 years in business, they have only one registered complaint. That complaint was successfully resolved to the customer’s satisfaction and there have been no further complaints.
Las Vegas, Nevada
Kenneth Einiger - Owner & President
Merchant Provider Risk Tolerance
Hardware and Software
They offer eleven terminal devices, ranging from standalone terminals to mobile terminals. They also offer three full registers that come fully equipped with a POS system. Clover and Avvi are a couple of the options for the merchants.
Global 1 also offers a gateway for merchants with existing terminals or eCommerce customers looking for a way to streamline their transaction process.
Cash Discount - Global 1 offers a way for merchants to pass the processing fees on to their customers. Those customers are rewarded for paying for items or services with cash. The merchant is responsible for a $39.95 monthly fee, but nothing else.
Gift Card - Using gift cards helps merchants retain customers and grow their client base. The use of gift cards also helps build brand awareness.
Loyalty Card - Similar to gift cards, loyalty cards can help build brand awareness and bring in new customers. Through loyalty cards, businesses can offer promotions and discounts to their existing customers.
Next Day Funding - Unlike some credit card processors, Global 1 offers to streamline transactions so the merchant receives their money the next day.
Supported Payment Types and Services
It appears Global 1 accepts all major payment types, however, these are the only types of payment listed on their website:
Discloses All Important Terms
Public Pricing Available
On their website, Global 1 advertises both the cash discount ($39.95 per month) and a traditional processing option.
For this traditional option, they list their starting prices as .25% with a .03 cent transaction fee. This is a starting point for pricing that will most likely fluctuate depending on the type of business, the volume of the business, and the risk level of the business.
They claim no setup fees and no early termination fees. There are most likely other fees built into any contract, but they don’t advertise anything else.
There is information from the company that whether a merchant owns their equipment outright can affect the pricing offered. There are different terms and fees if a merchant utilizes the free equipment offered for some contracts.
2.9% + $0.05
2.9% + $0.05
Mobile Payment Rate
Virtual Terminal Rate
2.90% + $0.30
Payment Gateway Fee
$25 Per Month
Early Termination Fee
PCI Compliance Fee
Equipment Lease Terms
Address Verification Service (AVS)
Account Setup Fee
Gateway Setup Fee
Contracts are evident but seem to be variable based on the business. There is potential to negotiate contract terms. There is no hard information on contract length or renewal terms, but there is information from the company that some types of contracts have non-cancellable terms.
The company states that gateway contracts are completely negotiable. They are run through Authorize.net.
Early Termination Fee
Setup most likely depends on the service needed. Use of the company gateway can often be set up and running in a few minutes. Ordering a terminal and getting it up and running depends on the time it takes for the hardware to be delivered.
They make no claims on their website as to setup times.
There is a 24/7 helpline available with a listed phone number. There is also a form to fill out on their contact page, but it does not appear to be related to their customer support.
No complaints in the past 36 months. Global 1 only has a single complaint from before that time. It was successfully resolved to the customer’s satisfaction.
Other Online Reviews
There are several complaints to be found outside of the Better Business Bureau website. However, many of these complaints fail to address any specific problem with the company, slotting them into a group to be taken lightly.
It appears that Global 1 works hard to address all legitimate complaints. This is evident by the different approaches taken to different complaints.
A+ and has been Accredited since 2007. (1 Review; 0 Complaint)
3.5 Stars / 13 Reviews
3.7 Stars. Based on the opinion of 3 people
Total Online Reviews
Total Online Complaints
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