Givsum Review

Rates and Fees
85/100
Truth in Advertising
100/100
Consumer Reviews
90/100
Customer Support
100/100
5

Best for

Non-profit organizations.

Specializes in

Provided an all-encompassing platform for nonprofits to organize their business necessities. In addition to providing a donations payment processor, Givsum streamlines many of the daily aspects necessary to successfully operate.

Pricing Summary

Setup Fee: None

Monthly Fee: $0 to $199

Swipe Rate: 5% + $0.30

Keyed-in Rate: 5% + $0.30

Early Termination Fee : None

Contract Terms:

Month-to-month
Visit Givsum

Givsum is located in Newport Beach, CA.

The company was founded in 2013.

The website lists Shawn Wehan as the president.

Givsum Overview

 

Givsum was founded in 2013 to offer non-profit organizations a credit card processing company to help with their donations. Since that time they have expanded into a platform offering more than just payment processing.

They now offer an all-encompassing support company that works exclusively to streamline the day-to-day business side of non-profit organizations.

Now they offer ways to coordinate events, work with volunteers, send information, and utilize analytics to increase productivity.

The lack of negative reviews puts Givsum in a very positive light.

Quick Facts

Head Quarters

Costa Mesa, California

Year Founded

2013

CEO

Shawn Wehan

Employees

20

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Beauty & Wellness
  • Education
  • Educational Seminars
  • Healthcare
  • Medical
  • Personal Service
  • Professional Services
  • Retailers
  • SAAS
  • Telemedicine

Business Types Served

  • B2B
  • International
  • Enterprise Merchant Accounts
  • Mobile
  • Non Profit
  • Online
  • Retail / Card Present
  • Small Business

Givsum Products & Services

 

Hardware and Software

Givsum utilizes software that integrates with a non-profit company’s website to allow them to accept credit card donations. They utilize an embedded gateway or widget that accepts the credit card payments just like any other online payment processor.

The widget opens a pop-up payment menu that allows a donor to submit funds without ever having to leave the page.

Embedded payment options are either located on the main page or shifted to a separate donation page that streamlines giving and makes it an ultra-easy option.

Value-Added Services

They offer anonymous giving ability to enhance the privacy of donors who wish to support non-profit organizations without any unwanted attention.

These same widgets can also be set for recurring payments. This can be especially helpful for someone who wants to send a monthly donation without having to worry about writing a fresh check each month.

Lastly, they offer a comment and tribute section for donations. While this does not directly impact the amount or streamline payment in any way, it allows donors to offer funding in a manner that speaks to or for a third party.

Supported Payment Types and Services

Givsum utilizes Stripe and operates as an internet gateway or card not present sale and requires number, expiration, and a CCV OR CVV to process the card.

As a subsidiary of Stripe, Givsum accepts:

Visa
Mastercard
Discover
American Express
Debit
JCB
Maestro
Apple Pay
Google Pay
Link

They also accept many foreign credit cards if the non-profit organization operates on a global scale.

Givsum Payment Processing

  • Credit Card Processing
  • Debit Card Processing
  • eCheck & ACH Processing
  • Gift & Loyalty Program
  • Mobile Card Reader
  • Mobile Payments App
  • Online Payments
  • Online Shopping Cart Integration
  • Payment Gateway
  • Recurring Billing
  • Shopping Cart Integration
  • Virtual Terminal

Givsum Billing & Invoicing

  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

Givsum Advertising & Sales

 
There is no evidence that Givsum uses independent contractors on their sales team. There are no complaints about deceptive sales tactics, which indicates the company relies on their reputation to support their advertising.

Truth in Marketing

Discloses All Important Terms

Yes

Public Pricing Available

Yes

Givsum Pricing, Rates & Fees

 

Givesum has three pricing tiers available on their website.

Starter:

No sign-up fee
No subscription fee
5% + $0.30 transaction fee that is paid by the donating party
Limited platform tools and support

Standard:

No sign-up fee
$50/month with no cancelation fees or $500/year paid upfront
5% + $0.30 transaction fee that is paid by the donating party
Full access to platform tools and extra support

Enterprise:

No sign-up fee
Subscription fees and transaction fees are variable based on volume
Customizable platform-tools
Volume discounts

There are no further fees mentioned in the literature and no complaints mentioning hidden fees. This points to the company being completely transparent with the fees.

Pricing at a Glance

Pricing Model

Interchange Plus

Swiped Rate

5% + $0.30

Keyed-in Rate

5% + $0.30

Mobile Payment Rate

Virtual Terminal Rate

5% + $0.30

Monthly Fee

$0 to $199

Payment Gateway Fee

None

Batch Fee

None

Early Termination Fee

None

PCI Compliance Fee

None

Equipment Lease Terms

None

Address Verification Service (AVS)

Application Fee

Account Setup Fee

None

Gateway Setup Fee

None

Annual Fee

Monthly Minimum

$0

Statement Fee

Givsum Contract & Terms

According to the company website, contracts are month to month. There is a $100 discount for signing up for a full year on their standard plan. Also, there may be further discounts available at the Enterprise level, but longer contracts may be required. To access this information a potential client would need to start the process.

There are mentions of a Pro-Plan found online that states $199/month or $2,150 for the year upfront. This appears to be dated, but the Enterprise level account could offer something similar.

Contract Length

Month-to-month

Early Termination Fee

None

Givsum Setup & Support

 

There is no clear indication of what the setup time will be. However, since Givsum uses Stripe, setup can happen as fast as a customer can embed the link or widget into their website. According to the Stripe website, accounts can be up and running instantaneously.

From the information available on the company website, it looks like tech and customer support are addressed through phone or email. However, depending on the level of the customer account, chat support may also be an option.

Setup Highlights

  • Documentation / Knowledge Base
  • Live Online (1-on-1)
  • Recorded Video Training

Support Highlights

  • Domestic Phone Support (Business Hours)

Givsum Complaints, Ratings & Reviews

BBB Rating

There is no Better Business Bureau profile or rating at this time.

Other Online Reviews

There are no public complaints or positive comments outside of the company website. There are several on their About Us page, as well as a list of prominent non-profits who use Givsum.

There are several other reviews available online. All of them paint Givsum in a very positive light. There are no negative reviews. All give A+ or five-star ratings.

Ratings

BBB

Does not have BBB profile.

Google

No Reviews

Facebook

No Reviews

Yelp

N/A

Reviews

Total Online Reviews

<10

Total Online Complaints

<10

Lawsuits

None

Givsum Alternatives

NEED A MERCHANT ACCOUNT PROVIDER?

If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks

cogthumbs-up