The company offers its services to many industries, such as retail, hospitality, eCommerce, mobile merchants, Mail Order Telephone Order (MOTO), B2B, etc.
GDpay is an ISO/MSP of Chase Merchant Services, CardConnect, Synovus Bank, and Fifth Third Bank
|Swipe Rate||1.00% - 4.99%|
|Keyed-in Rate||1.00% - 4.99%|
|Early Termination Fee||none|
|Contract Terms||3 Years|
With nearly two decades of experience in the payment processing industry, GDPay has established itself as a customer-focused business partner that serves firms of various sizes and catering to many industries. Established in 2006, the Denver, Colorado-based company looks to empower clients by educating them about merchant payment processing services and how it stands out from the crowd.
GDPay consistently receives good reviews from different business users who are confident they are getting the best pricing structure. That’s primarily because the company offers an Interchange Plus pricing option that is more transparent than the tiered pricing programs offered by many of its competitors.
The company lets businesses set up numerous payment channels, such as gift card offerings, loyalty programs, various check processing solutions, fleet card services, the obvious debit and credit card processing, as well as offering Point of Sale terminals, among others. For all these services, GDPay emphasizes its security and touts its patented point-to-point encryption and tokenization technology while remaining nimble and letting businesses easily sync GDPay’s services into their existing workflows and systems.
GDpay Pros & Cons
The company’s website includes an extensive list of support numbers, an FAQ section, and a glossary for merchants.
Does not promote misleading rate quotes on its website
No Early Termination Fee
No pricing information disclosed on the website
Based on our research pricing options include a 5-year option, too lengthy by industry standards
GDpay Products & Services
As cited earlier, GDPay lets businesses incorporate a host of payment processing options into their workflows, allowing them to grow from multiple avenues.
Some examples of their offerings are;
Smart Terminal – Through GDPay’s smart terminal offerings, businesses can accept EMV enabled cards and payments via NFC technologies.
Online Processing – GDPay offers options to process mobile and online payments. These offerings let customers process payment regardless of location, online, or from a mobile device.
Gift Cards – GDPay has an entire suite of gift card offerings. Clients can choose from Gift Card Now, Advantage, or Custom. The entry-level Gift Card Now option offers businesses 50-100 gift cards, which include their business details. A slightly larger option, offering 250-500 gift cards allowing firms to be more personalized and use their branding. Finally, a more customizable option is available via the Gift Card Custom option for larger businesses with an established network of operations and branding strategy.
Point of Sale – GDPay has various options that let customers accommodate numerous POS options that protect against fraud and hacking via its secure encryption and offers several syncing options with not just hardware but also 3rd-party software and apps.
GDpay Advertising & Sales
GDPay successfully avoids any unethical sales pitches, teaser rates that balloon after a trial period, offers transparency in its fees and invoicing, and clearly explains not only its own pricing practices but offers extensive tutorials on gimmicks and loopholes currently prevalent in the industry.
The Better Business Bureau has zero complaints registered about any of the GDPay’s advertising practices.
Through various online forums and marketplaces, GDPay clients rave about [the company’s] honest and clear explanations of interchange-plus pricing, as well as a transparent breakout of all related fees.
GDPay also sells equipment for payment processing, but it clearly advises clients against ‘free equipment’ and leasing of equipment on its website. The company recommends paying for equipment within a range of $150 to $550 depending on its functionality.
Truth in Marketing
|Advertises Deceptive Rates||No|
|Discloses All Important Terms||No|
|Public Pricing Available||No|
GDpay Pricing, Rates & Fees
GDPay offers numerous contract options through affiliates.
- First Data – $49.95 fee to set up and a gateway fee of $24.95 per month. There is an automatic clause for equipment leasing unless businesses opt-out of equipment from GDPay.
- TSYS – No termination fee unless you’re a business in the state of Arkansas, but it carries a cancelation fee.
- First Data – $49.95 fee for PCI compliance and a statement fee of $9.95 per month.
- First American Payment System – $49.95 fee for an annual membership and an account fee of $6.95 per month.
Pricing At A Glance
|Pricing Model||Interchange Plus|
|Swiped Rate||1.00% - 4.99%|
|Keyed-in Rate||1.00% - 4.99%|
|Mobile Payment Rate|
|Virtual Terminal Rate||1.00% - 4.99%|
|Payment Gateway Fee||Undisclosed|
|Early Termination Fee||none|
|PCI Compliance Fee||Variable|
|Equipment Lease Terms||60 Month (locked)|
|Address Verification Service (AVS)|
|Account Setup Fee||$49.95|
|Gateway Setup Fee||$24.95 Per Month|
|Statement Fee||$9.95 Per Month|
GDpay Contract & Terms
The company offers several options for pricing and contract terms. None of these options mention early termination fees, and one included a cancelation fee. There are built-in agreements for one of their contract options to lease equipment, which GDPay itself discourages. Furthermore, the duration of its contracts with their multi-year agreement options is a bit lengthy. As such, the contract fine print should be thoroughly reviewed, and the same caution is recommended in regard to any fees that are not mentioned, such as batch fees, gateway fees, and support fees.
There are online marketplaces that customers should search which have explicitly negotiated no cancelation fees as part of their affiliation.
GDpay Setup & Support
Although there isn’t much information by GDPay on what the setup process entails, the company takes a lot of responsibility in merchant education. It has extensive tutorial videos guiding businesses on what to beware of, such as deceptive marketing, teaser rates, the pitfalls of leasing equipment from payment processors, and advice against offers such as ‘free’ equipment.
The company has a very transparent and customer-centric culture. Its first drop-down mentioned on its website is Support. There you can quickly launch a help ticket, quickly access pertinent phone numbers and account documentation details you may need for payment processing. There is also an FAQ section and a Glossary page.
GDPay’s customer support is available 24/7 and is considered top-notch by its existing customers. The company’s educational resources are an excellent way for businesses to quickly acclimate to the payment processing industry.
GDpay Complaints, Ratings & Reviews
GDPay has one of the best reputations in the payment processing industry. Of the various online review platforms, Better Business Bureau, Yelp, and Ripoff Report, none of them had any bad reviews or complaints lodged against the company.
GDPay’s own website has a dedicated page of client testimonials, mainly citing its client-focused culture and transparency in its pricing and fee structure.
Third-party marketplaces and partners which have numerous other payment processors on their websites laud GDPay for its competitive and transparent pricing and point to the company’s almost perfect verified merchant reviews on their sites.
|5 Stars / 51 Reviews|
|5 Stars / Based on the opinion of 5 people|
|Total Online Reviews||50+|
|Total Online Complaints||0|