FirstGiving is best for nonprofit organizations and fundraising campaigns of all sizes, anywhere in the world.
FirstGiving provides merchant accounts services to fundraising campaigns and nonprofit organizations. The company has trademarked software to enable peer-to-peer fundraising. The company's donation software allows event and volunteer management, customizable web pages, and mailing lists. The software can easily integrate with third-party apps such as QuickBooks, Mailchimp, or Constant Contact. The company's platform allows fundraisers to accept Visa, Mastercard, American Express, and Discover.
Setup Fee: $0
Monthly Fee: $0
Swipe Rate: Up to 7.5%
Keyed-in Rate: Up to 7.5%
Early Termination Fee : $0
FirstGiving is an ISO/MSP of BMO Harris Bank, N.A., Chicago, IL, Deutsche Bank, USA, New York, NY, Chase Paymentech Solutions, LLC, Plano, TX, Elavon, Inc. Atlanta, Georgia, First National Bank of Omaha, Omaha, NE, and Wells Fargo Bank, N.A., Walnut Creek, CA.
Founded in 2003, the company has nearly two decades of experience with merchant accounts and donation platform. FirstGiving is headquartered in Reston, VA and is currently led by William Wood.
FirstGiving offers a proprietary software enabling fundraisers to crowdfund donation campaigns via a subscription model. The company's platform provides tools to raise funds, manage email campaigns, donor lists, and volunteer databases, seamlessly integrating it with merchant account processing and third-party apps such as QuickBooks and Constant Contact.
FirstGiving started operations in 2003 and is based out of Reston, VA. In 2012, FirstGiving was acquired by FrontStream Holdings and is currently led by William Wood.
The company offers two subscription plans for fundraisers and charges additional donation and performance fees.
FirstGiving does not have a Better Business Bureau profile. However, there have been limited complaints about the company. The complaints that do exist are from fundraisers who believe that FirstGiving's pricing is too steep.
William C. Wood
Merchant Provider Risk Tolerance
FirstGiving's product is its fundraising and donation platform with a payment processing functionality built into the software. The company offers the platform via two[ annual subscription options with different levels of access. The subscription offerings are;
Panorama Pro – This subscription level offers customers Customizable peer-to-peer fundraising webpages that allow clients to;
Panorama Premium – This plan has the same offering as Panorama Pro as well as:
Discloses All Important Terms
Public Pricing Available
FirstGiving has numerous charges on top of the company's annual subscription. This pricing structure is the source of most of the complaints found online against FirstGiving as many say that the fees are not only excess but also redundant.
Panorama Pro – $600/year
Panorama Premium – $1,800/year
Peer-to-Peer Fundraising Fee – 5%
Online Auction Fee – 5%
Event Registration Fee – 1.5%
Event Ticket Fee – 1.5%
Donation Fee – Up to 7.5
Up to 7.5%
Up to 7.5%
Mobile Payment Rate
Virtual Terminal Rate
Payment Gateway Fee
Early Termination Fee
PCI Compliance Fee
Equipment Lease Terms
Address Verification Service (AVS)
Account Setup Fee
Gateway Setup Fee
$600 to $1,800
FirstGiving's agreement is an annual subscription pricing structure. The company has a complex set of additional and redundant fees on individual transaction charges and overall donation fees.
Early Termination Fee
FirstGiving does not have a profile on the Better Business Bureau (BBB) website. There was a minimal number of complaints that we found on various online platforms. The complaints we did see were regarding the company's fees, which fundraisers found to be exorbitant.
There are also no outstanding FTC complaints against the company, nor any lawsuits filed against FirstGiving.
1 Star / 4 Reviews
Total Online Reviews
Total Online Complaints
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks