First Merchant Payment Systems Review

Rates and Fees
75/100
Truth in Advertising
90/100
Consumer Reviews
90/100
Customer Support
90/100
3.5

Best for

First Merchant Payment Systems is best for small to mid-sized businesses catering to almost all types of customers.

Specializes in

First Merchant Payment Systems (FMPS) provides merchant accounts services to almost all types of businesses but highlights industries such as restaurants, retail, hospitality, eCommerce, healthcare offices, veterinarians, beauty salons, and auto repair shops. The company offers interchange-plus pricing and resells POS equipment of Clover and PtechPOS. The FMPS solution can easily integrate with third-party apps such as QuickBooks. The company processes payments for Visa, Mastercard, American Express, and Discover.

Pricing Summary

Setup Fee: $0

Monthly Fee: Undisclosed

Swipe Rate: Interchange-Plus

Keyed-in Rate: Interchange-Plus

Early Termination Fee : Undisclosed

Contract Terms:

Unknown 3 Years
Visit First Merchant Payment Systems

FMPS is an ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, CA.

With its founding in 2001, the company has nearly two decades of experience with merchant accounts processing. FMPS is headquartered in Fort Myers, FL, and is currently led by Kevin Winter, the President, and cofounder.

First Merchant Payment Systems Overview

 

FMPS offers payment processing solutions that can easily integrate with third-party apps. Based on a thorough review of the company's website, we learned that FMPS has a finger on the pulse of the various industries' needs. The company also has a keen sense of empowering its clients by educating them about the specifics of payment processing and how it sets itself apart from the competition. Merchants can quickly learn the vagaries of Level 3 processing and its benefits, and that it is offered through FMPS.

The company was co-founded by its President, Kevin Winter, in 2001 and is currently headquartered in Fort Myers, FL. FMPS offers an Interchange Plus pricing option, which is more transparent. Depending on transaction volume, it can be less costly than the tiered pricing programs offered by many of its competitors.

FMPS has a Better Business Bureau profile and has been accredited since February 2019. There have been zero complaints about the company in the last three years.

Quick Facts

Head Quarters

Fort Myers, FL

Year Founded

2001

CEO

Kevin Winter

Employees

10

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Clothing & Apparel
  • Convenience Store
  • Electronics
  • Gas Station
  • Healthcare
  • Hunting & Outdoor Equipment
  • Marketing Agency
  • Moving Companies
  • Personal Service
  • Restaurant / Bar
  • SAAS
  • SEO & SEM Services
  • Thrift Store
  • Web Design Services

Business Types Served

  • Ecommerce
  • High Volume
  • Information
  • Low Risk
  • Mobile
  • Mom & Pop
  • Online
  • Retail / Card Present
  • Small Business
  • Wholesale

First Merchant Payment Systems Products & Services

 

Payment Processing: NMS is a reseller of Redwood Merchant Services for merchant processing services.

Point of Sale: The company resells EMV-compliant mobile and traditional POS equipment of Clover, PtechPOS, and PAX.

Tertiary Services: FMPS offers mobile payment processing and Internet Gateways solutions through Authorize.net. Additional services include merchant lending by providing small loans and same-day cash advances. FMPS also offers Payroll and benefits solutions, workers' comp and is fully-integrated into Quickbooks.

First Merchant Payment Systems Payment Processing

  • Check Services
  • Credit Card Processing
  • Debit Card Processing
  • EBT Acceptance
  • Gift & Loyalty Program
  • Merchant Cash Advance
  • POS Equipment

First Merchant Payment Systems Billing & Invoicing

  • Mobile Payments
  • Multi-Currency
  • Online Payments
  • Project Billing

First Merchant Payment Systems Advertising & Sales

 
There have been no complaints about FMPS sales tactics or marketing practices. FMPS does not hire outside sales teams, usually less trained and often more aggressive in their sales tactics.

Although there is no disclosure of the company's pricing model other than that, it offers Interchange Plus. Nonetheless, there have been no complaints that merchants were misled about pricing or surprise hidden charges.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

First Merchant Payment Systems Pricing, Rates & Fees

 

FMPS has an Interchange Plus pricing model, but there have been no disclosures of its pricing structure. In explaining Level 3 processing and its benefits, the company mentions that based on Visa's interchange schedule, "Commercial standard interchange is 2.95% plus 10 cents." It then continues that for Level 3 processing, "the rate is 1.90% plus 10 cents if the transaction is less than approximately $7,500."

This is no guarantee that this is the rate merchants will receive from FMPS, but it is a guideline. The company has simultaneously educated merchants and was transparent by disclosing the interchange Plus pricing schedules of Visa, Mastercard, Discover, and American Express.

The company resells POS for Clover and PtechPOS, but there is no disclosure of those terms. Nor does FMPS make any disclosures about charges for its payment gateway and virtual terminal offering through Authorize.net.

Pricing at a Glance

Pricing Model

Swiped Rate

Interchange-Plus

Keyed-in Rate

Interchange-Plus

Mobile Payment Rate

Virtual Terminal Rate

Interchange-Plus

Monthly Fee

Undisclosed

Payment Gateway Fee

Undisclosed

Batch Fee

Undisclosed

Early Termination Fee

Undisclosed

PCI Compliance Fee

Undisclosed

Equipment Lease Terms

Undisclosed

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

Undisclosed

Annual Fee

Undisclosed

Monthly Minimum

Undisclosed

Statement Fee

First Merchant Payment Systems Contract & Terms

FMPS has made no disclosures of its payment processing contract terms, such as the contract period's length, if there are any early termination fees, whether it includes an auto-renewal clause or the renewal period's duration. Merchants also need to be vigilant in checking whether there is any non-cancelable long-term equipment lease agreement language in its contract with FMPS, typical for POS equipment provider Clover.

These are common points of contention among merchants and payment processors. Just because there were no recorded complaints against the company should NOT dispel merchant concerns about these matters. Due to the lack of disclosures and available reviews, businesses should be even more sharp-eyed about these points when reviewing the terms and conditions offered.

Contract Length

Unknown3 Years

Early Termination Fee

Undisclosed

First Merchant Payment Systems Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base
  • Live Online (1-on-1)

Support Highlights

  • Domestic Phone Support (Business Hours)

First Merchant Payment Systems Complaints, Ratings & Reviews

We were not able to find any complaints against FMPS on various online platforms. There are also no FTC complaints against the FMPS or any lawsuits filed against the company.

Ratings

BBB

A+(0 complaints)

Google

N/A

Facebook

N/A

Yelp

No Reviews Yet

Reviews

Total Online Reviews

20+

Total Online Complaints

<10

Lawsuits

None

NEED A MERCHANT ACCOUNT PROVIDER?

If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks

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