EXS (Electronic Exchange Systems) Review

Rates and Fees
80/100
Truth in Advertising
90/100
Consumer Reviews
80/100
Customer Support
85/100

Best for

E-commerce businesses, restaurants, and retail stores.

Specializes in

Working with most business types and sizes, offering low processing rates, and providing credit card processing solutions.

Pricing Summary

Setup Fee: $0

Monthly Fee: $15

Swipe Rate: 1.00% - 4.99%

Keyed-in Rate: 1.00% - 4.99%

Early Termination Fee : Up to $495

Contract Terms:

1 Year
Visit EXS (Electronic Exchange Systems)

EXS Electronic Exchange Systems is a registered ISO of Wells Fargo Bank, N.A., Walnut Creek, CA. Headquartered in Newport Beach, California, and founded in 1997, EXS Electronic Exchange Systems serves over 40,000 businesses and is known for having one of the industry's highest approval rates.

EXS (Electronic Exchange Systems) Overview

 

EXS Electronic Exchange Systems is a company that strives to approve as many businesses as possible, including businesses that have less than perfect credit. They approve about 95% of applications and are a registered ISO of Wells Fargo Bank in Walnut Creek, California.

EXS provides credit card processing solutions that work for a wide variety of businesses. Some of the most common business types that EXS works with include: retail businesses, restaurants, internet and wireless communication companies, as well as home-based companies. EXS advertizes 24-hour merchant approvals and enables businesses to accept most debit and credit cards at the lowest possible rates.

EXS also has a portion of its website just for information regarding its terminal and gateway services provided by Authorize.net. 

Quick Facts

Head Quarters

Newport Beach, CA

Year Founded

1997

CEO

Peter Tatro

Employees

50

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Clothing & Apparel
  • Convenience Store
  • Electronics
  • Gaming
  • Gas Station
  • Healthcare
  • Moving Companies
  • Personal Service
  • Restaurant / Bar
  • SAAS
  • Thrift Store
  • Travel

Business Types Served

  • Ecommerce
  • High Volume
  • Information
  • Low Risk
  • Mobile
  • MOTO
  • Online
  • Retail / Card Present
  • Small Business
  • Wholesale

EXS (Electronic Exchange Systems) Products & Services

 

Credit Cards & Debit Cards


EXS advertizes credit card processing services that help businesses grow and increase their bottom-line profitability. Merchants can allegedly increase their sales revenues between 40% to more than 400% after accepting credit card payments. The ability to process credit cards is also said to drastically increase consumer spending and encourage customer impulse buying.

Gift & Loyalty Programs


Businesses can increase sales revenues by creating customer loyalty and gift card programs. Since the retail and restaurant industries are highly competitive, gift cards and loyalty programs can give consumers a compelling reason to choose one business over its competitors. There are four ways that a business can increase profits with gift and loyalty programs: 1) gift cards, 2) loyalty and membership programs, 3) merchandise credits, and 4) advertising and promotions.

Payment Terminals 


EXS Electronic Exchange Systems offers various payment terminals, but the most popular is the Hypercom Optimum T4100. This device is a state-of-the-art credit card terminal that is easy to use and menu-driven. It supports many applications and merchant accounts as well as dial-up communication and high-speed broadband communications. The Hypercom Optimum T4100 terminal supports all kinds of merchants including salons, restaurants, and retail, to name a few.

EXS (Electronic Exchange Systems) Payment Processing

  • Check Guarantee
  • Check Services
  • Credit Card Processing
  • Debit Card Processing
  • EBT Acceptance
  • eCheck & ACH Processing
  • Gift & Loyalty Program
  • Merchant Cash Advance
  • POS Equipment
  • Virtual Terminal

EXS (Electronic Exchange Systems) Billing & Invoicing

  • Online Payments
  • Payment Processing

EXS (Electronic Exchange Systems) Advertising & Sales

 
EXS Electronic Systems Exchange appears to hire independent sales representatives. It's not uncommon for companies who employ independent sales reps to receive a few complaints regarding their advertising, and EXS has, in fact, received some negative feedback on their advertising tactics. 

 

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

EXS (Electronic Exchange Systems) Pricing, Rates & Fees

 

The typical EXS Electronic Exchange Systems Merchant contract is a payment processing agreement done through Global Payments for a minimum of one year with no PCI Compliance fees. After that, there is a monthly charge of $4.95, a monthly minimum fee of $25, a $10 monthly service charge, a $20 chargeback fee, and a tiered pricing structure. The contract doesn’t mention an early termination fee, but other reviews mention that some merchants have cited paying between $300 and $495 in termination fees. 

EXS Electronic Exchange Systems also dedicates a part of its website that adversities a virtual terminal and payment gateway services that are offered by Authorize.Net. The average merchant agreement through Authorize.Net includes a transaction rate of 2.9% plus $0.30, a gateway fee of $25 per month, and a batch fee of $0.15. Additionally, EXS is a reseller of its services had has the right to adjust these terms and conditions.

Pricing at a Glance

Pricing Model

Swiped Rate

1.00% - 4.99%

Keyed-in Rate

1.00% - 4.99%

Mobile Payment Rate

Virtual Terminal Rate

2.90% + $0.30

Monthly Fee

$15

Payment Gateway Fee

$25 Per Month

Batch Fee

$0.15

Early Termination Fee

Up to $495

PCI Compliance Fee

$4.95 Per Month (beginning after first year of contract)

Equipment Lease Terms

N/A

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

Annual Fee

Monthly Minimum

$25

Statement Fee

$5

EXS (Electronic Exchange Systems) Contract & Terms

The standard contract length isn’t advertised on their website and has previously stated early termination fees are suspected to be between $300-495.

EXS Electronic Echange Systems also offers a free terminal placement program that is the same or associated with that offered by Total Merchant Services. While this may seem more favorable than some other companies, it is highly doubtful that EXS has the cheapest options.

EXS Electronic Exchange Systems’ contract terms are thought to be competitive with the least expensive merchant accounts. Merchants are encouraged to read all contract terms and inquire about the company’s early termination fee and service length.

Contract Length

1 Year

Early Termination Fee

Up to $495

EXS (Electronic Exchange Systems) Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)

EXS (Electronic Exchange Systems) Complaints, Ratings & Reviews

The majority of complaints surrounding EXS Electronic Exchange Service is regarding over-exaggerations in their sales practice, aggressive sales tactics, lack of follow-up on company terms, and misrepresentation of company promotion. However, it does not appear that EXS takes part in deceptive advertising strategies. The BBB gave them a rating of ‘B’.

Ratings

BBB

A+(0 complaints)

Google

N/A

Facebook

N/A

Yelp

N/A

Reviews

Total Online Reviews

>10

Total Online Complaints

10+

Lawsuits

None

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