eVance Processing, Inc Review

Rates and Fees
50/100
Truth in Advertising
60/100
Consumer Reviews
60/100
Customer Support
70/100
3.2

Best for

eCommerce, mCommerce, and brick-and-mortar businesses

Specializes in

e-commerce, POS, and mobile payment processing solutions while offering a cash discount program to merchants

Pricing Summary

Setup Fee: $0

Monthly Fee: Undisclosed

Swipe Rate: 1.00% - 4.99%

Keyed-in Rate: 1.00% - 4.99%

Early Termination Fee : $350+

Contract Terms:

3 Years
Visit eVance Processing, Inc

eVance processing is a merchant account provider that was acquired by The OLB Group in 2018. The firm has gone through a number of acquisitions and, as a result, exists as something of a culmination of the financial assets of several former merchant provider companies.

In order to receive payment processing services, eVance requires merchants to enter their standard 2-year contract with automatic renewal and a variable Early Termination Fee.

eVance Processing, Inc Overview

 

eVance processing is a merchant account provider that was originally created under the Excel Corporation in December of 2015. At that time, eVance existed as a subsidiary company of Excel Corporation and was formed during Excel’s acquisition of Calpian Commerce. Calpian Commerce had been around since 2013 and was created from the assets of several bankrupt merchant service providers including Pipeline Data.

Therefore eVance Processing is a product of the financial assets and infrastructure of several former merchant provider companies. Among those dissolved companies are:


  • Pipeline Data

  • Securus Payments

  • Cardaccept.com 

  • Northern Merchant Services

  • AIRCHARGE

  • SecurePay


eVance was acquired by The OLB Group in 2018 and is now headquartered in Alpharetta, Georgia. Ronny Yakov is the firm’s listed CEO. As a merchant service provider, eVance is a registered ISO of the following banks:

  • Citizens Bank N.A in Providence, RI

  • Fifth Third Bank in Cincinnati, OH

  • Merrick Bank in South Jordan, UT

  • Elavon

  • Wells Fargo Bank N.A in Walnut Creek, CA

Quick Facts

Head Quarters

Alpharetta, GA

Year Founded

Craig Jessen

CEO

2015

Employees

50

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Clothing & Apparel
  • Convenience Store
  • Electronics
  • Gas Station
  • Moving Companies
  • Personal Service
  • SAAS
  • SEO & SEM Services
  • Thrift Store
  • Web Design Services

Business Types Served

  • Ecommerce
  • High Volume
  • Information
  • Low Risk
  • Mobile
  • Mom & Pop
  • Online
  • Retail / Card Present
  • Small Business
  • Wholesale

eVance Processing, Inc Products & Services

 

eVance Processing promotes the following products on its website:

SecurePay


A browser-based payment solution (AKA a payment gateway) that is equipped with mobile payment processing, recurring billing, PCI security, variable batch time, and support for all of its services. SecurePay integrates with a "wide range of shopping carts,” as per eVance Processing’s official website.

Cash Discount Program


eVance’s solution to help merchants avoid paying interchange (processing) fees on customer transactions paid for with a credit card. This feature works by incorporating the cost of the processing fees into the sale and thereby charging the customer a “small service fee.” Customers are also rewarded through this program by receiving a 4% discount when they pay with cash. The end goal is enable merchants to collect 100% of the sale price by paying zero processing fees.

SecureGuard


eVance's security tool that uses encrypted data to protect keyed-in (MOTO) transactions, card-present transactions, and card-not-present (e-commerce) transactions.

eVance Processing, Inc Payment Processing

  • Contactless NFC
  • Credit Card Processing
  • Debit Card Processing
  • EMV Processing
  • Merchant Cash Advance
  • Mobile Payments App
  • Online Payments
  • Payment Gateway
  • POS Equipment
  • Recurring Billing

eVance Processing, Inc Billing & Invoicing

eVance Processing, Inc Advertising & Sales

 
eVance Processing does a majority of its advertising through independent sales agents and by partnering with other ISO firms like Chyp. eVance also has an EPI Referral Program where merchants can earn additional funds by referring new merchant clients to eVance.

There are currently no sales or advertising complaints to report against the firm.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

eVance Processing, Inc Pricing, Rates & Fees

 

The only pricing information available from eVance shows that the company requires a standard 2-year contract which includes an uncapped Early Termination Fee. The cost of that ETF is determined by 3 factors - the amount of months in the contract (A), the average amount paid by the merchant for monthly processing fees (B), and any legal costs associated with cancelling the contract (C). 

The ETF is then calculated as follows:

ETF = (A x B) + C

Pricing at a Glance

Pricing Model

Interchange PlusTiered Pricing

Swiped Rate

1.00% - 4.99%

Keyed-in Rate

1.00% - 4.99%

Mobile Payment Rate

Virtual Terminal Rate

1.00% - 4.99%

Monthly Fee

Undisclosed

Payment Gateway Fee

Undisclosed

Batch Fee

Undisclosed

Early Termination Fee

$350+

PCI Compliance Fee

$89 Per Month

Equipment Lease Terms

48-month (locked)

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

Undisclosed

Annual Fee

Monthly Minimum

Undisclosed

Statement Fee

Undisclosed

eVance Processing, Inc Contract & Terms

eVance offers a two-year contract with automatic renewal and a variable Early Termination Fee. The cost of the variable ETF depends on the merchant's progress in their contract, the average monthly processing fees paid by that merchant, and any legal fees associated with cancelling the contract. 

Contract Length

3 Years

Early Termination Fee

$350+

eVance Processing, Inc Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base
  • Live Online (1-on-1)

Support Highlights

  • Domestic Phone Support (Business Hours)

eVance Processing, Inc Complaints, Ratings & Reviews

eVance processing is not a BBB-accredited business but it does currently maintain an "A+" rating on its profile with the Better Business Bureau. 

The firm has received a total of 8 complaints during its 36-month operational record. Of those 8 complaints, 6 were regarding billing and collection issues while the remaining 2 complaints were for product and service issues. Only one of the disputes was resolved to satisfaction while the other 7 are currently unresolved. 

There are no outstanding FTC complaints or class-action lawsuits against eVance Processing at this time.

Ratings

BBB

A+(8 complaints)

Google

1.3 Stars / 13 Reviews

Facebook

No Reviews Yet

Yelp

No Reviews Yet

Reviews

Total Online Reviews

20+

Total Online Complaints

10+

Lawsuits

None

NEED A MERCHANT ACCOUNT PROVIDER?

If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks

cogthumbs-up