Small-sized retail shops, non-profits, and e-commerce platforms (≈ 20 employees) according to the website.
Eschelon Merchant Services provides merchant accounts, POS systems, and capital funding for small businesses. The firm also supports recurring billing, Link2Pay, 3rd party integrations, and online invoicing for e-commerce platforms.
Setup Fee: $0
Monthly Fee: Undisclosed
Swipe Rate: Interchange-Plus
Keyed-in Rate: Interchange-Plus
Early Termination Fee : Undisclosed
Eschelon Merchant Services is an ISO of Wells Fargo Bank, N.A. since 2003. The key benefits of the firm are merchant cash advances and small business financing. Rishank Baweja is the president of the firm located in Phoenix, Arizona.
Eschelon Merchant Services provides the software and equipment that is essential to process payments via POS terminals and gateways, according to its website.
According to its Linkedin profile, Eschelon Merchant Services is under private ownership with 51-200 employees.
Rishank Baweja - President
Merchant Provider Risk Tolerance
MX POS solution
Small business financing
Inaccessible pricing tab on site
Lack of merchant reviews
Eschelon Merchant Services' product listings on its website are as follows:
POS Solution: The MX POS system gives merchants high-tech credit card processing capability. It has many features like tracking customer spending, viewing financial statistics, recurring billing, and managing inventory. Moreover, the MX POS system has coupon and loyalty program management, robust reporting, and virtual terminal support.
Business Loan: The company provides business loans of $5000 to $1 million within 4 to 5 business days. Furthermore, no upfront fees, monthly payments, or personal guarantees are necessary to the funding. It is ideal for merchants looking to expand business activities by avoiding the waiting time for bank loans.
E-commerce Solutions: Eschelon Merchant Services provides recurring billing, Link2Pay, 3rd party integrations, and online invoicing for e-commerce platforms. In addition to e-commerce card processing, the services above allow merchants to track and boost sales.
Discloses All Important Terms
Public Pricing Available
As per the website, the firm uses an interchange-plus pricing model to determine the per-transaction cost for merchants.
The site's contact form is labeled with a call-to-action of "See how much our Interchange plus program can save you," but it does not explicitly state a concrete pricing plan.
The website's pricing tab is inaccessible and lack of merchant reviews makes it difficult to determine rates and fees.
Mobile Payment Rate
Virtual Terminal Rate
Payment Gateway Fee
Early Termination Fee
PCI Compliance Fee
Equipment Lease Terms
Address Verification Service (AVS)
Account Setup Fee
Gateway Setup Fee
No agreement terms or details are available on Eschelon's official website. Additionally, the lack of reviews makes it difficult to assess the firm's contractual services.
Early Termination Fee
Eschelon Merchant Services currently has a very limited number of customer reviews.
The firm is registered with the Better Business Bureau under 2 separate profiles; one with a "C+" rating and the other with an "F" rating. Over the last 3 years, both profiles have received a combined total of 2 complaints and 0 reviews.
Additionally, over 30 complaints have been found on consumer protection websites showing that some of Eschelon's customers are claiming the firm uses deceptive sales and telemarketing tactics.
C+ (1 complaint)
1.6 Stars / 22 Reviews
Total Online Reviews
Total Online Complaints
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