Cloud-enabled solutions for mobile payments, retail point of sale, inventory management, etc.
PCI compliant payment processing, which protects your business from fraud. It enables you to make real-time, secure transactions with just about any form of payment like swipe, chip, NFC, Apple Pay, Google Pay, etc.
Setup Fee: $0
Monthly Fee: $8 - $10
Swipe Rate: Undisclosed
Keyed-in Rate: Undisclosed
Early Termination Fee : $0
eProcessing Network is not a merchant service provider. On the contrary, it sells equipment and software that is pairable with an existing card processor the merchant has.
Established in 2000, eProcessing Network has its headquarters in 1415 N Loop W #1185, Houston, Texas 77054. The President of the company is Steve Sotis.
The firm is compliant with PCI-DSS (Payment Card Industry Data Security Standard), which is a testament to its commitment to protecting customer data. The integrity and confidentiality of cardholder information are of utmost concern to ePN.
The company has no acquiring bank or backend processor. Hence merchants will need to register an account via a separate company to accept debit and credit card transactions with eProcessing Network.
Software products provided by the firm include virtual terminal services, a secure payment gateway, etc.
Merchant Provider Risk Tolerance
Inside Sales Team
Excellent customer support
No early termination fee
Pricing undisclosed online
Direct sign-up not available
eProcessing Network offers a wealth of software products for merchants as follows:
The company relies mainly on resellers and ISOs to sell its products and services and has an in-house team to tackle direct sales. It is not possible to register for an ePN service via the website without talking to a sales rep. While sales calls can be monotonous, this does allow you to negotiate your service's terms and costs.
ePN has a reasonably active social media existence, with accounts on both LinkedIn and Facebook. They also have a very remarkable YouTube channel, which is often updated and includes a host of product tutorials and overviews. Social media engagement is a top priority for the company.
Discloses All Important Terms
Public Pricing Available
The company website does not disclose any pricing information. Many merchants will need to sign up for eProcessing Network via a reseller, which will cost more since resellers are expected to markup prices.
It is assumed that the company charges $8-$10 per month along with $0.05 per transaction, which are standard prices for payment gateways in the industry.
It is important to note that you may have to pay setup fees as well. Said standard industry fee is around $50, but it is unclear whether or not ePN has this fee. You might also have to pay more for any extra hardware, like card readers.
Mobile Payment Rate
Virtual Terminal Rate
$8 - $10
Payment Gateway Fee
$0.05 Per Transaction
Early Termination Fee
PCI Compliance Fee
Equipment Lease Terms
Address Verification Service (AVS)
Account Setup Fee
Gateway Setup Fee
$8 - $10
ePN's secure payment gateway operates on a month-to-month basis. There will be a contractual association between you and ePN, but that contract does not include an early termination fee (ETF) or fixed-length term.
Nonetheless, it is essential to understand that your agreement with your merchant account provider might have both an ETF and a specified term. Many merchants face confusion over this aspect, complaining that ePN billed them an ETF when the bill really came from the merchant account provider.
Early Termination Fee
At present, eProcessing Network has an 'A' rating with the Better Business Bureau (BBB) and is accredited by them since 2005.
Currently, ePN's profile shows three customer reviews (2.5 out of 5 stars), which states billing and service-related issues.
The firm has received three complaints on its BBB profile in the last three years. eProcessing Network has effectively resolved two complaints, while the status of the third one is unknown.
It seems that the company strives to resolve customer issues and give them good service.
A (3 complaints)
Total Online Reviews
Total Online Complaints
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks