Best for
Merchants that operate high-risk businesses and are in need of payment processing services.
Specializes in
Entrust Bankcard specializes in working with all types of businesses, but also offers its payment processing services to high-risk merchants who might have difficulty getting these services elsewhere.
Pricing Summary
Setup Fee: N/A
Monthly Fee: N/A
Swipe Rate: 1.00% - 4.99%
Keyed-in Rate: 1.00% - 4.99%
Early Termination Fee : $500 - $1,000+
Contract Terms:
Entrust Bankcard was founded in 2006, and the company is based in Mesa, Arizona.
Aurora Payments purchased Entrust Bankcard in 2014, but it appears that the company is still doing business under the same name.
Entrust Bankcard’s CEO is Bill Richardson, and there is evidence that this company has been restructured and rebranded multiple times.
Entrust Bankcard states that its success comes from its human capital - the real people that are behind the brand. This company is headquartered in Mesa, Arizona, and it focuses on providing payment processing services for standard-risk and high-risk merchants.
This company was founded in 2006, and the company CEO is Bill Richardson. Entrust Bankcard was purchased by Aurora Payments in 2014. However, there is no evidence that it is not still in business, or that it has experienced a name change.
Entrust Bankcard is a registered ISO/MSP of Merrick Bank and HSBC Bank USA, N.A., Buffalo, NY. On its About page, this company states that it maintains a strong commitment to excellence in customer service, and its team works hard to fight for small businesses.
Head Quarters
1255 W. Baseline Road #D288 Mesa, AZ 85202
Year Founded
2006
CEO
Nathan J. Reis
Employees
158 (2010)
Merchant Provider Risk Tolerance
Specialize in high risk businesses.
Works hard to support small businesses.
They offer a wide variety of hardware and software to fit each merchant.
Multiple value-added services.
They are known to work in multiple currencies with ease.
Early termination fees can exceed $1000.
No mobile wallet payment accepted.
Aggressive telemarketing tactics that lead to high complaint numbers.
They offer very low rates that may not be available to all merchants.
Equipment is on a 48-month locked lease.
Hardware & Software
Entrust Bankcard offers a wide variety of hardware and software for its merchant customers in need of payment processing solutions. They include:
iProcess mobile processing services
An online payment gateway
A virtual terminal
Ecommerce and shopping cart integrations
POS systems
Desktop terminals
Entrust Bankcard is able to seamlessly integrate with 95% of existing POS systems and desktop terminals. There is no information available regarding the types of POS systems this company offers merchant customers in need of new equipment.
Value Added Services
Entrust Bankcard offers many value added services for its merchant customers. Those services include:
Swipe Safe, which is the company’s chargeback guarantee program. The company aims to reimburse all chargebacks, which reduces the risk of a merchant having its merchant account closed.
A gift card program
A loyalty card program
ATM machine placement, repair, and service
Cash advances for merchants in need of working capital
Supported Payment Types & Services
Merchants who choose Entrust Bankcard for their payment processing services will be able to accept the following payment types:
Payments made with Visa, Mastercard, Discover, and American Express cards
Debit card payments
Check and electronic check payments
MOTO payments
Cash payments
Gift cards
This company also works with offshore merchants and those that need to process payments in multiple currencies.
Discloses All Important Terms
No
Public Pricing Available
Unknown
Entrust Bankcard publicly lists its pricing and fee structure on its website. It advertises “unbelievably low merchant account rates,” which may or may not be available to all merchants, although some high-risk merchants may not be able to process under these rates.
The company offers interchange plus pricing and lists the following prices:
Merchant account application fee - $0
Check processing, web shopping cart, programming charge, and programming charge - $0
Retail transaction fee - 1.65%
Internet/mail/phone discount - $0.25
Internet mail/phone transaction fee - 2.35%
Statement and customer service fee - $0.25
Internet processing software purchase - $10 per month
Internet processing software lease - $195
Internet processing software gateway fee - $39.95 per month for six months
Terminal purchase - $19.95 per month
Terminal lease - $395
Terminal with integrated printer purchase - $19.95 per month for 48 months
Terminal with integrated printer lease - $495
Pricing Model
Tiered Pricing
Swiped Rate
1.00% - 4.99%
Keyed-in Rate
1.00% - 4.99%
Mobile Payment Rate
Unknown
Virtual Terminal Rate
1.00% - 4.99%
Monthly Fee
N/A
Payment Gateway Fee
Undisclosed
Batch Fee
N/A
Early Termination Fee
$500 - $1,000+
PCI Compliance Fee
Undisclosed
Equipment Lease Terms
48 Month (locked)
Address Verification Service (AVS)
Unknown
Application Fee
N/A
Account Setup Fee
N/A
Gateway Setup Fee
N/A
Annual Fee
$99 Per Year
Monthly Minimum
Unknown
Statement Fee
Unknown
The standard contract with Entrust Bankcard is a three-year contract that carries an early termination fee of $500. It also has tiered pricing with rates that are higher than expected.
Merchants in need of payment processing hardware who choose to lease it will enter into a long-term non-cancellable lease with MBF Leasing.
Contract Length
Unknown
Early Termination Fee
$500 - $1,000+
There is no information available on the Entrust Bankcard website regarding how long it might take for merchants to get set up to accept payments. The company website states that it is focused on providing excellent customer service, but many negative ratings indicate that its customer service team is not very helpful or attentive. There is a phone number ad a contact form on the site for merchant customers.
BBB Rating
Entrust Bankcard currently is not rated by the Better Business Bureau, and the company is not accredited with the BBB. There are no reviews or complaints listed.
Other Online Reviews
There are more than 30 negative reviews online for Entrust Bankcard that mention aggressive sales practices, hidden fees and unclear contract terms.
BBB
NR and This Business is not BBB Accredited. (0 Reviews; 0 Complaints)
N/A
N/A
Yelp
1 Stars / 1 Reviews
Total Online Reviews
Unknown
Total Online Complaints
50+
Lawsuits
Unknown
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