Electronic Payment Systems Review

Rates and Fees
70/100
Truth in Advertising
85/100
Consumer Reviews
70/100
Customer Support
80/100
2.5

Best for

Standard-risk merchants who want a customized payment processing plan

Specializes in

Credit and debit processing, ACH processing, terminals, POS systems, mobile swipers, payment gateways, virtual terminals

Pricing Summary

Setup Fee: $0

Monthly Fee: $12.95 Per Month

Swipe Rate: 2.99% To 4.99% + $.20

Keyed-in Rate: 2.99% To 4.99% + $.20

Early Termination Fee : $295+

Contract Terms:

3 Years
Visit Electronic Payment Systems

Electronic Payment Systems (EPS) is a merchant account provider that offers a variety of payment solutions. Merchants can use EPS to get a POS system, terminal, mobile swiper, or payment processing alone.

Electronic Payment Systems Overview

 

John Dorsey founded EPS in 1994. The company is a registered ISO / MSP of Esquire Bank, and it’s based out of Englewood, Colorado. Electronic Payment Systems services standard-risk merchants across many sectors, including those operating in:


  • Healthcare

  • Clothing

  • Tobacco

  • SAAS

  • Restaurant

  • Property management


The company doesn’t provide a ton of information about its pricing. We know that EPS charges 2.99% to 4.99% + 0.20 for its virtual terminal. But the company varies its rates based on the unique profile of each merchant that it works with.

EPS currently has an A+ rating with the Better Business Bureau. But it also has a decent number of negative reviews online. The company even has a warning on its BBB profile, which describes a recent lawsuit involving a credit card laundering complaint. However, EPS says that it was a victim of a third-party actor and not the perpetrator of this scam.

Quick Facts

Head Quarters

Englewood, Colorado

Year Founded

1994

CEO

John Dorsey

Employees

500

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Cigars & Tobacco
  • Clothing & Apparel
  • Convenience Store
  • Electronics
  • Gas Station
  • Healthcare
  • Marketing Agency
  • Moving Companies
  • Personal Service
  • Property Management
  • Restaurant / Bar
  • SAAS
  • SEO & SEM Services
  • Thrift Store
  • Web Design Services

Business Types Served

  • B2B
  • Ecommerce
  • Enterprise Merchant Accounts
  • MLM
  • Mobile
  • Mom & Pop
  • MOTO
  • Non Profit
  • Online
  • Retail / Card Present
  • Small Business
  • Wholesale

Electronic Payment Systems Products & Services

 

Payment Processing


EPS offers virtual terminal and payment gateway solutions for merchants who want to process payments online. The company also processes card-present payments with terminals, mobile devices, and its POS systems.

Electronic Payment Systems processes all major payment types, including debit and credit, ACH, and checks. EPS also offers several different pricing structures to choose from, including interchange plus, tiered, and flare rate. The company works with each merchant to come up with an individualized plan that works for them.

POS Solutions


Merchants can also get their POS software through Electronic Payment Systems. The company’s POS solution is advertised as being a quick and painless option for the customer checkout process. The software also integrates with QuickBooks, making it easier for merchants to manage their expenses and budget.

EPS also offers POS hardware. You can get the Clover POS system through Electronic Payment Systems as well as the CHARGE Anywhere POS platform.

Terminals and Mobile Swipers


Electronic Payment Systems provides a wide variety of terminals for merchants to choose from. For terminals, EPS has the Ingenico ICT 220, Ingenico ICT 250, and Ingenico IWL 250 available. 

For mobile swipers, the company offers the Miura M010, ROAMPay RP 350x, and the ROAMPay RP 457C. Each of these products has its own unique pros and cons, which makes it easy to find one that fits your unique needs.

Electronic Payment Systems Payment Processing

  • ACH Check Transactions
  • Chargeback & Fraud Prevention
  • Check Services
  • Contactless NFC
  • Credit Card Processing
  • Credit Card Terminals
  • Debit Card Processing
  • eCheck & ACH Processing
  • EMV Processing
  • Gift & Loyalty Program
  • Merchant Cash Advance
  • Mobile Card Reader
  • Mobile Payments App
  • Online Payments
  • Payment Gateway
  • POS Equipment
  • Recurring Billing
  • Virtual Terminal

Electronic Payment Systems Billing & Invoicing

  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

Electronic Payment Systems Advertising & Sales

 
Electronic Payment Systems isn’t very forthcoming with its advertising. The company doesn’t disclose much information about its average rates or typical contractual terms. Merchants who want more specific information from EPS will need to contact the company directly.

EPS also appears to hire independent sales agents, which is typically a bad sign for a merchant account provider. Indeed, the company has received a moderate number of complaints about deceptive sales tactics. Merchants who deal with these agents will want to make sure that everything they were promised during the sales process makes it into their contract.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

Electronic Payment Systems Pricing, Rates & Fees

 

Electronic Payment Systems offers several different pricing options for merchants to choose from. This includes interchange-plus, tiered pricing, and flat-rate models. However, it’s unclear if all merchants get to choose from each of these options or if EPS limits their availability in some way.

The company often uses a one-year contract with a hefty liquidated damages-style cancellation fee. EPS also charges a large number of monthly fees, including $15 for its payment gateway, $25 for wireless access, and $10 for debit administration. The company also charges a $99.50 annual terminal fee and a $25 monthly minimum fee.

Pricing at a Glance

Pricing Model

Interchange PlusTiered PricingFlat Rate

Swiped Rate

2.99% To 4.99% + $.20

Keyed-in Rate

2.99% To 4.99% + $.20

Mobile Payment Rate

Virtual Terminal Rate

2.99% To 4.99% + $.20

Monthly Fee

$12.95 Per Month

Payment Gateway Fee

$15 Per Month

Batch Fee

Undisclosed

Early Termination Fee

$295+

PCI Compliance Fee

$99.50 Per Year

Equipment Lease Terms

48 Month (locked)

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

Undisclosed

Annual Fee

$99.50 (Per Terminal)

Monthly Minimum

$25 Per Month

Statement Fee

Electronic Payment Systems Contract & Terms

It appears that Electronic Payment Systems offers several different contractual agreements for merchants to choose from. The company has both a one-year and two-year contract, which it uses often. But the terms within these contracts can vary considerably from one merchant to another.

Contract Length

3 Years

Early Termination Fee

$295+

Electronic Payment Systems Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base
  • Live Online (1-on-1)

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Offshore Tech Support (After Hours)

Electronic Payment Systems Complaints, Ratings & Reviews

Electronic Payment Systems has an A+ rating with the Better Business Bureau. However, it also has a moderate number of negative online reviews. Many of these reviews complain about the company’s deceptive sales practices, poor customer service, and high fees.

Ratings

BBB

A+ and has been accredited since 2012. (5 Reviews; 7 Complaints)

Google

3.8 Stars / 74 Reviews

Facebook

N/A

Yelp

1 Star / 1 Review

Reviews

Total Online Reviews

150+

Total Online Complaints

100+

Lawsuits

1

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