Donor Perfect is a fundraising platform best suited to smaller organizations, nonprofits, and charities.
Donor Perfect specializes in assisting various organizations to increase the amount of funding they receive. It focuses on increasing fundraising for these organizations via donor engagement and the organization of events.
Setup Fee: $0
Monthly Fee: $69; $159; $289; $479; $799
Swipe Rate: 2.50% + $0.20
Keyed-in Rate: 3.50% + $0.20
Early Termination Fee : $295
Donor Perfect is an online fundraising growth platform. Doug Schoenberg founded the company in 1987. It employs around 200 people and is headquartered in Fort Washington, PA. Donor Perfect services charities, nonprofits, smaller organizations, and anyone else who does fundraising, such as churches.
Donor Perfect was created by a software company based out of Pennsylvania called Softerware, Inc. Donor Perfect previously utilized TransFirst as its processor. Still, TSYS bought that company out in April of 2016, which may make TSYS Donor Perfect's actual back-end processor.
Donor Perfect has a positive industry reputation. Most sites and users rate them at four stars and above, and there are very few online complaints about Donor Perfect.
The company uses an interchange-plus pricing model, along with various other fees. It has an industry focus on nonprofits, charities, churches, and various other small organizations. Doug Schoenberg is the co-founder and CEO of DonorPerfect.
Fort Washington, PA
Merchant Provider Risk Tolerance
Point 1: Priced Tiers and Various Attached Key Features
Donor Perfect offers priced tiers while showing a potential user what comes explicitly with each tier. The smaller packages are meant for smaller organizations or nonprofits: as is reflected by their reasonably low prices. These packages are meant for things like small communities in local towns or perhaps slightly larger missions than that. Features such as custom reports, integration of Quickbooks, crowdfunding, and integrated online donations are offered.
Point 2: Training, Consulting, and Advisory Services
While processing payments and handling donations, Donor Perfect also offers various kinds of training, consulting, and advisory services that may be very helpful to specific organizations or industries. Most of these are designed around improving the staff's productivity or helping them learn new skills. This may be useful in transition periods for staff, especially.
Point 3: Payment Processing, Online Fundraising, Data/Integration of Important Services
Donor Perfect processes payments, assists with online fundraising, and integrates essential services into the sites and/or processes of the nonprofits and charities that it services.
Discloses All Important Terms
Public Pricing Available
Donor Perfect uses interchange-plus pricing as its model. The contract's standard rate is 2.50%+$0.20 for swiped cards and 3.50%+$0.20 for keyed-in cards. This price, along with its other fees, is disclosed. A PCI compliance fee of $75.20 is charged each year via quarterly payments. Donor Perfect also features an early termination fee of $295. Its pricing plans weigh in at $99 for Lite, $179 for Express, $299 for Essentials, $499 for Premier, and $799 for Enterprise. All of these are monthly rates.
2.50% + $0.20
3.50% + $0.20
Mobile Payment Rate
Virtual Terminal Rate
3.50% + $0.20
$69; $159; $289; $479; $799
Payment Gateway Fee
Early Termination Fee
PCI Compliance Fee
$75.20 Per Year
Equipment Lease Terms
Address Verification Service (AVS)
Account Setup Fee
Gateway Setup Fee
Donor Perfect does not offer a standard three-year contract as most merchant account providers do. Instead, it provides several other month-to-month agreements that have different pricing depending on the needs of the client. There are very few complaints about Donor Perfect's deals. An early termination fee of $295 applies. No equipment leasing is normally involved because Donor Perfect’s processing is done through a virtual terminal.
Early Termination Fee
Donor Perfect has some of the best ratings and reviews of any site like it. Most websites review or list Donor Perfect at 4.5 stars out of 5 or higher, usually based on hundreds of reviews. For example, G2 rates it 4.4 out of 5 stars, based on 306 reviews. Softwareadvice ranks it at 4.5 out of 5 stars, based on 644 reviews. Other sites report similar numbers.
There are no outstanding issues or common complaints with Donor Perfect. Some of the praise is high, however: merchants and organizations frequently state customer service, ease of use and technical support as the main reasons behind their positive reviews.
There are no reported lawsuits involving Donor Perfect or its parent company, Softerware, Inc. It appears to have a clean legal history without any litigation, either ongoing or in the past.
4.1 Stars / 10 Reviews
4 Stars / Based on the opinion of 8 people
Total Online Reviews
Total Online Complaints
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