Best for
Businesses of any size and individuals looking for ways to simplify the way they process finances and find payroll solutions.
Specializes in
Datalink Bankcard seems to specialize in the reselling of the merchants’ First data and Merricks bank. They have a goal of making the ever-changing world of payment processing easier to navigate for businesses and finding the most competitive and best pricing. They have a large and diverse team that is focused on servicing the merchant requiring the service. This team claims to focus on customer service and looks to assist merchants and their businesses 24/7.
Pricing Summary
Setup Fee: $0
Monthly Fee: $19.95
Swipe Rate: 2.50% + $0.20
Keyed-in Rate: 3.50% + $0.20
Early Termination Fee : $250+
Contract Terms:
Datalink Bankcard Services was founded in the year 1989 in Richardson, Texas as a credit card processor and is compatible with Visa, Mastercard, Discover, and American Express. Datalink Bankcard is applicable for many different clients and company sizes.
Datalink Bankcard Services consists of around 125 employees that work together to find the best way to process over 1 billion dollars a year.
Datalink Bankcard Services was founded in 1989 and the company's main focus is the satisfaction of its clientele. They are based out of Richardson, Texas, and are a registered ISO of the Wells Fargo bank in California as well as the Merrick bank in Utah.
Datalink Bankcard is made up of a large team of people who have very diversified talents and strong points. They use these differences to satisfy merchants and find the best ways to process for businesses.
Datalink works nationwide and is able to be used on the go anywhere cellular data or wifi is accessible.
Head Quarters
Richardson, Texas
Year Founded
1989
CEO
Steve Odom
Employees
50
Merchant Provider Risk Tolerance
Hardware and Software
Datalink uses POS systems to make processing more convenient for all business types.
Datalink has taken extra precautions to help protect payments with EMV hardware and software as well as multi-layer security and precautions.
Datalink Bankcard Services also offers payroll solutions.
Value-Added Services
Datalink Bankcard Services offers a feature called merchant cash advance which allows a business that cannot qualify for a bank loan access to quick cash. This feature could be useful in many different situations such as meeting payroll on time, purchasing equipment, advertising, or virtually anything one could need quick cash for.
The benefits include the qualifications needed for merchant cash advance being less than the typical loan, they are very quick to obtain, and payments change to be more convenient depending on your sales. This means that the payment one makes on cash advance comes directly from the sales being made and it is a fixed percentage. So when sales are high so is the payment and when sales are low so is the payment.
They also partner with Merrick Bank Merchant Services for one of their contracts.
Supported Payment Types and Services
Visa
Mastercard
Discover
American Express
Any e-commerce
Discloses All Important Terms
No
Public Pricing Available
No
Datalink offers two separate plans, one is their basic plan and the other is their pro plan. The cost of the desired plan depends entirely on the income of the business. Datalink Bankcard services have a 250+ termination fee on any of their contracts.
Pricing Model
Tiered Pricing
Swiped Rate
2.50% + $0.20
Keyed-in Rate
3.50% + $0.20
Mobile Payment Rate
Virtual Terminal Rate
1.89% + $0.23 - 2.90% + $0.30
Monthly Fee
$19.95
Payment Gateway Fee
None
Batch Fee
Undisclosed
Early Termination Fee
$250+
PCI Compliance Fee
Undisclosed
Equipment Lease Terms
48 Month (locked)
Address Verification Service (AVS)
Application Fee
Account Setup Fee
$0
Gateway Setup Fee
Annual Fee
Undisclosed
Monthly Minimum
Undisclosed
Statement Fee
Undisclosed
Datalink Bankcard offers a 3-year contract with Merrick Bank as well as their basic and pro plans.
Contract Length
3 Years
Early Termination Fee
$250+
The Datalink Bankcard Services website is a very beautifully set up and very simple to follow website with drop-down boxes that display categories and detailed descriptions of each to make setup easier. They also claim to have 24/7 customer service and have an email and phone number one can contact for assistance. There is also an option to set up a video call.
All of this information is on the Datalink Bankcard Services site where they claim to prioritize customer service but it is important to note that many reviews have made it seem as though the customer service is not reliable or helpful.
BBB Rating
This company has received an A+ rating from the Better Business Bureau but another review site gave the company what seems like a more fitting rating of a C+.
Other Online Reviews
Datalink Bankcard Services does not have many online reviews in total but out of the times, they have been reviewed a good majority are complaints. These complaints seem to revolve around misleading information and undisclosed fees. There are also complaints about their customer service claiming it is not helpful.
BBB
A+ and has been Accredited since 2006. (4 Reviews; 1 Complaint)
3.3 Stars / 19 Reviews
No Reviews
Yelp
No Reviews
Total Online Reviews
50+
Total Online Complaints
20+
Lawsuits
None
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks