Best for
Merchants with small and medium-sized businesses in need of merchant accounts and payment processing services.
Specializes in
Crown Merchants specializes in working with small and medium-sized businesses to offer them payment processing services. They also offer specific payment processing and scheduling services for lodging merchants.
Pricing Summary
Setup Fee: N/A
Monthly Fee: $10
Swipe Rate: 2.65% + $0.19
Keyed-in Rate: 3.50% + $0.19
Early Termination Fee : None
Contract Terms:
Crown Merchants was founded in 2005 as a merchant account provider and payment processing company.
This company is located in Claremont, North Carolina, and its president is Julie Harbin.
Crown Merchants is an ISO/MSP of Elavon Payments and its acquiring bank is US Bank in Minneapolis.
Crown Merchants got its start in 2000 as a merchant account provider and payment processor. The company is located in Claremont, North Carolina, and it is an ISO/MSP of Elavon Payments in partnership with US Bank in Minneapolis.
This company is a small, family-owned business that offers credit card processing and many other services to small and medium-sized businesses. According to the Crown Merchants’ website, the company motto is, “We Care About Your Business.”
At one time, Crown Business used the DBA, The Inn-Club, when it primarily focused on working with bed and breakfast merchants for payment processing services.
Crown Merchants works with merchant customers all across the United States. The company believes that every merchant should have access to their entire suite of products and services. According to the company website, merchant customers have access to the most up-to-date credit card processing equipment and accessories.
Head Quarters
2960 N Oxford St Claremont, NC 28610-9661
Year Founded
2002
CEO
Unknown
Employees
Unknown
Merchant Provider Risk Tolerance
No early termination fees.
Specialize in small to medium-sized merchants.
They offer a wide variety of payment processing options.
They offer a gift card value-added service to help build company brand.
Month-to-month contract with no early termination fee.
The company works with outside sales agents, which can lead to unethical practices.
No publishing of rates and fees.
60-month, locked lease on equipment.
Setup information is not listed on the company website.
Only one review in the past three years.
Hardware & Software
Crown Merchants can work with merchants in need of payment processing equipment and services, as well as those that want to process payments through virtual payment gateways.
This company offers:
Clover tablet POS systems
Clover smart terminals
Clover Go for mobile payments
EMV compatible terminals for lodging merchants
Virtual payment gateways through Authorize.Net
Ecommerce and shopping cart integration
Invoicing services
Value Added Services
In addition to providing merchant account and payment processing services, merchants doing business with Crown Merchants will also have access to the company’s gift card program and business financing with working capital, if needed.
Merchants with businesses in the lodging industry can benefit from working with Crown Merchants because of their experience in this area. The company offers specific software that can assist with scheduling, reservations and more of the needs that are common for these merchants.
Supported Payment Types & Services
Merchants who do business with Crown Merchants will have the ability to accept multiple forms of payment, including:
Payments made with any of the four major credit cards
Debit card payments
Checks and electronic checks
Mobile wallet payments (with the correct software/hardware)
EMV card payments
MOTO payments
Discloses All Important Terms
Yes
Public Pricing Available
Unknown
Although Crown Merchants does not publish its pricing and fees on its website, because it is an Elavon reseller, this company likely offers the same rates as Elavon. Merchants can expect to pay the following:
Swiped rate - 2.65% + $0.19
Keyed-in rate - 3.50% + $0.19
Monthly service fee - $10
PCI Compliance fee - $7.50 per month
The virtual terminal rate could range between 1% and 4.99%, and the company has not disclosed a gateway fee. Merchants may be charged an account maintenance fee of $20 per incident for DBA or DDA changes.
Pricing Model
Interchange Plus
Swiped Rate
2.65% + $0.19
Keyed-in Rate
3.50% + $0.19
Mobile Payment Rate
Unknown
Virtual Terminal Rate
1.00% - 4.99%
Monthly Fee
$10
Payment Gateway Fee
Undisclosed
Batch Fee
Unknown
Early Termination Fee
None
PCI Compliance Fee
$7.50 Per Month
Equipment Lease Terms
60 Month (locked)
Address Verification Service (AVS)
Unknown
Application Fee
N/A
Account Setup Fee
N/A
Gateway Setup Fee
N/A
Annual Fee
N/A
Monthly Minimum
N/A
Statement Fee
N/A
Because of Crown Merchants’ partnership with Elavon, it is likely that this company offers month-to-month contracts with no early termination fees. However, merchants working with Crown Merchants may lease their hardware and payment processing equipment through LADCO Global Leasing Solutions, which offers 60-month, locked, non-cancellable leasing terms for equipment.
This contract is separate from the payment processing contract that merchants will enter into with Crown Merchants.
Contract Length
Unknown
Early Termination Fee
None
There is no information available on the Crown Merchants website regarding how quickly merchants can get set up to begin accepting payments from their customers.
Merchants in need of virtual payment gateways may be able to get started quickly, even within a few days’ time. Those who will be working with POS systems or credit card terminals may need to wait longer to receive their equipment.
BBB Rating
Crown Merchants is not an accredited business with the Better Business Bureau. However, the BBB has given this company an A+ rating. There have been no complaints filed against the company in the last three years, and there is one positive review for Crown Merchants on the BBB website.
Other Online Reviews
There are no other online reviews available for Crown Merchants, as well as no outstanding FTC complaints or class-action lawsuits.
BBB
NR and This Business is not BBB Accredited. (0 Reviews; 0 Complaints)
4.8 Stars / 6 Reviews
No Reviews
Yelp
No Reviews
Total Online Reviews
Unknown
Total Online Complaints
Lawsuits
Unknown
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