CrowdRise Review

Rates and Fees
80/100
Truth in Advertising
100/100
Consumer Reviews
95/100
Customer Support
95/100
4.5

Best for

CrowdRise is best for individuals or nonprofit organizations of varying sizes.

Specializes in

CrowdRise is a crowd fundraising and payment processing service for nonprofit organizations or any individuals' funding campaign initiative. Through its proprietary software, CrowdRise offers an all-in-one event registration and management tool, mobile donation functionality, unlimited fundraising campaign pages, and social media outreach capabilities. CrowdRise can also easily integrate with third-party apps such as Mailchimp, Salesforce, and WordPress. The company's platform allows fundraisers to accept all major credit card brands, including Visa, Mastercard, American Express, and Discover.

Pricing Summary

Setup Fee: $0

Monthly Fee: $0

Swipe Rate: 2.9%+$0.30

Keyed-in Rate: 2.9%+$0.30

Early Termination Fee : $0

Contract Terms:

No Contract Required Month-to-month
Visit CrowdRise

CrowdRise partners with Network for Good and WePay for the company's back-end credit card processing. The company does not list if it is an ISO/MSP of any acquiring banks.

In 2010 Edward Norton, Shauna Robertson, Robert Wolfe, and Jeffrey Wolfe founded CrowdRise. The company's headquarters are in Royal Oak, Michigan.

CrowdRise Overview

 

CrowdRise offers a platform to crowdsource fundraising for nonprofits and individuals. The company's platform provides tools to run fundraising campaigns, setup and manage events, oversee social media communication, and seamlessly integrate with third-party apps such as Salesforce and Mailchimp.

CrowdRise was founded in 2010 by Edward Norton, Shauna Robertson, Robert Wolfe, and Jeffrey Wolfe. The company's headquarters are currently in Royal Oak, Michigan. The founders started the firm because they ‘felt there was a gap between the experience that people have when they network for social purposes and the substance of being engaged in a good cause.

In 2017, CrowdRise was acquired by GoFundMe and relaunched in 2018 as the rebranded GoFundMe Charity.

There are two products offered by the company, both without any subscription plans or early termination fees. There is very transparent disclosure by the company about its charges and transaction fees.

CrowdRise has a Better Business Bureau profile but is not accredited by the bureau. Nonetheless, there are minimal complaints against the company with the BBB or with any online review forums.

Quick Facts

Head Quarters

Year Founded

2010

CEO

Robert Wolfe

Employees

300

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Education
  • Educational Seminars
  • Healthcare
  • Medical
  • Personal Service
  • Pharmaceutical
  • SAAS
  • Telemedicine

Business Types Served

  • B2B
  • Low Risk
  • Mom & Pop
  • Non Profit
  • Online
  • Small Business

CrowdRise Products & Services

 

CrowdRise offers two products under its rebranded name GoFundMe Charity. The offerings are not subscriptions so one can stop using them at any time.

GoFundMe Charity Free – A crowdsourced fundraising platform that allows clients to:


  • Register and manage an unlimited number of fundraising events

  • Manage fundraisingcommunication via social media and mobile devices


GoFundMe Charity Flex – This plan has the same offering as the Free plan, as well as a dedicated Customer Success personnel

  • Individualized training session

  • Functionality to increase campaign visibility

  • Customized branding and email campaigns

  • Functionality to true-up donations to make up for the payment processing deductions

  • Integration with third-party apps such as Salesforce and others.

CrowdRise Payment Processing

  • Credit Card Processing
  • Debit Card Processing
  • Gift & Loyalty Program
  • Online Payments
  • Recurring Billing

CrowdRise Billing & Invoicing

  • Mobile Payments
  • Multi-Currency
  • Payment Processing
  • Recurring/Subscription Billing

CrowdRise Advertising & Sales

 
There are no complaints about sales strategy and marketing practices of CrowdRise. We don't believe that the company outside sales teams and there are no complaints about that. The company's marketing is primarily through social media and strategic channel partnerships.

CrowdRise's mentions explicitly, "No subscription fees. No paywalls. No catches" A catchphrase the company seems to be living up to, judging from the company's product offerings and limited complaints.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

Yes

CrowdRise Pricing, Rates & Fees

 

CrowdRise has numerous charges on top of the company's two plans. This pricing structure of the company is at the high end of what is typically available for crowdfunding platforms.

Platform Fee

GoFundMe Charity Free – 0%

GoFundMe Charity Flex – 3%

Transaction Interchange fee

GoFundMe Charity Free – 1.9% + $0.30

GoFundMe Plan Flex – 2.2% + $0.30

Early Termination Fee – $0

PCI Compliance Fee – $0

Pricing at a Glance

Pricing Model

Flat Rate

Swiped Rate

2.9%+$0.30

Keyed-in Rate

2.9%+$0.30

Mobile Payment Rate

Virtual Terminal Rate

2.9%+$0.30

Monthly Fee

$0

Payment Gateway Fee

N/A

Batch Fee

N/A

Early Termination Fee

$0

PCI Compliance Fee

$0

Equipment Lease Terms

N/A

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

N/A

Annual Fee

Monthly Minimum

Statement Fee

CrowdRise Contract & Terms

CrowdRise does not offer an annual subscription pricing plan, thereby no applicable early termination fees. The company's tool can be used as a one-off or repeatedly with the costs transparently disclosed. No additional devices or peripherals are needed to use the platform that organizations would need to buy or lease.

Contract Length

No Contract RequiredMonth-to-month

Early Termination Fee

$0

CrowdRise Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base
  • Live Online (1-on-1)

Support Highlights

  • FAQ

CrowdRise Complaints, Ratings & Reviews

Although CrowdRise does have a profile on the Better Business Bureau's website (BBB), it is not accredited by the bureau. There are zero complaints against the company in the last three years. Also, there are very few complaints about CrowdRise on other web forums about pricing transparency, lack of customer support, and delays in funds availability. However, the positive reviews vastly outnumber the negative ones throughout the internet.

We did not find any outstanding FTC complaints or lawsuits against the company.

Ratings

BBB

NR

Google

N/A

Facebook

2.1 Stars / Based on the opinion of 21 people

Yelp

N/A

Reviews

Total Online Reviews

150+

Total Online Complaints

<10

Lawsuits

None

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