Cornerstone Payment Systems Review
Cornerstone Payment Systems was founded in 2001. There is no published information on its founding members. It is a Christian-focused credit card processing company committed to reducing rates and helping merchants save on their monthly fees. It is a registered ISO of Deutsche Bank, USA, New York, NY. Based on its model, small businesses and religious organizations seem to constitute the majority of its clients. It employs 22 people.
|Swipe Rate||1.00% - 4.99%|
|Keyed-in Rate||1.00% - 4.99%|
|Early Termination Fee||Undisclosed|
|Contract Terms||1 Year, 3 Years|
Cornerstone Payment Systems Overview
Cornerstone Payment Systems was founded in 2001 and has been in business for twenty years. Its main goal is to reduce both fees and costs for operating merchants. According to its website, it offers a ‘full complement of merchant processing services’, and its clients include retail stores, brick-and-mortar shops, and online businesses. Its pricing model is not fully disclosed, but instead presented as having no set rates with solutions specifically catered to each business.
This suggests that the merchant account provider offers customized plans, rates, and contracts on a business-by-business basis. Cornerstone Payment Systems offers free rate analysis for the merchants who choose to use it, which helps reveal high fees from other merchant account providers.
Its overall reputation seems to be on the higher end. There are very few online complaints regarding Cornerstone Payment Systems.
Cornerstone Payment Systems Pros & Cons
Cornerstone Payment Systems Products & Services
Point 1: Free Rate Analysis, Customized Plans for Merchants
Cornerstone Payment Systems offers a free rate analysis for merchants already using another credit card processing company. Afterwards, it uses this data to advise merchants on how to save money by switching to Cornerstone Payment Systems as their main payment processor. It also offers customized plans for merchants depending on their respective business, which can benefit specific industries depending on the regularity of revenue, risk, volume or size of transactions, and other factors.
Point 2: Full Complement of Merchant Processing Services
Cornerstone Payment Systems offers a variety of merchant processing services. It doesn’t provide much detail on said services via its website; however, certain assumptions can be made based on other companies’ standard services. Processing debit and credit cards, POS solutions, cash advances, and different types of services are common amongst merchant account providers. Cornerstone Payment Systems also offers these services to its clients.
Point 3: EMV and NFC Technologies for Merchants
Cornerstone Payment Systems offers EMV Chip and NFC technologies for merchants to use. This is increasingly important as it’s now an industry-standard following its 2015 release. NFC is used for contactless payment systems. EMV Chip technology vastly reduces the amount of fraud from debit and credit card transactions by encrypting customer information. Both of these are highly valuable for merchants while operating their business.
Cornerstone Payment Systems Advertising & Sales
Cornerstone Payment Systems uses a combination of traditional advertising, partnerships, and independent sales agents to market and sell its services. On occasion, using independent sales agents tends to create aggressive, off-the-cuff sales forces that can drive away customers with deceptive tactics. However, Cornerstone Payment Systems does not appear to have many negative reviews regarding its advertising and sales tactics.
Cornerstone Payment Systems also appears to offer direct advertising, nor are there complaints about it overselling its claims. The services and products it provides are in line with what it claims to be capable of, which directly correlates to the lack of negative reviews.
Its pricing model is customized on a business-by-business basis.
Truth in Marketing
|Advertises Deceptive Rates||No|
|Discloses All Important Terms||No|
|Public Pricing Available||No|
Cornerstone Payment Systems Pricing, Rates & Fees
Cornerstone Payment Systems doesn’t have a leading rate or any standard numbers to go off of. While the numbers assuredly stay within the industry standard of 1-5%, nothing discusses additional fees or what kind of pricing it is. This includes whether or not it offers interchange-plus tiered pricing or entirely something else. Cornerstone Payment Systems also claims the numbers change based on each business, therefore leaving potential room for more transparency.
One fee that is known is a $50 PCI Compliance Annual fee. This is lower than the industry average.
Pricing At A Glance
|Pricing Model||Tiered Pricing|
|Swiped Rate||1.00% - 4.99%|
|Keyed-in Rate||1.00% - 4.99%|
|Mobile Payment Rate|
|Virtual Terminal Rate||1.00% - 4.99%|
|Payment Gateway Fee||Undisclosed|
|Early Termination Fee||Undisclosed|
|PCI Compliance Fee||$50 Per Year|
|Equipment Lease Terms||Undisclosed|
|Address Verification Service (AVS)|
|Account Setup Fee||$0|
|Gateway Setup Fee||Undisclosed|
Cornerstone Payment Systems Contract & Terms
As with its pricing, Cornerstone Payment Systems doesn’t disclose much information regarding its contracts either. Terms, cancellation fees, length of the agreement, and other valuable information aren’t available to potential clients. However, merchants can take into account that there are few complaints claiming its contracts are scams.
Cornerstone Payment Systems Setup & Support
Most merchant account providers take some time to set up an account with a new merchant. These companies tend to require significant underwriting, 3 to 6 months of bank statements, the volume of transactions your business processes in a month, your credit history, personal history, average transaction size, and more.
Cornerstone Payment Systems claims that it can integrate with most payment systems if a client chooses to switch over. It also offers payment processing for nearly any business: small, large, or non-profit.
Cornerstone Payment Systems doesn’t make any clear distinction whether or not it has a faster processing time. It can be assumed that the time it takes to accept an application is similar to other merchant account providers.
Cornerstone Payment Systems offers live customer support. It does this during normal business hours, and doesn’t appear to offer 24/7 customer support.
Cornerstone Payment Systems Complaints, Ratings & Reviews
Cornerstone Payment Systems has minimal complaints online. On BBB, it is not accredited and has 0 reviews and 0 complaints. On the interior side of the company, some employees have complained about management and certain internal practices. Indeed has it rated at 3.3 out of 5 stars, based on six reviews. Most other websites give Cornerstone Payment Systems a positive review, usually with four to five stars.
There are no known lawsuits against Cornerstone Payment Systems. There are no real outstanding complaints or any recurring themes in the reviews written online about Cornerstone Payment Systems. Most merchants seem to be satisfied with Cornerstone Payment Systems’ service.
|No Reviews yet|
|Yelp||2.5 Stars / 3 Reviews|
|Total Online Reviews||10+|
|Total Online Complaints||<10|