Convenient Payments Review

Rates and Fees
75/100
Truth in Advertising
85/100
Consumer Reviews
90/100
Customer Support
80/100
4

Best for

Standard-risk merchants who use recurring or custom payment plans

Specializes in

Virtual terminals, payment gateways, credit card terminals, recurring and custom payment plans, integrated payment processing solutions

Pricing Summary

Setup Fee: $0

Monthly Fee: Undisclosed

Swipe Rate: 1.00% - 4.99%

Keyed-in Rate: 1.00% - 4.99%

Early Termination Fee : Undisclosed

Contract Terms:

Variable
Visit Convenient Payments

Convenient Payments is a merchant account provider that offers virtual terminals, credit card terminals, integrated payment solutions, and recurring payment plan support. The company isn't very forthcoming about its pricing and contractual terms, but it has received hardly any negative reviews online.

Convenient Payments Overview

 

Convenient Payments is a registered ISO/MSP of Woodforest Bank. The company is headquartered in Draper, Utah, and services merchants with standard risk profiles in the United States.

Convenient Payments says that its solutions are a fit for merchants operating in the following sectors:


  • Government

  • Education

  • Property Management

  • Non-Profits

  • Medical

  • Dental


Unfortunately, Convenient Payments does not provide very much information about its services, its prices, or its contracts online. This makes it hard to say exactly what a merchant would be charged if they used one of Convenient Payments' plans. From what we've gathered, the company uses a variable pricing model with fees that change from merchant to merchant.

One of the best things that Convenient Payments has going for it is its lack of negative online reviews. The company has received hardly any negative reviews online. It doesn't have a profile with the Better Business Bureau, but we can assume that Convenient Payments treats its merchants right based on the lack of negative reviews. 

Quick Facts

Head Quarters

Draper, Utah

Year Founded

2012

CEO

Casey Leloux

Employees

10

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Clothing & Apparel
  • Convenience Store
  • Education
  • Electronics
  • Gas Station
  • Healthcare
  • Legal
  • Medical
  • Moving Companies
  • Personal Service
  • Property Management
  • SAAS
  • Telemedicine
  • Thrift Store

Business Types Served

  • B2B
  • Ecommerce
  • Enterprise Merchant Accounts
  • MLM
  • Mobile
  • Mom & Pop
  • MOTO
  • Non Profit
  • Online
  • Retail / Card Present
  • Small Business
  • Wholesale

Convenient Payments Products & Services

 

Virtual and Credit Card Terminals


Convenient Payments offers both virtual and credit card terminals to its merchants. The company's terminals accept all major types of payments, including ACH, credit, and debit. Convenient Payment's credit card terminals are EMV compliant and wireless, which makes them easy to use throughout your business.

Recurring/Custom Payment Plans


Convenient Payments also makes it easy for a merchant to set up recurring and custom payment plans with their customers. The company offers this service through its Advanced Terminal solution. With it, your sales team will be able to quickly create, edit, and delete payment schedules that can conform to whatever you need. The company also provides a payment alert system, which tells you when automatic payments fail.

Integrated Payment Processing Solutions


Convenient Payment Solutions also claims to provide its merchants with various opportunities for integrations. For example, its "Teller" products are integrated with both VeriFone and Dejavoo Terminals. The company also provides APIs and web services that let merchants integrate their payment processing solution with the other technology they use to manage their business.

Convenient Payments Payment Processing

  • ACH Check Transactions
  • Check Services
  • Credit Card Processing
  • Credit Card Terminals
  • Debit Card Processing
  • eCheck & ACH Processing
  • EMV Processing
  • Mobile Payments App
  • Online Payments
  • Payment Gateway
  • POS Equipment
  • Receipt Printing
  • Virtual Terminal

Convenient Payments Billing & Invoicing

  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

Convenient Payments Advertising & Sales

 
Convenient Payments' advertising and sales practices are both solid. The company doesn't advertise any deceptive rates, and it doesn't appear to hire independent sales agents either. There also aren't any negative reviews about these aspects of Convenient Payments online. This seems to suggest that the company treats its merchants well in these areas.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

Convenient Payments Pricing, Rates & Fees

 

Unfortunately, there is almost no information available about Convenient Payments' pricing or fees. The company state that it uses "traditional pricing" or "convenient fee pricing" with its merchants. But it does not elaborate on what this actually entails.

From what we can tell, the rates that Convenient Payment charges vary from merchant to merchant. It's likely that your costs from the company will depend on your risk profile and the type of business that you do.

Pricing at a Glance

Pricing Model

Tiered Pricing

Swiped Rate

1.00% - 4.99%

Keyed-in Rate

1.00% - 4.99%

Mobile Payment Rate

Virtual Terminal Rate

1.00% - 4.99%

Monthly Fee

Undisclosed

Payment Gateway Fee

Undisclosed

Batch Fee

Undisclosed

Early Termination Fee

Undisclosed

PCI Compliance Fee

Undisclosed

Equipment Lease Terms

Undisclosed

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

Annual Fee

Monthly Minimum

Undisclosed

Statement Fee

Convenient Payments Contract & Terms

Convenient Payments is also very secretive about its contracts and terms. The company does not make any of this information publicly available through its website. There are also no online merchant reviews that convey this information.

If you want to determine what your contract with Convenient Payments would look like, you would have to reach out to the company directly to find out. This is a bit disappointing but not uncommon in the payment processing industry.

Contract Length

Variable

Early Termination Fee

Undisclosed

Convenient Payments Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)

Convenient Payments Complaints, Ratings & Reviews

Convenient Payments doesn't currently have a profile with the Better Business Bureau. However, the company has received very few negative online complaints. Therefore, we can assume that the company treats its customers reasonably well.

Ratings

BBB

Do not have BBB profile

Google

No Reviews

Facebook

N/A

Yelp

No Reviews

Reviews

Total Online Reviews

10+

Total Online Complaints

<10

Lawsuits

None

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