Compliant Processing Review

Rates and Fees
90/100
Truth in Advertising
90/100
Consumer Reviews
100/100
Customer Support
85/100
4.5

Best for

Businesses of all sizes are looking to increase their credit card security levels and upgrade their back-office technology.

Specializes in

Upgrading businesses and helping them optimize their tech, both in front of customers and analytics options in the back. They offer a person on personal service and aim to treat each merchant client like a small business owner.

Pricing Summary

Setup Fee: $49 (CBD Setup Fee)

Monthly Fee: $9.95 (CBD Monthly Fee)

Swipe Rate: 1.00% - 4.99%

Keyed-in Rate: 1.00% - 4.99%

Early Termination Fee : $0 - $495

Contract Terms:

3 Years
Visit Compliant Processing

Compliant Processing was founded in 2000.

Their headquarters is located in Boulder, CO.

Brian Sachs is listed as the CEO of the company.

Compliant Processing Overview

 

Standing at the cutting edge of the industry for over twenty years, Compliant Processing offers the benefits of a massive company with the comforts and charm of a mom-and-pop shop.

They offer services from fully integrated POS systems through merchant accounts. The recurring sales point is the software options that set them apart from their competition. By staying at the forefront of the tech race, they aim to carry their merchant customers with them.

Sticking with the small business philosophy they have maintained more than two decades in business without any complaints to be found.

Quick Facts

Head Quarters

Boulder, Colorado

Year Founded

2010

CEO

Brian Sachs

Employees

10

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Airlines
  • Automotive
  • Beauty & Wellness
  • CBD & Hemp
  • Cigars & Tobacco
  • Clothing & Apparel
  • Convenience Store
  • Contractors
  • Education
  • Electronics
  • Food & Beverage
  • Gas Station
  • Healthcare
  • Hunting & Outdoor Equipment
  • Marijuana / Cannabis
  • Medical
  • Moving Companies
  • Personal Service
  • Professional Services
  • Online Sellers
  • Restaurant / Bar
  • Retailers
  • Telemedicine
  • Thrift Store
  • Wholesalers

Business Types Served

  • B2B
  • Ecommerce
  • Enterprise Merchant Accounts
  • Mobile
  • Mom & Pop
  • MOTO
  • Non Profit
  • Online
  • Retail / Card Present
  • Small Business
  • Wholesale

Compliant Processing Products & Services

 

Hardware and Software

At this time Compliant Processing offers two variants of their POS systems, a tablet, and a mobile option. Both come fully integrated with their latest software and are claimed to be a one-stop-shop for merchants of any size.

These options are customizable to suit the individual needs of each business. They stress the point of constantly staying up to date in the software department. This helps the merchant not only keep a business edge but also streamlines the back-office function of any business.

In addition, they work with the back office software to provide real-time analytics for business growth and understanding.

They also utilize a Quickbooks integration to offer detailed analytics and a secure business base. This helps with inventory, scheduling, and daily business requirements.

Value-Added Services

Compliant Processing only offers a couple of extra services to their customers. Even though they might not offer as many perks as their competitors, they make it a point to excel at the main focus of their business.

The first service is the customization of gift cards and loyalty cards. These additional services help increase the customer base, track customer tendencies, and instill brand awareness in the merchant area.

The other value-added service is called ZERO. It is a cash discount program to eliminate processing fees. Utilizing this service passes on transaction fees directly to the customer. This encourages cash sales but has the potential to push customers to competitors.

Supported Payment Types and Services

Compliant Processing states that they accept all major payment types, including contactless pay.

They accept:

Visa
Mastercard
Discover
American Express
Debit
EBT
EMV
Apple Pay
Google Pay
Samsung Pay

Compliant Processing Payment Processing

  • Cash Transactions
  • Chargeback & Fraud Prevention
  • Contactless NFC
  • Credit Card Processing
  • Credit Card Terminals
  • Debit Card Processing
  • eCheck & ACH Processing
  • EMV Processing
  • Gift & Loyalty Program
  • Mobile Card Reader
  • Mobile Payments App
  • Online Payments
  • Online Shopping Cart Integration
  • Payment Gateway
  • Payment Processing Services Integration
  • POS Equipment
  • Receipt Printing
  • Recurring Billing
  • Retail Payment Processing
  • Shopping Cart Integration
  • Virtual Terminal

Compliant Processing Billing & Invoicing

  • Contingency Billing
  • Dunning Management
  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

Compliant Processing Advertising & Sales

 
Compliant Processing keeps all of their sales in-house. This eliminates unethical sales practices and aligns with their company image of maintaining a small business attitude in a big business world.

They have received no complaints about their sales tactics.

Truth in Marketing

Discloses All Important Terms

Yes

Public Pricing Available

Yes

Compliant Processing Pricing, Rates & Fees

 

Compliant Processing works exclusively with two companies, Elavon for the merchant accounts and Ladco Leasing for the equipment rentals.

Merchant account rates are directly linked to the business applying. It would appear that the rates are negotiable to some degree, as are fees.

Ladco looks like they lock merchants into long-term, non-cancelable leases. While this is not ideal for merchants, they appear to be very upfront with the matter and even offer to sell the equipment to the merchant to avoid the fees.

Pricing at a Glance

Pricing Model

Tiered Pricing

Swiped Rate

1.00% - 4.99%

Keyed-in Rate

1.00% - 4.99%

Mobile Payment Rate

Virtual Terminal Rate

1.00% - 4.99%

Monthly Fee

$9.95 (CBD Monthly Fee)

Payment Gateway Fee

Undisclosed

Batch Fee

None

Early Termination Fee

$0 - $495

PCI Compliance Fee

Undisclosed

Equipment Lease Terms

48 Month (locked)

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$49 (CBD Setup Fee)

Gateway Setup Fee

Annual Fee

$95

Monthly Minimum

Undisclosed

Statement Fee

Undisclosed

Compliant Processing Contract & Terms

The standard Compliant Processing contract is three years. There do not appear to be any early termination fees, which points to the company being confident in the services they offer. There is an automatic two-year renewal.

Contracts are always negotiable to a degree. Processing companies understand that every merchant has multiple options.

Contract Length

3 Years

Early Termination Fee

$0 - $495

Compliant Processing Setup & Support

 

There is no actual timeline available on the company website. This is most likely due to a wide timeframe for setup. They offer both physical terminals, as well as software upgrade options.

Traditionally, the software can be downloaded and installed in a matter of minutes, especially if it is formatted to integrate instantly like Compliant Processing advertises. Physical hardware is at the mercy of the delivery service. Once it arrives setup time is generally minimal when it comes with a preinstalled POS.

Support is listed as a phone number and an email address. There may be more options once a merchant has established an account with the company, but there is no indication that this is the case.

Setup Highlights

  • Documentation / Knowledge Base
  • Recorded Video Training

Support Highlights

  • Domestic Phone Support (Business Hours)

Compliant Processing Complaints, Ratings & Reviews

BBB Rating

A+

Compliant Processing is not accredited by the Better Business Bureau, but they have maintained a profile for the past twelve years.

There are no complaints or reviews on the website.

Other Online Reviews

There are no other reviews or complaints to be found on the internet. This is generally due to excellent business habits.

Ratings

BBB

A+ but is not BBB Accredited. (0 Reviews; 0 Complaints)

Google

No Reviews

Facebook

No Recommendations Yet

Yelp

N/A

Reviews

Total Online Reviews

<10

Total Online Complaints

<10

Lawsuits

None

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