Click & Pledge Review

Rates and Fees
60/100
Truth in Advertising
80/100
Consumer Reviews
80/100
Customer Support
80/100
4

Best for

Nonprofit accounts focusing on increasing fundraising impact.

Specializes in

Click & Pledge specializes in payment processing solutions and fundraising initiatives for the nonprofit sector.

Pricing Summary

Setup Fee: $0

Monthly Fee: $0

Swipe Rate: 3.75% + $0.37

Keyed-in Rate: 3.75% + $0.37

Early Termination Fee : Undisclosed

Contract Terms:

No Contract Required Month-to-month
Visit Click & Pledge

Click & Pledge is based out of Blacksburg, Virginia, at 2200 Kraft Dr, Blacksburg, Virginia 24060. Click & Pledge is partnered with ProPay as its merchant account provider. ProPay is a registered ISO of Wells Fargo Bank in Concord, California. It was established in 2000, and its CEO is currently Kamran Razvan.

Click & Pledge Overview

 

Click & Pledge looks to offer month-to-month contracts that provide no early termination fees, annual fees, or monthly fees. It also offered special seasonal pricing for nonprofits based on their website. It can include a $100 setup fee, a per-transaction fee of 6.5% + $0.35 for non-rewards cards. There is also an 8% fee+ $0.35 for rewards cards and a monthly fee of $1.50.

After review and research online, Click & Pledge has0 complaints with the Better Business Bureau. Few online complaints indicate a mostly positive experience.

Quick Facts

Head Quarters

Blacksburg, VA

Year Founded

2000

CEO

Kamran Razvan

Employees

100

Merchant Provider Risk Tolerance

What We Like

No early termination fees

Easy event check-in

Good online reputation

What We Don't Like

Geared toward nonprofit businesses

Charges for phone support

Industries Served

  • Education
  • Educational Seminars
  • Hosting
  • SAAS

Business Types Served

  • Enterprise Merchant Accounts
  • Information
  • Low Risk
  • Non Profit
  • Online
  • Small Business
  • Subscription / Continuity

Click & Pledge Products & Services

 

Click & Pledge offers various products and services:

Hardware & Software



  •   Cloud fundraising software: Includes mobile-friendly giving options, including real-time receipts.

  •   Text to give: Another mobile-friendly option includes customized forms, real-time receipts, customized thank you messages, and integration with Salesforce for tracking.

  •   Swiper 1 Mobile suite and card reader: Mobile card reader that is integrated with Salesforce.

  •   PledgeTV: A video player that allows the merchant's customers to donate while watching tv.


Value-Added Services



  •   Donor Management with Salesforce: Analytics for donor profiles.

  •   Event Management with Salesforce: Track progress of any event with tickets, registration types, and more.

  •   Giving Day platform: Platform that brings nonprofits together, which provides a custom website, can bring multiple fundraisers, payment processing, and integration with Salesforce.


Supported Payment Types / Services



  •   Debit and Credit Cards

  •   Mobile Payments

Click & Pledge Payment Processing

  • Credit Card Processing
  • Debit Card Processing
  • Mobile Payments App
  • Online Payments
  • Recurring Billing

Click & Pledge Billing & Invoicing

  • Billing Portal
  • Contact Database
  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Payment Processing

Click & Pledge Advertising & Sales

 
Click & Pledge primarily markets itself through traditional advertising, which includes the SalesForce Appexchange Store. Based on a review of its website, it does not appear to employ independent sales agents. Merchant customers can also inquire about services on their website. Even though not all fees and rates are listed on its website for the general public, it appears that it is not deceptive in its sales tactics.

The pricing page for Click and Pledge lists a few rates and fees, including the per-transaction rate of 3.75%+$0.35 for all card transactions. It appears that Click & Pledge charges a flat rate for all transactions. The mobile card reader can also be purchased on Amazon for $35, not a steep cost.

Truth in Marketing

Discloses All Important Terms

Yes

Public Pricing Available

Yes

Click & Pledge Pricing, Rates & Fees

 

Click & Pledge claims to have low fees, less hassle, and no hidden costs. When a merchant opens an account, its website outlines no monthly fees, no installment fees, no contracts, and no package tiers (all included). They also offer services in Canada and the UK with different rates and fees.

Processing Fees


Processing fees are listed at 3.75% + $0.37 per transaction. These fees include processing for Visa, Mastercard, Discover, American Express, Echeck, and ACH.

Account Deposits


Account deposits cost $1.50 per batch with a maximum of 1 per day. This charge only occurs when you receive at least one donation, and you are not charged on days that you don't receive a donation.

Pricing at a Glance

Pricing Model

Interchange PlusFlat Rate

Swiped Rate

3.75% + $0.37

Keyed-in Rate

3.75% + $0.37

Mobile Payment Rate

Virtual Terminal Rate

3.75% + $0.37

Monthly Fee

$0

Payment Gateway Fee

Undisclosed

Batch Fee

$1.50 Per Batch

Early Termination Fee

Undisclosed

PCI Compliance Fee

Undisclosed

Equipment Lease Terms

Undisclosed

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

None

Annual Fee

None

Monthly Minimum

Undisclosed

Statement Fee

Click & Pledge Contract & Terms

Click & Pledge does not disclose their merchant application or contract terms and conditions to the general public. It has been said that the contract length is typically month-to-month. The contract terms generally vary depending on the needs of your business. In general, based on the review of the fees and rates provided to the public, the pricing plan seems to be on the expensive side compared to competitors within the industry. However, the absence of other fees past the processing fee can be attractive.

Contract Length

No Contract RequiredMonth-to-month

Early Termination Fee

Undisclosed

Click & Pledge Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base
  • Live Online (1-on-1)
  • Recorded Video Training

Support Highlights

  • Domestic Phone Support (Business Hours)

Click & Pledge Complaints, Ratings & Reviews

Click & Pledge does hold an account with the Better Business Bureau as of June 2000. It currently has an A+ rating but is not currently BBB accredited. There are 0 customer reviews and complaints on the BBB website; however, there are a few complaints online. This particular website outlines customer complaints as the top concern, along with ease of use. Overall, it scores a 3.7/5.

Ratings

BBB

A+(0 complaints)

Google

N/A

Facebook

5 Stars / Based on the opinion of 2 people

Yelp

3 Stars / 3 Reviews

Reviews

Total Online Reviews

100+

Total Online Complaints

<10

Lawsuits

None

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