Citi Merchant Services Review

Rates and Fees
/100
Truth in Advertising
/100
Consumer Reviews
/100
Customer Support
/100

Best for

Specializes in

Pricing Summary

Setup Fee: $0

Monthly Fee: Undisclosed

Swipe Rate: 2.69% + $0.19

Keyed-in Rate: 3.69% + $0.19

Early Termination Fee : $495+

Contract Terms:

Month-to-month Variable
Visit Citi Merchant Services

Citi Merchant Services Overview

 

Quick Facts

Head Quarters

New York City, New York

Year Founded

1812

CEO

Jane Fraser

Employees

1000

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Clothing & Apparel
  • Convenience Store
  • Electronics
  • Gas Station
  • Healthcare
  • Hunting & Outdoor Equipment
  • Medical
  • Moving Companies
  • Personal Service
  • Restaurant / Bar
  • SAAS
  • Telemedicine
  • Thrift Store

Business Types Served

  • B2B
  • Ecommerce
  • Enterprise Merchant Accounts
  • Mobile
  • Mom & Pop
  • MOTO
  • Online
  • Retail / Card Present
  • Small Business

Citi Merchant Services Products & Services

 

Citi Merchant Services Payment Processing

  • ACH Check Transactions
  • Check Services
  • Contactless NFC
  • Credit Card Processing
  • Credit Card Terminals
  • Debit Card Processing
  • eCheck & ACH Processing
  • EMV Processing
  • Gift & Loyalty Program
  • Mobile Card Reader
  • Mobile Payments App
  • Online Payments
  • Online Shopping Cart Integration
  • Payment Gateway
  • POS Equipment
  • Recurring Billing
  • Shopping Cart Provided
  • Virtual Terminal

Citi Merchant Services Billing & Invoicing

  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

Citi Merchant Services Advertising & Sales

 

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

Citi Merchant Services Pricing, Rates & Fees

 

Pricing at a Glance

Pricing Model

Tiered Pricing

Swiped Rate

2.69% + $0.19

Keyed-in Rate

3.69% + $0.19

Mobile Payment Rate

Virtual Terminal Rate

1.89% + $0.23 - 2.90% + $0.30

Monthly Fee

Undisclosed

Payment Gateway Fee

None

Batch Fee

Undisclosed

Early Termination Fee

$495+

PCI Compliance Fee

$19.95 Per Month

Equipment Lease Terms

48 Month (locked)

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

Annual Fee

Monthly Minimum

Variable

Statement Fee

Citi Merchant Services Contract & Terms

Contract Length

Month-to-monthVariable

Early Termination Fee

$495+

Citi Merchant Services Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base
  • Live Online (1-on-1)

Support Highlights

  • Domestic Phone Support (Business Hours)

Citi Merchant Services Complaints, Ratings & Reviews

Ratings

BBB

"Citi Merchant Services" does not have BBB profile.

Google

2.6 Stars / 51 Reviews

Facebook

No

Yelp

1.5 Star / 25 Reviews

Reviews

Total Online Reviews

50+

Total Online Complaints

<10

Lawsuits

1

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