It's appropriate for small and medium sized businesses in the B2B, government, and education sectors.
CardX specializes in online payment integration through customer's websites, virtual terminals, and customized POS terminals.
Setup Fee: $0
Monthly Fee: $0
Swipe Rate: 1% + $0.25
Keyed-in Rate: 3.38%
Early Termination Fee : Variable
CardX is based out of Chicago, Illinois, at 401 N Michigan Ave #1610, Chicago, Illinois 60611. It opened it's doors in 2013 and does not list it's acquiring bank on their website. Jonathan Razi is the CEO of CardX. Upon reviewing their website and business, it does not document whether it is an ISO/MSP. The biggest draw for CardX is it's advertised zero fees (surcharge) pricing model, which is aimed towards institutions and merchants to reduce net fees for payment processing. It promotes a "zero net fee" perk.
Upon reviewing CardX's website, it claims that merchants keep 100% of every credit card sale, and you pay for only transactions run through a debit card. In addition to the competitive zero fees (surcharge) pricing model, their business is fully compliant with all rules and has you covered. In their pricing structure, merchant's customers are charged a surcharge on credit card transactions. This surcharge is said to help offset the merchant's payment processing costs. This can result in almost free credit card processing but does introduce some drawbacks.
Potential liability may include customers resenting fees added to their credit card purchases. Under legal ramifications, CardX is unable to add surcharges on debit cards. Merchants can expect to pay 1% plus $0.25 on qualified swiped debit transactions and 3.38% on commercial debit card transactions. There is also a $35 monthly fee for a countertop card reader.
With that being said, there are no red flags that pop up with this pricing structure. One key factor to note is that the standard contract length and early termination fees are unknown. With this information, this pricing structure still makes CardX competitive amongst competitors within its industry. An in-depth review of its BBB profile shows an overall positive reputation with 0 customer complaints.
Merchant Provider Risk Tolerance
Great Customer Support
The pricing model isn't available in all states
Credit card processing fees
CardX offers various products and services to help fit any business need.
Hardware & Software
Supported Payment Types / Services
Discloses All Important Terms
Public Pricing Available
CardX does list some prices on their website to use their technology and card acceptance pricing for basic businesses. It uses a zero fee (surcharge) pricing model.
For card acceptance pricing, merchants pass on the credit card fee to their customers at 3.5%. However, when the customer is billed, it shows one single line. Qualified debit transaction rates are 1% plus $.25. Commercial debit card rates are 3.38%. It also charges $35 monthly for a countertop card reader that can be returned at any time without a fee. Monthly statement fees, early termination fees, and PCI compliance fees are variable.
For education institutions and government businesses, the pricing model looks somewhat different. The institution can expect to pay $0 monthly for both the virtual terminal and lightbox for technology pricing. For card acceptance pricing, CardX outlines that the institution can pick the types of fees it pays. The service fee ranges from 0.75%-3.99% with a $1.99 minimum based on the type of card.
1% + $0.25
Mobile Payment Rate
Virtual Terminal Rate
Payment Gateway Fee
Early Termination Fee
PCI Compliance Fee
Equipment Lease Terms
Address Verification Service (AVS)
Account Setup Fee
Gateway Setup Fee
The company offers the following as a standard contract:
No Contract Required
Early Termination Fee
CardX opened a profile with the Better Business Bureau in April of 2018. It currently sports an A+ rating with the BBB and is not an accredited business. There are 0 customer reviews and 0 customer complaints, which prevents it from being scored on the website. No issues relating to advertising, sales, product, and service problems, or any complaints have been identified.
Total Online Reviews
Total Online Complaints
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