Best for
CardSmart Merchant Services is best for small and mid-sized retail businesses in the U.S.
Specializes in
CardSmart Merchant Services (CardSmart) is a payment processor founded in 1989. Eric Elam is the President of the Las Vegas, NV-based company, which resells EMV-complaint traditional and mobile POS equipment and eCommerce and mobile payment solutions such as virtual terminal and payment gateways for retail business.
Pricing Summary
Setup Fee: $0
Monthly Fee: Undisclosed
Swipe Rate: 1.19% - 4.99%
Keyed-in Rate: 1.19% - 4.99%
Early Termination Fee : Undisclosed
Contract Terms:
CardSmart is an ISO/MSP of WoodForest National Bank, N.A, in The Woodlands, Texas, and Wells Fargo Bank, N.A., in Concord, California. The company's headquarters are in Las Vegas, NV, and is currently led by Eric Elam.
CardSmart was founded in 1989 and has over 30 years of experience in payment processing.
CardSmart was founded in 1989 by Eric Elam, the company's President, and is headquartered in Las Vegas, NV. The company offers merchant processing and POS solutions. CardSmart also offers eCommerce solutions through eProcessing Network for merchants.
The company does not have a rating with the BBB but has had no complaints filed against it in the last three years. Customer support is available 24/7, and the company has a low complaint volume, which indicates to us that the company adequately addresses client satisfaction.
CardSmart does hire independent sales agents. However, the company effectively mitigates risks associated with hiring an outside sales team by effectively training staff and aligning their goals with its success and reputation. We found only one complaint in an online forum about the company, and that was nearly five years ago.
Head Quarters
Las Vegas, NV
Year Founded
1989
CEO
Eric Elam - President
Employees
50
Merchant Provider Risk Tolerance
Payment Processing: CardSmart offers credit and debit card merchant processing and eCommerce payment processing solutions.
Point of Sale: CardSmart offers EMV compatible standard and mobile equipment of Clover, Retail Management Hero, and pcAmerica.
Tertiary Services: CardSmart offers eCommerce and mobile payment processing solutions such as virtual terminals and internet gateways through eProcessing Network.
Discloses All Important Terms
No
Public Pricing Available
No
Merchants can be subject to a host of fees such as PCI compliance fees, early termination charges, ACH fees, batch fees, and technical support fees. Payment processors may not always disclose these rates; below are the rates for CardSmart that we're able to uncover;
Swiped Rate – 1.19% – 4.99%
Keyed-In Rate – 1.19% – 4.99%
eProcessing Network Monthly Gateway fee – $8 – $10 + $0.05/transaction
Monthly minimum fee – not available
PCI Fee – not available
Early Termination fees - not available
Pricing Model
Tiered Pricing
Swiped Rate
1.19% - 4.99%
Keyed-in Rate
1.19% - 4.99%
Mobile Payment Rate
Virtual Terminal Rate
1.19% - 4.99%
Monthly Fee
Undisclosed
Payment Gateway Fee
$0.05 per-transaction and a monthly for of $8 to $10
Batch Fee
Undisclosed
Early Termination Fee
Undisclosed
PCI Compliance Fee
Undisclosed
Equipment Lease Terms
Undisclosed
Address Verification Service (AVS)
Application Fee
Account Setup Fee
$0
Gateway Setup Fee
Undisclosed
Annual Fee
Monthly Minimum
Undisclosed
Statement Fee
There is almost no public information about CardSmart service agreements. Simultaneously, there have been very few complaints about its contracts, indicating that client merchants are generally satisfied by the terms offered by the company.
Based on some online reviews, we believe that CardSmart offers a tiered pricing structure. Depending on merchant sales volumes, it may be more cost-effective to opt for an Interchange Plus pricing program offered by many other merchant processors.
CardSmart also offers Gateway and Virtual Terminal solutions through eProcessing Network, which charges a monthly fee of $8–$10 and $0.05/transaction. Merchants may also be subject to batch and technical support fees, for which we were not able to find any disclosures.
Contract Length
Unknown3 Years
Early Termination Fee
Undisclosed
CardSmart is not rated by the Better Business Bureau (BBB). However, there have been zero complaints against the company in the last three years.
There are also no outstanding FTC complaints, nor any ongoing lawsuits against the company.
BBB
NR
2.3 Stars / 4 Reviews
N/A
Yelp
3 Stars / 2 Reviews
Total Online Reviews
20+
Total Online Complaints
Lawsuits
None
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks