Best for
Merchants located in the United States or overseas that have standard-risk and high-risk businesses and who are in need of payment processing services and merchant accounts.
Specializes in
CardMax Payments specializes in working with high-risk and overseas merchants to provide them with merchant accounts and payment processing services without fear of having their funds held or their accounts closed.
Pricing Summary
Setup Fee: N/A
Monthly Fee: N/A
Swipe Rate: 1.00% - 4.99%+
Keyed-in Rate: 1.00% - 4.99%+
Early Termination Fee : Variable
Contract Terms:
CardMax Payments was founded in 2015 and is a merchant account provider that works with standard-risk and high-risk merchants.
This company is in partnership with more than 30 domestic and international banks, and it may work with First Data as its backend processor in the United States.
CardMax Payments is headquartered in Portland, Maine.
CardMax Payments is a merchant account provider and a registered ISO of Wells Fargo Bank, N.A., Walnut Creek, CA. The company’s managing member and owner is Nicole Pierce, and it is located in Portland, Maine.
CardMax Payments primarily services standard and high-risk merchants, including overseas merchants. The company’s About Us page on its website states that its mission is to provide merchants with unsurpassed service and support while enhancing their purchasing experience.
This company partners with more than 30 banks around the world to provide merchant accounts to business owners for the purpose of getting them the best rates for their business types. It is very likely that CardMax Payments utilizes First Data as its backend processor for accounts based in the U.S.
Head Quarters
48 Free Street, Suite 220 Portland, ME 04101
Year Founded
2015
CEO
Unknown
Employees
22
Merchant Provider Risk Tolerance
They specialize in high risk merchants on a global scale.
They work with over 30 global banks to secure merchant accounts for their clients.
They provide a gateway for back-end credit card processing.
Works with most major payment types.
In-house sales reps can work directly with merchants and support their business offers.
No value-added services for their merchant clients.
No disclosure of rates or fees.
They have not posted any information about contracts on their website.
Equipment is farmed out to third-party companies.
Only one customer review to be found anywhere on the internet.
Hardware & Software
There is no language on the CardMax Payments website that mentions POS systems, credit card terminals, or mobile card readers. This indicates that this company primarily focuses on working with merchants in need of online payment gateways. It is possible that hardware can be obtained for merchants in need of it, but this is likely done in partnership with First Data, or another company that leases payment processing equipment.
CardMax Payments can offer merchants the choice of five different payment gateways for payment processing
Value Added Services
CardMax Payments does not offer many value added services for its merchant customers. The company’s website does mention the availability of a loyalty card program and third-party merchant cash advances for merchants in need of working capital.
Supported Payment Types & Services
Merchants working with CardMax Payments will be able to accept the following:
All four major credit cards
Debit cards
Checks and electronic checks
Loyalty cards
MOTO payments
Carte Blanche
ATM cards
Gift cards
ACH payments
Discloses All Important Terms
No
Public Pricing Available
Unknown
There is no information available on the company website or anywhere else online regarding CardMax Payments’ fees or prices. This is most likely because the company works with so many different banks to get the best prices for its merchant customers.
Merchants with high-risk businesses should expect to be charged higher fees than standard-risk merchants, as this is typical for the industry. Some merchants may be expected to agree to cash reserves.
Pricing Model
Unknown
Swiped Rate
1.00% - 4.99%+
Keyed-in Rate
1.00% - 4.99%+
Mobile Payment Rate
N/A
Virtual Terminal Rate
N/A
Monthly Fee
N/A
Payment Gateway Fee
N/A
Batch Fee
N/A
Early Termination Fee
Variable
PCI Compliance Fee
Variable
Equipment Lease Terms
Variable
Address Verification Service (AVS)
Unknown
Application Fee
N/A
Account Setup Fee
N/A
Gateway Setup Fee
N/A
Annual Fee
N/A
Monthly Minimum
N/A
Statement Fee
N/A
There is also no information available on the CardMax Payments website regarding contracts and terms. Again, this is most likely due to the fact that this company has so many banking partners. Each one may have its own contract requirements that are based on individual merchants’ businesses.
It is important to note that merchants in need of payment processing equipment and hardware may need to sign a separate contract with the company that provides their equipment. Those terms will be outlined in the contract.
Contract Length
Variable
Early Termination Fee
Variable
CardMax Payments is very clear about what merchant customers can expect during the application and setup process. The company website outlines four different steps:
1. The merchant receives a free quote after providing information about the business.
2. CardMax Payments works with the merchant to complete the application and obtain all necessary documentation.
3. Underwriting can take up to 48 hours, but it is often completed on the same day the application and documentation are received.
4. The merchant is ready to go live with a virtual gateway.
CardMax Payments has a Contact Us page on its website that includes a contact form as well as a direct phone number and email address for the company’s sales team.
BBB Rating
CardMax Payments does not have a profile or a rating on the Better Business Bureau website.
Other Online Reviews
There is only one online complaint available for CardMax Payments, but the same complaint was shared on multiple consumer protection websites. The complaint accuses the company of being a scam and states that its customer service department is unreachable. This appears to be an isolated incident, considering there are no other complaints to be found.
BBB
N/A
1 Stars / 1 Reviews
N/A
Yelp
N/A
Total Online Reviews
Unknown
Total Online Complaints
Lawsuits
Unknown
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