Burlington Bank Card Review

Rates and Fees
80/100
Truth in Advertising
90/100
Consumer Reviews
90/100
Customer Support
80/100
4

Best for

Businesses of any size looking for top tier payment and POS solutions

Specializes in

Burlington Bank Card is a merchant account provider primarily involved in credit/debit card processing, recurring billing, mobile phone processing, online payment gateways, loyalty programs, virtual terminals, and more. The company mainly serves the e-commerce, mobile commerce, and retail industry.

Pricing Summary

Setup Fee: $0

Monthly Fee: $15 Per Month; $25 Per Month; $30 Per Month

Swipe Rate: 2.75% + $0.09; 2.29% + $0.09; 1.99% + $0.19

Keyed-in Rate: 3.60% + $0.09; 3.29% + $0.09; 2.99% + $0.19

Early Termination Fee : $0

Contract Terms:

No Contract Required
Visit Burlington Bank Card

Burlington Bank Card is a partner of Elavon Payments and a registered service provider and ISO of Elavon.

Burlington Bank Card Overview

 

Located in 148 College Street, Suite 202 B, Burlington, Vermont, Burlington Bank Card is a renowned merchant account provider since 2002. It is owned and operated by Dave Thomas.

Burlington Bank Card has been a registered partner of Elavon since 2008, enabling them to tap into the latter's reliable and robust processing network.

The company follows the strategy of direct dealing, which means that it contacts all merchants directly.  Burlington Bank Card provides one-to-one installation, service, and support. Through direct dealing, it can offer personalized service and cost-effective solutions to all of its merchants.

Quick Facts

Head Quarters

Burlington, VT

Year Founded

2002

CEO

Dave Thomas

Employees

4

Merchant Provider Risk Tolerance

What We Like

The lowest cost, most transparent pricing schedule available.

No contract. No cancellation fees.

Customer service available 24-7-365

24-48 hour transaction funding. Same day funding available.

Full service PCI Compliance.

What We Don't Like

No mobile apps

High credit score required to become customer

Industries Served

  • Clothing & Apparel
  • Convenience Store
  • Education
  • Electronics
  • Gaming
  • Gas Station
  • Healthcare
  • Medical
  • Personal Service
  • Pharmaceutical
  • Restaurant / Bar
  • SAAS
  • Telemedicine
  • Thrift Store

Business Types Served

  • B2B
  • Ecommerce
  • High Volume
  • Information
  • Low Risk
  • MLM
  • Mobile
  • Mom & Pop
  • MOTO
  • Online
  • Retail / Card Present
  • Small Business
  • Wholesale

Burlington Bank Card Products & Services

 

Burlington Bank Card boasts a wide range of products and services which include hardware equipment and payment gateways as follows:


  • Credit Card Terminals State of the art terminals for payments and receipts which can be operated as separate payment terminals or integrated with a payment solution. These devices support wireless connectivity through cellular data and Wi-Fi.

  • Converge – The multipurpose commerce platform supports payments in any situation with or without a payment terminal enabling mobile payments and e-commerce. Converge API integrates your website or application to over 50 verified shopping carts. It also allows payments to social media and other websites.

  • Smart Terminals Ingenico and Poynt wireless payment terminals can be used as standalone devices or integrated with a payment solution. These devices support wireless connectivity through cellular data and Wi-Fi.

  • Authorize.Net It is a renowned payment gateway since 1996, which offers secure and reliable online services. It supports integration with over 100 verified shopping carts. Other security features include fraud prevention tools, card-on-file transactions, recurring billing, and verified merchant seal.

  • Complete POS Systems - Cloud-based POS solutions for retailers, restaurants, and services are available. Plus, Android and Apple iPad POS solutions from technology leaders like VEND, NCR, and Talech are also available. Moreover, these systems come with a secure chip, automatic updates, and contactless payment, which is accessible from anywhere

  • Other Services The company also provides same day and next day funding, level 2 and level 3 commercial card optimization, gift card and loyalty programs, electronic check, v/mc account updater services, and 3d-secure.

Burlington Bank Card Payment Processing

  • Contactless NFC
  • Credit Card Processing
  • Credit Card Terminals
  • Debit Card Processing
  • EBT Acceptance
  • eCheck & ACH Processing
  • EMV Processing
  • Gift & Loyalty Program
  • Mobile Card Reader
  • Mobile Payments App
  • Online Payments
  • Online Shopping Cart Integration
  • Payment Gateway
  • POS Equipment
  • Recurring Billing
  • Virtual Terminal

Burlington Bank Card Billing & Invoicing

  • Customizable Invoices
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

Burlington Bank Card Advertising & Sales

 

Transparency in pricing and quotations is the vital promotional element for Burlington Bank Card. The company consistently promises and delivers ‘No hidden fees and no monthly minimums.’


Burlington Bank Card employs an in-house sales team that pursues traditional advertising such as radio promotions and direct mail advertisements. It avoids the use of independent sales agents, which ensures a clean complaint record.


The official company website contains in-depth detail about all of its products and pricing plans, ensuring optimum transparency for customers. The website clearly outlines products for businesses of any size.


Overall, Burlington Bank Card maintains a high standard of truth in advertising.

Truth in Marketing

Discloses All Important Terms

Yes

Public Pricing Available

Yes

Burlington Bank Card Pricing, Rates & Fees

 

According to its website, Burlington Bank Card has 3 Interchange plus pricing plans.


  • Interchange Plus 0.10% + $0.10 with a monthly fee of $15

  • Interchange Plus 0.05% + $0.05 with a monthly fee of $25

  • Interchange Plus 0.00% + $0.05 with a monthly fee of $30


There are no setup costs for all of these plans, no monthly minimums, and no cancellation fees. These pricing plans include online reporting and monthly statements with a clear breakdown of every fee component.

Additionally, the company also provides 3 Clear and simple pricing plans.

  • Clear and Simple Credit Card Processing (Monthly Service: $10.00, Card Present: 2.75% + $0.09, Card Not Present: 3.60% + $0.09)



  • Low Average Ticket Credit Card Processing (Monthly Service: $30.00, Card Present: 2.29% + $0.09, Card Not Present: 3.29% + $0.09)



  • High Average Ticket Credit Card Processing (Monthly Service: $30.00, Card Present: 1.99% + $0.19, Card Not Present: 2.99% + $0.19)


These pricing plans come with Converge mobile app and payment gateway included.

The website also boasts payment device rentals such as the Ingenico Desk 3500 card reader for $10 per month and Poynt Smart Terminal for $20 per month.

Pricing at a Glance

Pricing Model

Interchange PlusTiered Pricing

Swiped Rate

2.75% + $0.09; 2.29% + $0.09; 1.99% + $0.19

Keyed-in Rate

3.60% + $0.09; 3.29% + $0.09; 2.99% + $0.19

Mobile Payment Rate

Virtual Terminal Rate

2.90% + $0.30

Monthly Fee

$15 Per Month; $25 Per Month; $30 Per Month

Payment Gateway Fee

$25 Per Month

Batch Fee

$0.10

Early Termination Fee

$0

PCI Compliance Fee

$55 Per Year

Equipment Lease Terms

$10 - $20 Per Month

Address Verification Service (AVS)

Application Fee

$0

Account Setup Fee

$0

Gateway Setup Fee

$0

Annual Fee

$0

Monthly Minimum

$0

Statement Fee

$4.99 Per Month

Burlington Bank Card Contract & Terms

According to its website, Burlington Bank Card has no contracts, no minimums, and no hidden fees. Plus, there is no mention of early termination fees since Burlington Bank Card is a reseller of Elavon, and the latter has no cancellation fee policy.

Contract Length

No Contract Required

Early Termination Fee

$0

Burlington Bank Card Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base
  • In Person
  • Live Online (1-on-1)

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Offshore Tech Support (After Hours)

Burlington Bank Card Complaints, Ratings & Reviews

Burlington Bank Card has an exceptional track record of doing business.


Better Business Bureau (BBB) has given Burlington Bank Card an 'A+' rating, which is a testament of its excellence. In the past two years, the company has received 0 complaints from customers.


Google reviews show 4.8 out of 5 stars from 19 reviewers.


We did not find any negative reviews against the company.


Overall, Burlington Bank Card is a well respected and transparent organization.

Ratings

BBB

A+ (0 complaints; 0 reviews)

Google

4.8 Stars / 19 Reviews

Facebook

N/A

Yelp

N/A

Reviews

Total Online Reviews

20+

Total Online Complaints

<10

Lawsuits

None

NEED A MERCHANT ACCOUNT PROVIDER?

If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks

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