Bankcard Brokers Review

Rates and Fees
80/100
Truth in Advertising
90/100
Consumer Reviews
90/100
Customer Support
80/100
4.5

Best for

Bankcard Brokers may be best for high risk businesses that cannot find a merchant account elsewhere.

Specializes in

Bankcard Brokers has specialized in providing payment processing services to high risk businesses including cannabis, hemp, and CBD.

Pricing Summary

Setup Fee: Undisclosed

Monthly Fee: Undisclosed

Swipe Rate: 1.00% - 4.99%

Keyed-in Rate: 1.00% - 4.99%

Early Termination Fee : Undisclosed

Contract Terms:

Variable
Visit Bankcard Brokers

Bankcard Brokers is a merchant account provider that works with all business types but specializes in high risk businesses.

Contract terms and rates are variable depending on the business model. The company has very few customer complaints but is not very transparent when it comes to its pricing or contract terms.

Brett Taylor is the founder and current CEO of the company. They have been in existence since 2007 and are currently located in Vancouver, Washington.

Bankcard Brokers Overview

 

Bankcard Brokers is a merchant account provider that specializes in high risk businesses that may otherwise have a difficult time finding a payment processor. Some of the high risk industries they work with include businesses selling cannabis, hemp, and CBD.

Bankcard Brokers offers everything a business needs to process transactions either online or in person, including physical equipment. They also offer zero-fee payment processing which is when the credit card transaction fees are passed onto the customer rather than the business.

The company was founded in 2007 by Brett Taylor and he is still the CEO. They provide all typical services of merchant account providers such as processing checks, debit, and gift cards, as well as checks, and online and mobile payments.

Bankcard Brokers has very few public complaints and is considered a good choice for high risk businesses.

Quick Facts

Head Quarters

Vancouver, Washington

Year Founded

200

CEO

Brett Taylor - President

Employees

15

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Airlines
  • Automotive
  • Beauty & Wellness
  • CBD & Hemp
  • Cigars & Tobacco
  • Clothing & Apparel
  • Convenience Store
  • Contractors
  • Educational Seminars
  • Electronics
  • Food & Beverage
  • Gaming
  • Gas Station
  • Healthcare
  • Hunting & Outdoor Equipment
  • Medical
  • Moving Companies
  • Nutraceuticals & Supplement
  • Personal Service
  • Pharmaceutical
  • Professional Services
  • Property Management
  • Online Sellers
  • Restaurant / Bar
  • Retailers
  • SAAS
  • Software & Apps
  • Smoking Accessories
  • Telemedicine
  • Thrift Store
  • Travel
  • Wholesalers

Business Types Served

  • B2B
  • Ecommerce
  • Enterprise Merchant Accounts
  • High Risk
  • MLM
  • Mobile
  • Mom & Pop
  • MOTO
  • Online
  • Retail / Card Present
  • Small Business
  • Subscription / Continuity
  • Wholesale

Bankcard Brokers Products & Services

 

Hardware and Software

Bankcard Brokers offers in-person and online payment processing services, including physical equipment, payment gateways, and virtual terminals.

Value-Added Services

Some of the additional services Bankcard Brokers offers include:

Contactless payments
Zero-fee payment processing
Chargeback protection
Enhanced fraud protection

Supported Payment Types and Services

Bankcard Brokers processes all major credit cards including:

Visa
Mastercard
Discover
American Express

They also process online and mobile payments, checks, and gift cards.

Bankcard Brokers Payment Processing

  • ACH Check Transactions
  • Cash Transactions
  • Chargeback & Fraud Prevention
  • Check Guarantee
  • Check Services
  • Contactless NFC
  • Credit Card Processing
  • Credit Card Terminals
  • Debit Card Processing
  • eCheck & ACH Processing
  • EMV Processing
  • Gift & Loyalty Program
  • High-Risk Industries
  • Merchant Cash Advance
  • Mobile Card Reader
  • Mobile Payments App
  • Online Payments
  • Payment Gateway
  • Payment Processing Services Integration
  • POS Equipment
  • Recurring Billing
  • Retail Payment Processing
  • Signature Capture
  • Virtual Terminal

Bankcard Brokers Billing & Invoicing

  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

Bankcard Brokers Advertising & Sales

 
Bankcard Brokers does use outside sales agents to market and sell its products. Sometimes using independent sales agents can cause problems.

Bankcard Brokers appears to do a good job educating their salespeople about the industry and their services so customers are not misled by aggressive or misleading sales tactics.

However, there is one complaint about Bankcard Brokers in the Ripoff Report. The complaint states the customer was misled by a salesperson about their contract terms and was charged a lot of hidden fees including an early termination fee.

This complaint may mean that some sales agents that work with Bankcard Brokers are not representing the company’s contract accurately.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

Bankcard Brokers Pricing, Rates & Fees

 

Bankcard Brokers offers variable transaction rates. As they cater to high risk businesses, the rates will differ depending on the nature of the business and how high risk it is considered.

Customers can expect swipe and keyed-in rates to vary between 1 - 4.99%. Virtual terminal rates are 2.9% plus $0.30. The payment gateway fee is $25 a month and there is a batch fee of $0.15.

Their website states they also offer zero-fee processing to some businesses. This feature may not be available to everyone.

Zero-fee processing is when a business charges a markup to customers paying with a card so they essentially ask their customers to cover their credit card processing fees.

Zero-fee processing can save a lot of money for the business, but can also discourage their customers from using their credit cards which may hurt business. Thus it is not necessarily the right choice for every business.

Pricing at a Glance

Pricing Model

Tiered Pricing

Swiped Rate

1.00% - 4.99%

Keyed-in Rate

1.00% - 4.99%

Mobile Payment Rate

Virtual Terminal Rate

2.90% + $0.30

Monthly Fee

Undisclosed

Payment Gateway Fee

$25 Per Month

Batch Fee

$0.15

Early Termination Fee

Undisclosed

PCI Compliance Fee

Undisclosed

Equipment Lease Terms

Undisclosed

Address Verification Service (AVS)

Application Fee

Account Setup Fee

Undisclosed

Gateway Setup Fee

Annual Fee

Monthly Minimum

Undisclosed

Statement Fee

Undisclosed

Bankcard Brokers Contract & Terms

There is very little information about the typical contract Bankcard Brokers offers. Contract length and terms likely vary quite a bit depending on their customer.

It is typical for high risk businesses to have more strict contract terms and pay higher fees than standard or low risk businesses. Any high risk business applying to Bankcard Brokers should keep this in mind.

Contract Length

Variable

Early Termination Fee

Undisclosed

Bankcard Brokers Setup & Support

 

Bankcard Brokers has a customer service number and contact form on their website. They also have a very slick and inviting online application.

Setup Highlights

  • Documentation / Knowledge Base
  • Live Online (1-on-1)

Support Highlights

  • Domestic Phone Support (Business Hours)

Bankcard Brokers Complaints, Ratings & Reviews

BBB Rating

Bankcard Brokers has an accredited Better Business Bureau profile and has earned an A+ rating on their profile. There are no complaints or reviews on their BBB profile.

Other Online Reviews

There are very few online complaints about Bankcard Brokers, which indicates they are doing a good job keeping their customers happy.

There is an online complaint about the company from the Ripoff report. The complaint is dated February 27, 2020.

The details of the complaint include misleading contract terms, hidden fees, unhelpful customer service, and difficulty canceling an unwanted contract.

Ratings

BBB

A+ and has been Accredited since 2013. (0 Reviews; 0 Complaints)

Google

5 Stars / 11 Reviews

Facebook

No Recommendations Yet

Yelp

No Reviews

Reviews

Total Online Reviews

15+

Total Online Complaints

<10

Lawsuits

None

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