Bambora Review

Rates and Fees
80/100
Truth in Advertising
80/100
Consumer Reviews
90/100
Customer Support
90/100
4.5

Best for

It is best for any size business that focuses heavily on eCommerce and smaller in-person sellers interested in a mobile setup.

Specializes in

Bambora specializes in credit and debit card processing, online/eCommerce payments, phone and mail-in payments, payment gateways, international processing, mobile processing, and shopping carts.

Pricing Summary

Setup Fee: $49

Monthly Fee: $25

Swipe Rate: 2.80% + $0.30

Keyed-in Rate: 2.80% + $0.30

Early Termination Fee : $0

Contract Terms:

Month-to-month
Visit Bambora

Bambora is based out of British Columbia, Canada. It has offices located at #200-1803 Douglas Street, #302, Victoria, BC V8T 4M1. It is a registered ISO/MSP of Wells Fargo Bank in Toronto, Canada. Bambora was established in 2000, and its current CEO is Johan Tjärnberg. Bambora's original name was Beanstream, and in 2015 was acquired by what is now known as Bambora. In 2017, Ingenico acquired Bambora. Even though it is a Canadian company, it offers services internally in the United States, Canada, and the United Kingdom.

The consensus of Bambora sheds it in a positive light and, through research, reveals a minuscule amount of complaints.

Bambora Overview

 

Bambora primarily uses a tiered pricing model; however, customers can also ask for interchange-plus pricing. With the lack of fees or rates on their site, they cannot be considered a completely standard pricing model. Bambora specializes in their ala carte services, where customers only pay and use the services they need. After researching Bambora's reputation online, the overall response is a positive one with minimal customer complaints.

Quick Facts

Head Quarters

British Columbia, Canada

Year Founded

2015

CEO

Johan Tjärnberg

Employees

500

Merchant Provider Risk Tolerance

What We Like

Customizable pricing

No early termination fees

No deceptive pricing and fees

An industry leader in quality and customer service

What We Don't Like

No solid knowledge base/FAQ

Geared toward ECommerce businesses

Industries Served

  • Airlines
  • Clothing & Apparel
  • Convenience Store
  • Electronics
  • Gaming
  • Gas Station
  • Moving Companies
  • Personal Service
  • Restaurant / Bar
  • SAAS
  • Thrift Store
  • Travel

Business Types Served

  • Ecommerce
  • High Volume
  • Information
  • Low Risk
  • Mobile
  • Mom & Pop
  • Retail / Card Present
  • Small Business
  • Subscription / Continuity

Bambora Products & Services

 

Bambora offers various products and services to businesses geared toward eCommerce solutions and non-profits, sports industries, and restaurants.

Hardware & Software



  •   Online Shopping Care Setup

  •   Sprout Point of Sale System

  •   eCommerce payment processing

  •   A payment gateway that includes a virtual terminal

  •   International processing for the U.S, U.K, and Canada

  •   Mobile/limited use processing

  •   Recurring billing service


Value-Added Services



  •   Developer Tools

  •   Advanced fraud tools

  •   Interac/debit support


Supported Payment Types / Services



  •   Debit and Credit Cards

Bambora Payment Processing

  • Credit Card Processing
  • Credit Card Terminals
  • Debit Card Processing
  • Mobile Payments App
  • Online Payments
  • Payment Gateway
  • Recurring Billing
  • Virtual Terminal

Bambora Billing & Invoicing

  • Mobile Payments
  • Multi-Currency
  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

Bambora Advertising & Sales

 
Bambora utilizes an in house sales team to promote their products and services. It also advertises its services online and through referral partnerships. As far as the reputation for Bambora's sales reps goes, it has an overall complementary view. Even though not all fees and rates are listed on its website for the general public, it is not deceptive in its sales tactics. Their sales reps have maintained a very healthy view.

Bambora does have an accreditation with the Better Business Bureau and currently holds an A+ rating with 0 complaints due to advertising and sales.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

Bambora Pricing, Rates & Fees

 

Bambora does not list a lot of prices and fees on their website. This makes sense, as it is driven by business type, location, and customer processing volume. The pricing and services of Bambora look to be customizable by products and services that customers need and charges accordingly.

Pay As You Go


This pricing structure is considered pay as you go and offers the following rates. This option is ideal for merchants who do not have a high processing volume.

  •   2.65% card present (swiped)

  •   2.80% + $0.30 card-not-present

  •   2.90% + $0.30 for card-not-present USD transactions

  •   No setup fee

  •   No monthly fee

  •   No monthly minimum

  •   No early termination fee


Enterprise Pricing


Enterprise pricing offers more of a traditional merchant account feel. The cost of this pricing plan seems to remain competitive with other merchants in the industry. The fees and rates here will depend on your business and the services you need, and most likely, you will be set up with tiered pricing here. You have the option of tiered pricing, or you can request interchange-plus pricing. Below are some of the items a merchant can expect with an enterprise merchant pricing account:

  •   Customized, undisclosed pricing

  •   No monthly minimum

  •   No early termination fee

  •   Recurring billing

  •   EFT payments

Pricing at a Glance

Pricing Model

Flat Rate

Swiped Rate

2.80% + $0.30

Keyed-in Rate

2.80% + $0.30

Mobile Payment Rate

Virtual Terminal Rate

2.90% + $0.30 (US) and 2.80% + $0.30 (Canada)

Monthly Fee

$25

Payment Gateway Fee

Batch Fee

Undisclosed

Early Termination Fee

$0

PCI Compliance Fee

Undisclosed

Equipment Lease Terms

48 Month (Locked)

Address Verification Service (AVS)

Application Fee

$25

Account Setup Fee

$49

Gateway Setup Fee

$0

Annual Fee

Monthly Minimum

$25

Statement Fee

$0

Bambora Contract & Terms

Bambora has done away with the early termination fee that most merchant services charge, and that typically ranges from $300-$450.

Contract Length

Month-to-month

Early Termination Fee

$0

Bambora Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)

Bambora Complaints, Ratings & Reviews

Bambora has an account with the Better Business Bureau that originated in July of 2005. It currently holds an A+ rating with the BBB and has 0 customer complaints. It has been accredited with the BBB since 2017. Upon researching, Bambora has a minimal number of complaints on the web, and only one found that is dated.

Ratings

BBB

A+(0 complaints)

Google

N/A

Facebook

N/A

Yelp

None

Reviews

Total Online Reviews

100+

Total Online Complaints

<10

Lawsuits

None

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