Axis Payments Review

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Rates and Fees
10/100
Truth in Advertising
10/100
Consumer Reviews
10/100
Customer Support
10/100
2.5

Best for

Small businesses looking to adopt an electronic payment system to attract more customers

Specializes in

Axis Payments specialize in a wide range of merchant payment processing areas such as installing POS hardware, mobile payment processing, managing gift/loyalty programs, credit/debit card processing, online payment solutions, check conversion, and more. It has served sectors such as retail, e-commerce, and mobile commerce.

Pricing Summary

Setup Fee: $0

Monthly Fee: $25

Swipe Rate: Variable

Keyed-in Rate: Variable

Early Termination Fee : Up To $500

Contract Terms:

3 Years
Visit Axis Payments

Axis Payments is mainly a merchant account supplier, which is a DBA of Certified Payment Processing. It also resells products of First American Payment Systems.

Axis Payments Overview

 

The Axis Payments website (axispayments.net) is not active at this time, nor are the websites of its affiliated companies Certified Payment Processing (cpp-360.com) or Intrepid Payment Processing (intrepidpaymentprocessing.com). It is possible that Axis Payments’ management has shifted its focus to Cypress Bay Solutions, which shares the same address as Certified Payment Processing.

Axis Payments (axispayments.net) is a merchant account provider that appears to be a DBA of Certified Payment Processing and a reseller of First American Payment Systems products and services.

Quick Facts

Head Quarters

Carrollton, TX

Year Founded

2015

CEO

Tony Norrie

Employees

201

Merchant Provider Risk Tolerance

What We Like

Oriented for small businesses

Decent range of products

What We Don't Like

Inactive website

No pricing or terms available

Poor customer reviews

Industries Served

  • Education
  • Educational Seminars
  • Electronics
  • Healthcare
  • Medical
  • Personal Service
  • Restaurant / Bar
  • SAAS
  • Self Defense, Tasers & Stun Guns
  • SEO & SEM Services
  • Thrift Store

Business Types Served

  • B2B
  • Ecommerce
  • Enterprise Merchant Accounts
  • High Volume
  • Information
  • Low Risk
  • Mobile
  • Mom & Pop
  • MOTO
  • Online
  • Retail / Card Present
  • Small Business
  • Wholesale

Axis Payments Products & Services

 

Axis Payments claims to provide digital payment processing with 24-hour customer service support from experienced personnel. Its products and services, which include payment gateways and hardware equipment, have been outlined below:


  • ATM Machines – Axis Payments provides installation of ATMs in restaurants and stores. This allows customers to access their accounts on-site and reduce the hassle of payments. The company also provides statistics like how much cash is withdrawn by customers. According to Axis Payments, a typical withdrawal consists of $100 and 20% of it is spent on the on-site business.

  • Debit and Credit Card Management – Axis Payments offers EMV chip cards and traditional magstripe cards through its POS options. It also facilitates NFC transactions such as digital wallets and Apple Pay.

  • AxisPay (X2.3) – This device facilitates mobile wallets and other forms of NFC or contactless payments.

  • AxisPay (Tablet Solution) – This is an online POS system that provides numerous features, such as electronically transmitting customer receipts, inventory management, split ticketing, and employee time management.

  • Other Services – Ingenico iPP310 PIN pad, which is a credit/debit card reader, is also offered by Axis Payments. Furthermore, the company also supplies some Magtek products like their card readers.

Axis Payments Payment Processing

  • Cash Transactions
  • Check Guarantee
  • Check Services
  • Credit Card Processing
  • Debit Card Processing
  • EBT Acceptance
  • eCheck & ACH Processing
  • Gift & Loyalty Program
  • Online Payments
  • Payment Gateway
  • POS Equipment

Axis Payments Billing & Invoicing

  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Payment Processing

Axis Payments Advertising & Sales

 
Axis Payments brands itself as a complete solution which offers 'low processing rates' and 'affordable hardware pricing' according to their video overview on YouTube. In said overview, Axis Payments also mentions that customers can avoid high broker fees since the company has good banking relationships. Furthermore, the video claims to be doing business for over 10 years with 50,000 customers, which remains to be authenticated.

Axis Payments promotes its products and services through a mixture of independent sales agents and pre-planned telephone appointments. Such a twin strategy is very common for companies operating within the network of Certified Payment Processing. However, Axis Payments has experienced a high number of complaints from merchants. Excessive telemarketing and hidden fees are some of the complaints against the company.

The most significant issue with Axis Payments is that its website is inaccessible. It does not appear properly on Google search, which is a primary digital promotion point for many companies. The fact that the company currently doesn't have an active website strikes us as a red flag.

 

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

Axis Payments Pricing, Rates & Fees

 

There is very little information available about the standard Axis Payments contract at this time because the company does not list its rates and fees on its website. However, as a reseller of First American Payment Systems, the company probably offers pricing and fees that are similar to those offered by First American Payment Systems. As a result, merchants can probably expect a three-year agreement with automatic renewal for one-year terms, an early termination fee of $495 to $595, an annual fee of $95, a monthly minimum fee of $25, an annual PCI compliance fee of $124.75, and a number of other, miscellaneous fees. Some fees cited by complainants include a $12.95 monthly equipment rental fee, a “non-returned equipment charge” of approximately $700, a cancellation fee ranging from $250 to $500, and long-term equipment leases that charge the full cost of the remaining months of the lease upon cancellation.

Pricing at a Glance

Pricing Model

Unknown

Swiped Rate

Variable

Keyed-in Rate

Variable

Mobile Payment Rate

Virtual Terminal Rate

Monthly Fee

$25

Payment Gateway Fee

Batch Fee

Early Termination Fee

Up To $500

PCI Compliance Fee

Variable

Equipment Lease Terms

Non-Cancellable

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

Annual Fee

$95

Monthly Minimum

$25

Statement Fee

Axis Payments Contract & Terms

We did not find information regarding contract terms provided by Axis Payments. However, as resellers of First American Payment Systems, it is expected that it operates under similar terms: A 3-year agreement with automatic annual renewal along with an early termination fee ranging from $495 to $595. Plus, like any other payment processor, miscellaneous costs are incurred by customers on top of regular monthly and annual charges.

Contract Length

3 Years

Early Termination Fee

Up To $500

Axis Payments Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)

Axis Payments Complaints, Ratings & Reviews

Axis Payments has not garnered many positive reviews over the course of time.


Better Business Bureau (BBB) has given Axis Payments (under Certified Payment Processing) a 'C' rating. In the past three years, the company has received 189 complaints from various customers.


Google reviews show 1.8 out of 5 stars from 14 reviewers.


We did not find reviews on other popular platforms such as Yelp and Facebook.


Some reviews suggest that sales representatives overpromise in high hopes of luring businesses into signing a contract. Similar complaints were found against the parent companies of Axis Payments.


Overall, customers posting reviews are not satisfied with the level of business conducted by the company. Axis Payments is consistently plagued by complaints which don't seem to be receding any time soon.

Ratings

BBB

C

Google

1.8 Stars / 14 Reviews

Facebook

N/A

Yelp

N/A

Reviews

Total Online Reviews

99

Total Online Complaints

20+

Lawsuits

None

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