Axe Payments Review

Rates and Fees
90/100
Truth in Advertising
80/100
Consumer Reviews
75/100
Customer Support
80/100
4.8

Best for

Standard or low-risk businesses seeking zero-fee credit card processing services.

Specializes in

Axe Payments specializes in zero-fee credit card processing for a variety of different low to standard risk business types.

Pricing Summary

Setup Fee: Undisclosed

Monthly Fee: Undisclosed

Swipe Rate: 1.00% - 4.99%

Keyed-in Rate: 1.00% - 4.99%

Early Termination Fee : Variable

Contract Terms:

Variable
Visit Axe Payments

Axe Payments is a merchant account provider boasting zero-fee credit card processing. As is typical for zero-fee credit card processors, a convenience fee is charged to the customer to cover the costs of the processing.

The POS system that is available from Axe Payments will automatically give customers a 4% discount for using cash or check rather than a card.

Axe Payments has served over 20,000 different businesses ranging from retail, restaurant, entertainment, property management, and more.

Axe Payments is currently headquartered in Nashville, Tennessee.

Axe Payments Overview

 

Axe Payments is a relatively new merchant account provider with a zero-fee business model. With the zero-fee model, Axe Payments claims to save the average business up to 3% or $15,000 a year.

The business saves so much money bypassing the costs of credit card processing onto their customers in the form of a 4% convenience charge for using credit or debit cards. Businesses can offer a cash discount program to their customers so they can avoid the 4% markup.

The zero-fee model can result in credit card processing that is essentially free for the business. This can save businesses a lot of money.

However, it also discourages customers from using credit cards which could reduce sales volume depending on the business model. This may not be a great fit for online businesses where customers cannot readily pay with cash.

Axe Payments claims they have worked with over 20,000 businesses. They offer terminal processing, POS systems, virtual terminals, and payment gateways.

Axe Payments has a very low amount of customer complaints and offers a very affordable merchant account service.

Quick Facts

Head Quarters

Lynchburg, Virginia

Year Founded

2018

CEO

Sam Avello

Employees

10

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Automotive
  • Beauty & Wellness
  • Clothing & Apparel
  • Convenience Store
  • Contractors
  • Electronics
  • Food & Beverage
  • Gas Station
  • Healthcare
  • Hunting & Outdoor Equipment
  • Medical
  • Moving Companies
  • Personal Service
  • Professional Services
  • Property Management
  • Online Sellers
  • Restaurant / Bar
  • Retailers
  • SAAS
  • Software & Apps
  • Telemedicine
  • Thrift Store
  • Wholesalers

Business Types Served

  • B2B
  • Ecommerce
  • Enterprise Merchant Accounts
  • Mobile
  • Mom & Pop
  • MOTO
  • Online
  • Retail / Card Present
  • Small Business
  • Wholesale

Axe Payments Products & Services

 

Hardware and Software

Axe Payments processes credit and debit cards as well as check and gift cards. They offer their own POS system or can integrate with a pre-existing system.

They also offer terminal processing or a virtual terminal.

Value-Added Services

The Axe Payments POS systems comes with features like advanced analytics and reporting. It also includes advanced fraud protection and automated response to charge disputes. This will have the effect of reducing chargebacks.

The POS software automatically incorporates a cash discount to a business’ customers that takes off the 4% upcharge for using credit or debit cards.

Supported Payment Types and Services

Axe Payments processes all major credit and debit cards and checks, including:

Visa
Mastercard
Discover
American Express

The company does charge a 4% convenience fee to the business’ customers when they use a credit card. This 4% fee is waived for customers using cash or check.

Axe Payments can also process online and mobile app payments.

Axe Payments Payment Processing

  • ACH Check Transactions
  • Cash Transactions
  • Chargeback & Fraud Prevention
  • Check Services
  • Contactless NFC
  • Credit Card Processing
  • Credit Card Terminals
  • Debit Card Processing
  • eCheck & ACH Processing
  • EMV Processing
  • Gift & Loyalty Program
  • Mobile Card Reader
  • Mobile Payments App
  • Online Payments
  • Online Shopping Cart Integration
  • Payment Gateway
  • POS Equipment
  • Recurring Billing
  • Shopping Cart Integration
  • Virtual Terminal

Axe Payments Billing & Invoicing

  • Contingency Billing
  • Dunning Management
  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

Axe Payments Advertising & Sales

 
Axe Payments does use an outside independent sales team to make sales. This is a common tactic used in the industry and can sometimes cause customer complaints due to overly aggressive sales tactics. However, there are no complaints about Axe Payments sales tactics to be found online.

The company has used a “savings calculator” at one point on their website which gave generic savings estimates and was not personalized to the user. They claim they can save the average business $15,000 a year, but realistically, that number will vary.

Other than concerns about the savings calculator being misleading, there is no other misleading content on their website.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

Axe Payments Pricing, Rates & Fees

 

Axe Payments boasts zero-fee credit card processing.

Their swiped and keyed-in rates vary from 1%-4.99%.

To cover the cost of credit card processing, the business’ customers are charged a 4% convenience fee.

There is a $5 monthly fee in addition to the processing fees and the convenience charge.

There is no other information on fees readily available on the website.

Pricing at a Glance

Pricing Model

Tiered Pricing

Swiped Rate

1.00% - 4.99%

Keyed-in Rate

1.00% - 4.99%

Mobile Payment Rate

Virtual Terminal Rate

1.00% - 4.99%

Monthly Fee

Undisclosed

Payment Gateway Fee

Undisclosed

Batch Fee

Undisclosed

Early Termination Fee

Variable

PCI Compliance Fee

Variable

Equipment Lease Terms

Variable

Address Verification Service (AVS)

Application Fee

Account Setup Fee

Undisclosed

Gateway Setup Fee

Annual Fee

Monthly Minimum

Undisclosed

Statement Fee

$5

Axe Payments Contract & Terms

Axe Payments offers a zero-fee card processing service with no contracts. An account also comes with a free terminal.

Contract Length

Variable

Early Termination Fee

Variable

Axe Payments Setup & Support

 

Axe Payments offers 24/7 support to businesses that use their POS system or other physical equipment.

They have a phone number, email address, and contact form easily accessible on the website. Their business hours are listed as 9-5.

An application form is available on their website, making applying for an account very simple.

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Staff Directory

Axe Payments Complaints, Ratings & Reviews

BBB Rating

There is no account for Axe Payments on Better Business Bureau, and no reviews or complaints.

Other Online Reviews

There are very few reviews of Axe Payments, despite them boasting of having worked with over 20,000 different businesses.

They have a rating of 4.5 out of 5 on Glassdoor.

Ratings

BBB

Does not have BBB profile.

Google

No Reviews

Facebook

5 Stars. Based on the opinion of 2 people

Yelp

N/A

Reviews

Total Online Reviews

10+

Total Online Complaints

<10

Lawsuits

None

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