Aptito Review

Rates and Fees
80/100
Truth in Advertising
75/100
Consumer Reviews
70/100
Customer Support
75/100
4.5

Best for

Small, medium, or large restaurants, bars, coffee shops, and food trucks seeking an all-in-one cloud-based POS solution.

Specializes in

Aptito specializes in offering cloud-based all-in-one payment and ordering solutions to restaurants, bars, coffee shops, or food trucks.

Pricing Summary

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Monthly Fee: 

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Visit Aptito

Aptito was founded in 2010 by Gene Zell and is a subsidiary of NASDAQ listed Net Element, Inc.

The company specializes in offering cloud-based POS systems and solutions to restaurants. In addition to POS software and hardware, they also offer digital menus and kiosks.

Their headquarters are located in North Miami Beach, Florida.

Aptito Overview

 

Aptito began in 2010 and is currently operating out of North Miami Beach, Florida. Gene Zell is listed as the founder of the company.

Aptito is a Point of Sale (POS) system exclusively marketed to restaurants, bars, coffee shops, and food trucks. The company boasts a complete suite of restaurant solutions which includes POS software, as well as digital menus, order kiosks, online ordering, reservations, and contactless payment. All of the products are iPad or iPhone-based and are designed to work together seamlessly.

The company has 11-50 employees and was acquired by Net Element.

Igor Girkhosvkiy is listed as the VP and Head of Product Management.

Quick Facts

Head Quarters

Year Founded

CEO

Employees

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

Business Types Served

Aptito Products & Services

 

Hardware & Software

Aptito offers both hardware and software products.

Their suite of products includes Aptito POS, Aptito mPOS, Aptito Digital Menus, and Aptito Kiosk.

Value-Added Services

Aptito pitches itself as an “all-in-one” restaurant solution. In addition to their POS systems, Aptito offers:

Digital menus
Kiosks
Kitchen display systems, which work on any touchscreen tablet
Inventory management and sales app
Online ordering
Online reservation
Pay & Order at the table
Data reporting and analytics app
Scheduling and payroll processing
Gift and loyalty card solutions

All of their products are designed to work on iPad or iPhone.

Supported Payment Types & Services

Aptito’s POS system accepts all forms of payment typically encountered in the restaurant and bar industry, which includes:

Visa
Discover
Mastercard
American Express
Debit
Check
Mobile Payments through ApplePay, Samsung Pay, or Google Pay.

Aptito has options for online ordering, contactless checkout, and no-contact payment.

Aptito Payment Processing

Aptito Billing & Invoicing

Aptito Advertising & Sales

 
Aptito has a referral program where partners can submit leads on their website. It is unclear what benefit someone receives for passing on a lead.

Other than that there is not a lot of information on their advertising and marketing strategy.

On their website, Aptito claims their all-in-one suite of products can pay for itself, through increased sales and lower costs.

Truth in Marketing

Discloses All Important Terms

Public Pricing Available

Aptito Pricing, Rates & Fees

 

The Aptito All-In-One Digital Menu Solution (which includes the POS system) is available for $250 a month. This offering is advertised as including an iPad, cash drawer, kitchen and receipt printers, enclosure, card reader, and a local server.

The use of an iPad Kiosk is priced at an additional $49 per month.

Additional tablets are available at $9/month per tablet.

During the Covid-19 pandemic, Aptito was offering their online ordering and contactless payment services for free, however, it is unclear whether or not this promotion is still in place.

Pricing at a Glance

Pricing Model

Swiped Rate

Keyed-in Rate

Mobile Payment Rate

Virtual Terminal Rate

Monthly Fee

Payment Gateway Fee

Batch Fee

Early Termination Fee

PCI Compliance Fee

Equipment Lease Terms

Address Verification Service (AVS)

Application Fee

Account Setup Fee

Gateway Setup Fee

Annual Fee

Monthly Minimum

Statement Fee

Aptito Contract & Terms

Aptito offers its products with no contracts and no hidden fees. They offer a risk-free 90-day buyback guarantee so customers can return their products anytime in the first three months of use with no questions asked.

Contract Length

Early Termination Fee

Aptito Setup & Support

 

On their website, Aptito has simple setup instructions available. The company claims it’s as easy as registering, customizing your menu and floor plan, and then downloading and installing the Aptito POS program on your iPad or iPhone.

The Aptito POS software is compatible with any iPad version iOS10 and up.

A cash drawer is optional and may be provided for you depending on your plan.

Customers will need a receipt printer and a kitchen/bar printer. Aptito recommends Star TSP-100 for the receipt printer and Star TSP-100 or Star TSP-700 for the kitchen/bar printer. Aptito may also have its products available to fit these needs.

Other than that you will need a Wi-Fi router and internet connection.

Restaurants may also decide to use a terminal menu or kiosk, as well as an iPhone/iPod terminal, or a local server, though all of these items are optional.

A support number is easy to find on the Aptito website. The company offers best-in-class customer support in either English or Spanish.

Setup Highlights

Support Highlights

Aptito Complaints, Ratings & Reviews

BBB Rating

Aptito has a non-accredited profile on Better Business Bureau. The account is currently given an A+ rating with no reviews. There have been 2 complaints that have been resolved in the past 12 months.

Other Online Reviews

On the Apple App store, the Aptito Restaurant & Retail POS app gets an average of 4.3 out of 5 ratings.

The iPhone app is intended to be used with the iPad POS. Customers have many positive things to say about the app such as that it is comprehensive, easy-to-use, and has helped their restaurant to stay organized.

There were not many other online reviews or complaints.

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BBB

Google

Facebook

Yelp

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Total Online Reviews

Total Online Complaints

Lawsuits

Aptito Alternatives

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