Small, medium, or large restaurants, bars, coffee shops, and food trucks seeking an all-in-one cloud-based POS solution.
Aptito specializes in offering cloud-based all-in-one payment and ordering solutions to restaurants, bars, coffee shops, or food trucks.
Early Termination Fee :
Aptito was founded in 2010 by Gene Zell and is a subsidiary of NASDAQ listed Net Element, Inc.
The company specializes in offering cloud-based POS systems and solutions to restaurants. In addition to POS software and hardware, they also offer digital menus and kiosks.
Their headquarters are located in North Miami Beach, Florida.
Aptito began in 2010 and is currently operating out of North Miami Beach, Florida. Gene Zell is listed as the founder of the company.
Aptito is a Point of Sale (POS) system exclusively marketed to restaurants, bars, coffee shops, and food trucks. The company boasts a complete suite of restaurant solutions which includes POS software, as well as digital menus, order kiosks, online ordering, reservations, and contactless payment. All of the products are iPad or iPhone-based and are designed to work together seamlessly.
The company has 11-50 employees and was acquired by Net Element.
Igor Girkhosvkiy is listed as the VP and Head of Product Management.
Merchant Provider Risk Tolerance
Hardware & Software
Aptito offers both hardware and software products.
Their suite of products includes Aptito POS, Aptito mPOS, Aptito Digital Menus, and Aptito Kiosk.
Aptito pitches itself as an “all-in-one” restaurant solution. In addition to their POS systems, Aptito offers:
Kitchen display systems, which work on any touchscreen tablet
Inventory management and sales app
Pay & Order at the table
Data reporting and analytics app
Scheduling and payroll processing
Gift and loyalty card solutions
All of their products are designed to work on iPad or iPhone.
Supported Payment Types & Services
Aptito’s POS system accepts all forms of payment typically encountered in the restaurant and bar industry, which includes:
Mobile Payments through ApplePay, Samsung Pay, or Google Pay.
Aptito has options for online ordering, contactless checkout, and no-contact payment.
Discloses All Important Terms
Public Pricing Available
The Aptito All-In-One Digital Menu Solution (which includes the POS system) is available for $250 a month. This offering is advertised as including an iPad, cash drawer, kitchen and receipt printers, enclosure, card reader, and a local server.
The use of an iPad Kiosk is priced at an additional $49 per month.
Additional tablets are available at $9/month per tablet.
During the Covid-19 pandemic, Aptito was offering their online ordering and contactless payment services for free, however, it is unclear whether or not this promotion is still in place.
Mobile Payment Rate
Virtual Terminal Rate
Payment Gateway Fee
Early Termination Fee
PCI Compliance Fee
Equipment Lease Terms
Address Verification Service (AVS)
Account Setup Fee
Gateway Setup Fee
Aptito offers its products with no contracts and no hidden fees. They offer a risk-free 90-day buyback guarantee so customers can return their products anytime in the first three months of use with no questions asked.
Early Termination Fee
On their website, Aptito has simple setup instructions available. The company claims it’s as easy as registering, customizing your menu and floor plan, and then downloading and installing the Aptito POS program on your iPad or iPhone.
The Aptito POS software is compatible with any iPad version iOS10 and up.
A cash drawer is optional and may be provided for you depending on your plan.
Customers will need a receipt printer and a kitchen/bar printer. Aptito recommends Star TSP-100 for the receipt printer and Star TSP-100 or Star TSP-700 for the kitchen/bar printer. Aptito may also have its products available to fit these needs.
Other than that you will need a Wi-Fi router and internet connection.
Restaurants may also decide to use a terminal menu or kiosk, as well as an iPhone/iPod terminal, or a local server, though all of these items are optional.
A support number is easy to find on the Aptito website. The company offers best-in-class customer support in either English or Spanish.
Aptito has a non-accredited profile on Better Business Bureau. The account is currently given an A+ rating with no reviews. There have been 2 complaints that have been resolved in the past 12 months.
Other Online Reviews
On the Apple App store, the Aptito Restaurant & Retail POS app gets an average of 4.3 out of 5 ratings.
The iPhone app is intended to be used with the iPad POS. Customers have many positive things to say about the app such as that it is comprehensive, easy-to-use, and has helped their restaurant to stay organized.
There were not many other online reviews or complaints.
Total Online Reviews
Total Online Complaints
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks