AppTech Review

Rates and Fees
80/100
Truth in Advertising
90/100
Consumer Reviews
80/100
Customer Support
85/100
4

Best for

Merchants in need of payment processing services that also have in-house IT operations needs, such as support and remote access.

Specializes in

AppTech specializes in providing specialized technological services to allow companies to outsource their day-to-day IT operations. This company is also a registered ISO, offering payment processing services.

Pricing Summary

Setup Fee: N/A

Monthly Fee: N/A

Swipe Rate: Unknown

Keyed-in Rate: Unknown

Early Termination Fee : N/A

Contract Terms:

Unknown
Visit AppTech

AppTech, Corp is a company that is headquartered in Carmel, Indiana, and the company’s CEO and Executive Director is Luke D’Angelo.

Virgilio Llapitan is the company’s Chief Operating Officer and President.

AppTech has been in business since 1996, and it is a publicly listed FinTech company that offers patented software, innovative payment processing, digital banking technologies and IT services.

AppTech Overview

 

AppTech was founded in 1996 and the company is located in Carmel, Indiana. Luke D’Angelo is its CEO and Executive Director.

This company primarily offers IT services to businesses who want to outsource their daily IT operations in order to avoid staffing an internal IT department. AppTech also offers payment processing services to merchant customers, along with several other features.

AppTech is a registered ISO of Wells Fargo Bank, N.A., Concord CA.

Quick Facts

Head Quarters

2032 Corte Del Nogal Ste 120 Carlsbad, CA 92011

Year Founded

1998

CEO

Luke D’Angelo

Employees

Unknown

Merchant Provider Risk Tolerance

Low Risk Businesses

What We Like

Variety of hardware options.

Accepts most major payment types.

Transparent with pricing options.

No monthly fees.

Dedicated tech support number and email.

What We Don't Like

No information present about contract terms or fees.

Unknown setup times.

Limited number of reviews and the reviews lack any informational input.

No information about risk levels affecting rates.

Does not work with tap payments.

Industries Served

  • Online Sellers

Business Types Served

  • Mobile
  • Online

AppTech Products & Services

 

Hardware & Software

AppTech is well-known for its integrative, patented solutions for payment processing. This company has several options for hardware that are available to merchants.

Mobile to Mobile Payment System - This system was developed to move money from person to person, cell phone to cell phone and individual to business. It is believed that this system began the P2P Payments industry.
Delivering Web Content to a Mobile Device - This system allows companies to send URLs via text message. It is responsible for creating the Wireless Access Protocol (WAP) Push, and it is often used in the Apple iTunes store.

AppTech as full POS systems, countertop terminals and mobile solutions for accepting payments. The company offers Harbor Pay, which is a mobile payments card reader and mobile app.

Value Added Services

AppTech provides many value added services for its merchant customers. These are also standalone services that are available.

Gift and loyalty cards
Patents and licensing
Website design
Website hosting
Mobile app development
Enterprise SMS texting services

Supported Payment Types & Services

Merchants doing business with AppTech will be able to accept many different types of payments, including:

Payments from all four major credit card companies
Debit card payments
ACH payments
Checks and electronic checks
Gift card payments

AppTech Payment Processing

  • Cash Transactions
  • Credit Card Processing
  • Credit Card Terminals
  • Debit Card Processing
  • Mobile Commerce
  • Online Payments
  • Online Shopping Cart Integration

AppTech Billing & Invoicing

  • Mobile Payments
  • Online Payments

AppTech Advertising & Sales

 
AppTech appears to use the efforts of its own inside sales team to market its products and services. There is no indication that this company works with independent sales agents or that it partners with anyone to market its services. AppTech employs a sales manager, which indicates the presence of a sales team.

Its website appears to be fairly transparent with its pricing and even includes a calculator that allows prospective merchant customers to compare its fees with those of other payment processing companies.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

AppTech Pricing, Rates & Fees

 

AppTech states on its website that the company does not charge monthly fees for its payment processing services. The homepage lists a calculator to assist merchants with learning more about what they might expect to be charged based on their own average monthly transactions and monthly volume.

AppTech lists its rates at 1.85% +$0.10 per transaction.

Rates and pricing are subject to change, and there is no additional information available about how rates can vary based on the type of payment or merchant risk level.

Pricing at a Glance

Pricing Model

Unknown

Swiped Rate

Unknown

Keyed-in Rate

Unknown

Mobile Payment Rate

Unknown

Virtual Terminal Rate

N/A

Monthly Fee

N/A

Payment Gateway Fee

N/A

Batch Fee

N/A

Early Termination Fee

N/A

PCI Compliance Fee

N/A

Equipment Lease Terms

Unknown

Address Verification Service (AVS)

Unknown

Application Fee

Unknown

Account Setup Fee

N/A

Gateway Setup Fee

Unknown

Annual Fee

N/A

Monthly Minimum

N/A

Statement Fee

Unknown

AppTech Contract & Terms

There is no information available on the AppTech website regarding contracts and terms. It is possible that the company offers separate terms for payment processing services and hardware, if a merchant requires it.

Contract Length

Unknown

Early Termination Fee

N/A

AppTech Setup & Support

 

The AppTech website is not clear about how long it might take for merchants to start accepting payments with this company as their payment processor. Those who integrate with existing POS systems may be able to begin right away - even on the same day.

Merchants in need of POS systems and hardware may take longer to get started.

AppTech has a dedicated Contact page on its website. This page includes the company address and hours of operation as well as dedicated phone numbers and email addresses for sales and support. It also provides a phone number and email for direct communication with the executive office.

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Email Support

AppTech Complaints, Ratings & Reviews

BBB Rating

AppTech is not accredited with the Better Business Bureau, although, the company has been assigned a rating of A+ on the BBB website. There are no customer complaints or reviews listed on this site for AppTech.

Other Online Reviews

There are a limited number of reviews available for AppTech elsewhere online. The company has three 5-star Google reviews, but they are only star ratings and provide no text to support them. There are several reviews from customers on the company’s website, which are all positive and include the reviewers’ names, roles and business names. Many mention excellent customer service and response times.

AppTech’s Facebook page also has an average of 4.6 stars, but very little text. There is one one-star review for the company on Facebook.

Ratings

BBB

N/A

Google

N/A

Facebook

5 out of 5 Based on the opinion of 8 people

Yelp

No Reviews

Reviews

Total Online Reviews

10+

Total Online Complaints

Unknown

Lawsuits

Unknown

AppTech Alternatives

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