Best for
Businesses of all sizes are looking for a competitive processor who will work with them to promote and grow their business.
Specializes in
Working with a variety of businesses and offering competitive rates and products to help streamline and increase efficiency in the processing department.
Pricing Summary
Setup Fee: $0
Monthly Fee: Undisclosed
Swipe Rate: 1.99% + $0.15(Debit) to 2.99% + $0.15(Credit)
Keyed-in Rate: 2.90% + $0.25
Early Termination Fee : None
Contract Terms:
The company was founded in 2000.
Alliant has regional headquarters in Leesburg, Va, Boise, ID, and Maple Valley, WA.
Charles Mann is listed as both co-founder and CEO of the company.
Founded in 2000 by former Washington Redskins players Art Monk and Charles Mann, Alliant has set its sights on being on the cutting edge of customer care. They have a wide variety of products and services they offer their clients.
Their stated company vision they will serve their clients with the utmost integrity, work to gain … clients’ trust, and exceed any expectations on performance.
Based on the low number of customer complaints in the past twenty years, it would appear they have taken this company's vision to heart. It helps that the founders came from outside the business industry to offer a new perspective and they have remained at the helm of their ship.
Head Quarters
Leesburg, Virginia
Year Founded
2000
CEO
Art Monk and Charles Monk - Founders
Employees
20
Merchant Provider Risk Tolerance
Hardware and Software
Alliant does not specify what brands of on-site terminals and registers they offer. They do state that they offer a service appropriate for each business. This fits with their company vision.
They also offer both mobile payment hardware and a payment gateway for eCommerce merchants.
Once again, there is no specific mention of what type of products they offer in these areas, other than to state that they are cutting edge and specifically selected to optimize performance for individual business types.
Value-Added Services
Gift Cards - Alliant offers help setting up gift cards to help with customer retention and customer base expansion
Loyalty Cards - Helps develop brand loyalty by offering special rates and deals for customers who utilize the loyalty cards.
ATM Services - Allows customers to access cash from debit and credit cards for use in merchant stores.
Business Loans - Cash advances are borrowed against future credit card transactions and are paid back not on a set monthly amount, but on a scale directly relating to the amount of business funneled through the processor. This money can be used to help grow the business and increase revenue.
Supported Payment Types and Services
It appears that Alliant accepts most payment types. The only payment type not mentioned was contactless pay. This may be available selectively based on the terminal type.
The types the website states as accepted are:
Visa
Mastercard
Discover
American Express
Debit
Electronic Check
Check Guarantee
Gift Card
Pay at Pump
ACH Services
Satellite Connectivity
Discloses All Important Terms
No
Public Pricing Available
No
While there is no direct information as to what a merchant’s options might be in the pricing department, there is evidence that Alliant is a merchant account reseller who works with Chase Merchant Services as a processor.
If this is accurate, merchants working with Alliant will have several pricing options that are most likely variable and based on business type, business volume, and risk level.
Also, if this is the case, there are fees involved with working with Chase Merchant Services. Early termination fees and PCI compliance fees are generally not among those used by this company.
Pricing Model
Flat Rate
Swiped Rate
1.99% + $0.15(Debit) to 2.99% + $0.15(Credit)
Keyed-in Rate
2.90% + $0.25
Mobile Payment Rate
Virtual Terminal Rate
1.00% - 4.99%
Monthly Fee
Undisclosed
Payment Gateway Fee
Undisclosed
Batch Fee
Undisclosed
Early Termination Fee
None
PCI Compliance Fee
None
Equipment Lease Terms
24 Month (locked)
Address Verification Service (AVS)
Application Fee
Account Setup Fee
$0
Gateway Setup Fee
Annual Fee
Monthly Minimum
Undisclosed
Statement Fee
Undisclosed
Also, based on knowledge of Chase Merchant Services, month-to-month contracts appear to be the norm. As in all contracts, there is a fair amount of negotiating that a merchant can utilize to get the best terms possible.
There are often terms based on the equipment. Whether the equipment is purchased or leased can affect the contract. Also, taking advantage of free equipment can alter the terms.
There is no evidence that Alliant requires long-term contracts and the evidence of no early termination fees supports this.
Contract Length
Month-to-month
Early Termination Fee
None
It appears setup times vary depending on the services a merchant engages.
24/7 customer support. There are phone, email, and form options on the company website. However, based on the low complaint total, there may be more comprehensive options once a merchant is plugged into the company.
BBB Rating
A+
Alliant has two separate profiles on the Better Business Bureau website. It appears that two of their offices are listed separately. Neither of them is accredited but appears to be in good standing.
Neither profile has any official complaints or comments on the website.
Other Online Reviews
There are only three available reviews found online. This is a very low total for a company that has been in business for over twenty years. It lends itself to the company taking good care of their clients.
The complaints look to reference unexpected fees. Oftentimes, these are simply overlooked when a merchant signs a new contract.
BBB
A+ but is not BBB Accredited. (0 Reviews; 0 Complaints)
5 Stars / 1 Reviews
No Recommendations Yet
Yelp
No Reviews
Total Online Reviews
10+
Total Online Complaints
Lawsuits
None
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