Best for
Standard-risk companies that also do business in China
Specializes in
Payment processing, credit card terminals, mobile POS, desktop POS, Online payment solutions
Pricing Summary
Setup Fee: $0
Monthly Fee: Undisclosed
Swipe Rate: Interchange + 0.09% + 5¢ PI
Keyed-in Rate: Interchange + 0.09% + 5¢ PI
Early Termination Fee : $295 - $1,500+
Contract Terms:
Alliance Bankcard Services is a merchant account provider that serves merchants operating in both the United States and China. The company offers a solid number of payment processing solutions, including POS systems, terminals, and mobile POS systems.
Alliance Bankcard Services is based out of California and led by CEO William Sze. The company stands out from other merchant account providers through its dual focus on merchants in China and the United States. This makes Alliance an especially good option for merchants that do business in both countries.
The company serves merchants from a variety of industries, including:
Alliance Bankcard Services doesn’t disclose much information about its pricing and fees. But we do know that the company favors a three-year contract with an early termination fee. The company currently has a B- rating with the Better Business Bureau and has a relatively low number of negative online reviews.
Head Quarters
City of Industry, California
Year Founded
2002
CEO
William Sze
Employees
30
Merchant Provider Risk Tolerance
Best for merchants who do business in China and the United States.
No setup fee.
Uses an inside sales team.
Domestic telephone support provided during business hours.
Offshore technical support is offered after hours.
Early termination fee as high as $1,500 dollars per terminal.
Information on fees, prices and contractual terms is limited.
Has a 48 month locked equipment lease term..
Prefers merchants sign a three year contract.
Merchants will be charged based on their unique profile
Payment Processing
Alliance’s payment processing services are pretty solid. The company makes it easy to accept all major types of payments from customers, including EMV chip cards and even China Union Pay.
Alliance Bankcard Services will also process your customers’ online payments. The company allows merchants to accept various card and ACH payments online. The tool includes solid security add-ons to keep your customers’ data safe.
POS Systems
Alliance Bankcard Services also provides POS systems, which it calls “next-generation” and “smart.” The systems do have a number of nice features that stand out. For example, Alliance’s POS systems can help to speed up your ordering and check-out processes.
The system is also fully integrated. You can use it as a credit card machine, cash drawer, and kitchen printer, among other things. Additionally, the company has a version of its POS software available for handheld devices. So you can use the same Alliance POS system for both mobile and non-mobile transactions.
CRM & Gift Card
You can also set up customer reward and membership programs through Alliance Bankcard Services. The company provides the tools merchants need to create customer profiles and track customer needs. The company will also let you accept gift cards, which can be another way to solidify your relationship with a customer.
Discloses All Important Terms
Yes
Public Pricing Available
Yes
On its website, Alliance Bankcard Services lists its payment processing rate as Interchange + 0.09% + 5c Pl. However, it’s not clear exactly which types of payments this rate applies to or if all merchants qualify for it. Therefore, it’s best to take that rate with a grain of salt.
There’s unfortunately not much information available online about Alliance Bankcard Services’ pricing and fees. It appears as though the company may change what it charges a merchant based on the merchant’s unique profile.
Pricing Model
Interchange Plus
Swiped Rate
Interchange + 0.09% + 5¢ PI
Keyed-in Rate
Interchange + 0.09% + 5¢ PI
Mobile Payment Rate
Virtual Terminal Rate
Interchange + 0.09% + 5¢ PI
Monthly Fee
Undisclosed
Payment Gateway Fee
Undisclosed
Batch Fee
Undisclosed
Early Termination Fee
$295 - $1,500+
PCI Compliance Fee
Undisclosed
Equipment Lease Terms
48 Month (locked)
Address Verification Service (AVS)
Application Fee
Account Setup Fee
$0
Gateway Setup Fee
Annual Fee
Monthly Minimum
Undisclosed
Statement Fee
One of the few things that we do know about Alliance’s contracts is that the company prefers to get merchants signed up for a three-year agreement. These contracts can include either interchange-plus or tiered pricing. They also typically include a monthly minimum fee and an early termination fee.
Some merchants have reported that Alliance’s early termination fee can be as high as $1,500 per terminal. That’s really high, even for an industry that’s known for some exuberant early termination charges. Because of that fee, it’s essential to make sure that you’re going to be with Alliance for the length of your deal before signing one.
Contract Length
No Contract Required3 Years
Early Termination Fee
$295 - $1,500+
Alliance Bankcard Services has a B- rating with the Better Business Bureau. The BBB has not accredited Alliance as of the time of writing. There are some negative online reviews about Alliance Bankcard Services. These talk about undisclosed fees and misleading quotes, among other complaints.
BBB
B- and is not BBB Accredited. (0 Review; 1 Complaint)
3.1 Stars / 19 Reviews
5 Stars. Based on the opinion of 14 people
Yelp
None
Total Online Reviews
50+
Total Online Complaints
10+
Lawsuits
None
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks