AB POS Solutions Review

Rates and Fees
85/100
Truth in Advertising
95/100
Consumer Reviews
90/100
Customer Support
80/100
4.5

Best for

Businesses nationwide want to maximize their revenue with a state-of-the-art payment solution.

Specializes in

Employers in the restaurant industry from those operating food trucks, restaurants, bars, and nightclubs who want a safe, secure, point of sale (POS) experience with every purchase. AB POS Solutions also helps customers with their menus, managing their tables to increase revenue, providing nutrition options, and the overall restaurant management.

Pricing Summary

Setup Fee: Undisclosed

Monthly Fee: $29.99

Swipe Rate: Interchange + 0.50% + $0.08

Keyed-in Rate: Interchange + 0.50% + $0.08

Early Termination Fee : $500+

Contract Terms:

3 Years
Visit AB POS Solutions

The company is located in Upper Marlboro, Mayland.

It lists its president as Abner Gonzales.

AB POS Solutions was founded in 2012.

AB POS Solutions Overview

 

Since the company's humble beginnings in 2012, AB POS Solutions has grown into a powerhouse in merchant services, software development, and payment services. It provides merchants in the food industry a path to reduce costs, increase revenue, and increase productivity.

The software they have developed and continue to develop helps the restaurant industry in all aspects of their business now and in the future.

AB POS Solutions prides themselves on their professional approach to business. This professionalism translates directly into a low complaint total across the ten years of their existence.

According to the Better Business Bureau, they only have one official complaint in the past three years.

Quick Facts

Head Quarters

Upper Marlboro, Maryland

Year Founded

2012

CEO

Abner Gonzalez - President

Employees

50

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Automotive
  • Beauty & Wellness
  • Clothing & Apparel
  • Convenience Store
  • Contractors
  • Electronics
  • Food & Beverage
  • Gas Station
  • Healthcare
  • Hunting & Outdoor Equipment
  • Medical
  • Moving Companies
  • Personal Service
  • Professional Services
  • Online Sellers
  • Restaurant / Bar
  • Retailers
  • SAAS
  • Telemedicine
  • Thrift Store
  • Wholesalers

Business Types Served

  • B2B
  • Ecommerce
  • Enterprise Merchant Accounts
  • Mobile
  • Mom & Pop
  • MOTO
  • Online
  • Retail / Card Present
  • Small Business
  • Wholesale

AB POS Solutions Products & Services

 

Hardware and Software

AB POS Solutions focuses on providing merchants in the food industry with top-of-the-line equipment and payment options.

They work exclusively with Dessert POS systems. They offer a wide range of options from fully integrated registers to handheld terminals.

In addition, they offer a full range of support equipment, including printers, consoles, cash drawers, and scanners.

They also offer a selection of software that can be catered to specific food industries. AB POS Solutions created AB Go, a digital tool to provide virtual menus, tableside ordering, and offer streamlining analytics behind the scenes.

Value-Added Services

The only value service offered on the company website is loyalty/gift cards. These can be used to help build brand awareness and a customer base.

Supported Payment Types and Services

Visa
Mastercard
American Express
Diners Club
Discover
Android
Apple Pay
Google Pay
JCB

AB POS Solutions Payment Processing

  • ACH Check Transactions
  • Cash Transactions
  • Chargeback & Fraud Prevention
  • Check Guarantee
  • Contactless NFC
  • Credit Card Processing
  • Credit Card Terminals
  • Debit Card Processing
  • EBT Acceptance
  • eCheck & ACH Processing
  • EMV Processing
  • Gift & Loyalty Program
  • Merchant Cash Advance
  • Mobile Card Reader
  • Mobile Payments App
  • Online Payments
  • Online Shopping Cart Integration
  • Payment Gateway
  • POS Equipment
  • Receipt Printing
  • Recurring Billing
  • Shopping Cart Integration
  • Signature Capture
  • Virtual Terminal

AB POS Solutions Billing & Invoicing

  • Contingency Billing
  • Dunning Management
  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

AB POS Solutions Advertising & Sales

 
AB POS Solutions employs a combination of independent contractors and in-house sales agents. They state that they are merchant account resellers. Since they are primarily a specialized equipment provider, this makes sense. They do not hold merchant accounts in-house but instead focus on their company goals.

There are no complaints about sales tactics to indicate unethical or untrue sales tactics.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

AB POS Solutions Pricing, Rates & Fees

 

No fees are disclosed on the company website.

This may be because they offer different prices for their equipment based on company needs and potential lease agreements. For instance, if a restaurant wants to lease twenty hand-held terminals, AB POS Solutions may offer them a lower price than a food truck that wants to buy a single terminal.

There are references to tiered and interchange-plus rates in customer reviews, but these most likely refer to pricing offered by the company to which the merchant account is sold.

There are annual fees and monthly fees referenced in customer reviews. There are no clear indications of what those fees amount to, but it is evident that it is something a merchant needs to be aware of in their contract negotiations.

Pricing at a Glance

Pricing Model

Interchange Plus

Swiped Rate

Interchange + 0.50% + $0.08

Keyed-in Rate

Interchange + 0.50% + $0.08

Mobile Payment Rate

Virtual Terminal Rate

Interchange + 0.50% + $0.08

Monthly Fee

$29.99

Payment Gateway Fee

Undisclosed

Batch Fee

Undisclosed

Early Termination Fee

$500+

PCI Compliance Fee

Undisclosed

Equipment Lease Terms

Undisclosed

Address Verification Service (AVS)

Application Fee

Account Setup Fee

Undisclosed

Gateway Setup Fee

Annual Fee

$89.99

Monthly Minimum

Undisclosed

Statement Fee

Undisclosed

AB POS Solutions Contract & Terms

On the company website, it is stated that contracts start at three years with a two-year automatic renewal. This refers to the equipment and software leases and not an actual merchant account. That contract is sold to a separate company.

AB POS Solutions holds the lease on the equipment or use of their software and does have a $500 early termination fee. However, that information is clearly stated in the contract agreement.

It is unclear if the hardware is available for purchase or only for lease.

Contract Length

3 Years

Early Termination Fee

$500+

AB POS Solutions Setup & Support

 

With a wide range of options for merchants, the setup time is just as varied. Hardware takes days or weeks to be delivered, while software can be downloaded and installed in a matter of minutes.

At this time, it appears the only support options are a phone number and a form message. However, there is a customer login section that may offer more tech support than is visible from the outside.

Setup Highlights

  • Documentation / Knowledge Base
  • Live Online (1-on-1)

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Offshore Tech Support (After Hours)

AB POS Solutions Complaints, Ratings & Reviews

BBB Rating

A+

There is one Better Business Bureau review and a single complaint for the past three years. It appears that the company addressed the complaint, but the customer failed to follow up.

The complaint is related to rates and fees. With AB POS Solutions being a reseller of merchant accounts this could have more to do with rates being passed down from the company that holds the actual account. As the matter was addressed privately, it is unclear on the specifics of the rates and fees.

AB POS Solutions has a 5/5 star rating.

Other Online Reviews

There are no further negative reviews to be found online. Likewise, there are no positive reviews.

Ratings

BBB

A+ but is not BBB Accredited. (0 Review; 1 Complaint)

Google

No Reviews

Facebook

No Reviews

Yelp

N/A

Reviews

Total Online Reviews

10+

Total Online Complaints

<10

Lawsuits

None

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