Best for
Small to medium size businesses operating brick and mortar and eCommerce stores.
Specializes in
Ensight Merchant Services specializes in retail, restaurant, gas stations, MOTO, eCommerce, and businesses with wireless needs.
Pricing Summary
Setup Fee: $0
Monthly Fee: Undisclosed
Swipe Rate: 2.69% + $0.19
Keyed-in Rate: 3.69% + $0.19
Early Termination Fee : None
Contract Terms:
Ensight Merchant Services is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA. They specialize in payment processing solutions for small to midsize businesses. They sell hardware from a variety of vendors directly to the customer including countertop retail management systems, mobile readers, and freestanding terminals They offer multiple value-added services like gift card programs, QuickBooks integration, and 24-hour live support.
Ensight Merchant Services was founded in 2007 and is headquartered at 494 N Route 17, Ste 2B, Paramus, NJ 07652. They are an ISO of Wells Fargo Bank, N.A., Concord, CA. The President is listed as Mr. Brian Fuchs. Ensight Merchant Services specializes in small to medium-size businesses in retail, restaurant, MOTO, gas stations, and eCommerce. They have an A+ rating with the Better Business Bureau.
Head Quarters
Paramus, New Jersey
Year Founded
2007
CEO
Brian Fuchs - President
Employees
20
Merchant Provider Risk Tolerance
Hardware and Software
Ensight Merchant Services offers hardware from multiple manufacturers including Clover, Verifone, FD, and Dejavoo. All prices are listed on their website.
They offer solutions to fit many needs including wireless readers, all-inclusive countertop retail systems, and credit card terminals.
The Clover retail management systems come with access to the full suite of Clover applications.
For virtual payment gateways, Ensight Merchant Services partners with Authorize.Net and First Data Global Gateway, both industry leaders.
No matter which processing solution you choose, EMS provides Online Account Reporting solutions that help merchants track transactions, deposits, chargebacks, and statements.
Value-Added Services
Ensight Merchant Solutions promotes several value-added services on their website. They offer 24/7 live support with a toll-free number as well as a chat option.
EMS offers a gift card program with professionally designed, customizable cards.
They offer Commerce Sync to seamlessly integrate your transactions with QuickBooks.
Free, no-obligation cost comparison for processing costs is promoted on the website.
The online Client Line portal allows businesses to monitor account activity in real-time and analyzes transaction data.
A free EMV-capable terminal with a value of $400 is promoted as an added value.
They also offer merchants the opportunity to become an ISO themselves.
The Ensight Merchant Services website hosts a library of resources for merchants to learn about payment processing.
Supported Payment Types and Services
Ensight Merchant Solutions processes all major credit and debit cards. They also mention the ability to accept fuel-specific cards like Voyager, Wright Express, Fleet One, and the Fuelman Card.
Apple Pay is mentioned on their website as an accepted method of payment.
To process checks, they partner with TeleCheck to offer streamlined check processing that is backed by fraud protection.
Discloses All Important Terms
No
Public Pricing Available
Yes
While there is not a lot of rate information publicly available, being a registered ISO of Wells Fargo Bank, N.A., Concord, CA it is likely Ensight Merchant Services extends Fiserv contracts and pricing.
The only rates disclosed on the website are a wholesale rate of .35%. Ensight Merchant Services claims there are no cancellation fees.
Pricing Model
Tiered Pricing
Swiped Rate
2.69% + $0.19
Keyed-in Rate
3.69% + $0.19
Mobile Payment Rate
Virtual Terminal Rate
1.00% - 4.99%
Monthly Fee
Undisclosed
Payment Gateway Fee
Undisclosed
Batch Fee
Undisclosed
Early Termination Fee
None
PCI Compliance Fee
$19.95 Per Month
Equipment Lease Terms
48 Month (locked)
Address Verification Service (AVS)
Application Fee
Account Setup Fee
$0
Gateway Setup Fee
Annual Fee
Monthly Minimum
Undisclosed
Statement Fee
Undisclosed
There is no available information regarding contracts and terms. It could be reasonably assumed that being an ISO of Wells Fargo Bank, N.A, Concord, CA, they may use Fiserv contracts.
Contract Length
3 Years
Early Termination Fee
None
Ensight Merchant Services claims that they can approve an account within 24 hours
in most cases. They offer product training during the initial setup.
They also offer 24/7 technical and customer support. There is a dedicated support phone number, a chat feature on the website, and a contact email.
BBB Rating
There are no reviews and no complaints against Ensight Merchant Services on the
BBB website. They are not accredited by the BBB but were formerly accredited in 2018. They currently have an A+ rating.
Other Online Reviews
There are a few negative reviews online referencing difficulty reaching the customer service department. There is also a review referencing difficulty closing an account with excess fees being debited beyond the requested closure time.
There is a positive review found that references the professionalism and knowledge of the company.
Ensight Merchant Services has a 5-star rating with Google and 8 reviews. The reviews reference cost savings and excellent customer service. The most recent review was two years ago.
BBB
A+ but is not BBB Accredited. (2 Reviews; 0 Complaints)
5 Stars / 8 Reviews
3 Stars. Based on the opinion of 4 people
Yelp
N/A
Total Online Reviews
20+
Total Online Complaints
Lawsuits
None
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks