Volt Payments Review

Rates and Fees
40/100
Truth in Advertising
50/100
Consumer Reviews
50/100
Customer Support
45/100
2

Best for

Merchants primarily located in the United States, Europe and Canada that are searching for payment gateway services with quick integration.

Specializes in

Volt Payments specializes in providing the latest in technological advances in payment processing services. The company operates under an intelligent network that routes payments through secure connections.

Pricing Summary

Setup Fee: N/A

Monthly Fee: Variable

Swipe Rate: 1.00% - 4.99%

Keyed-in Rate: 1.00% - 4.99%

Early Termination Fee : $395

Contract Terms:

Unknown
Visit Volt Payments

Volt Payments is a merchant account provider that was founded in 2013.

The company is a subsidiary of The Federated Group, which is a network of paying processors, including National Debit Card Network, Federated Payments, US Bankcard Center and MSI Canada, as well as others.

Volt Payments has two addresses on file for the company headquarters; one in Melville, New York and one in Ontario, Canada.

Volt Payments Overview

 

Volt Payments is a registered ISO and MSP of Deutsche Bank AG, New York. The company shares its headquarters with Federated Payments, which is located in Melville, New York. There is also another address for Volt Payments in Ontario, Canada on file.

Some third-party resources online list Jon Levitt as the CEO of Volt Payments. The company was founded in 2013, and there appears to be some speculation about whether or not Volt Payments is still in business. The company’s website is online and it appears it is attempting to bring in new business.

Greg Slote is listed as the author of several blog posts on the company website, and this man is listed as the VP of marketing and corporate communication at Federated Payments. It is possible that these two companies are sharing staff.

Quick Facts

Head Quarters

New York, NY

Year Founded

2013

CEO

Jon Levitt

Employees

201-500

Merchant Provider Risk Tolerance

Low Risk Businesses

What We Like

Support for reporting and cash management.

Accepts all major payment forms.

Quick setup time.

Ticket tech support to avoid sitting around and waiting on hold.

Good integration support for merchant websites.

What We Don't Like

Questionable marketing, including reported early termination scams.

High number of complaints.

Lack of information on much of their business, including pricing and fees.

High early termination fees.

Uncertain as to whether the business is still functional.

Industries Served

  • Online Sellers

Business Types Served

  • Mobile
  • Online

Volt Payments Products & Services

 

Hardware & Software

Volt Payments does not offer POS systems or any other type of hardware for its merchant customers. Instead, it provides payment gateway services, which are available for self-boarding by a merchant’s developers. The company website has a page that is dedicated to integration, and all of the necessary API docs are readily available.

Volt Payments offers omnichannel checkout and the company advertises a fast backend experience that is data-driven and optimized.

Value Added Services

While Volt Payments does not offer some of the value added services that other merchant account providers do, the company does provide resources for extensive reporting and cash management.

Merchants who choose Volt Payments will have access to tools for reconciliation management and reporting. Instant notifications will inform them of deposits, chargebacks and provide additional insights as well. The company also has tools to assist with reconciliation, which has been specifically designed for merchants with high velocity corporate cash cycles.

Supported Payment Types & Services

The Volt Payments website is not completely clear about the types of payments their payment gateway supports. However, because the company uses the term omnichannel on its website, it stands to reason that it should support:

Payments from all four major credit cards
Debit card payments
ACH payments
Electronic check payments
Payments from mobile wallets like Google Pay and Apple Pay

Volt Payments Payment Processing

  • Credit Card Processing
  • Credit Card Terminals
  • Debit Card Processing
  • Mobile Commerce
  • Mobile Payments App
  • Online Payments
  • Online Shopping Cart Integration
  • Payment Gateway

Volt Payments Billing & Invoicing

  • Mobile Payments
  • Online Payments

Volt Payments Advertising & Sales

 
Volt Payments employs a combination of independently contracted sales associates as well as telephone appointment setters in order to market its services. While they do not advertise deceptive rates on their website, the company has been reported to utilize other underhanded schemes as a part of its marketing techniques.

One sales associate has stated that Volt Payments will close merchant accounts and charge them the early termination fee that is stated in their contract. Once that is done, the company will then contact the merchant using a different business name in order to attempt to onboard them again.

This company also reports sending out emails to former sales associates to attempt to get them to sell their products while using new business names to do so.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

Yes

Volt Payments Pricing, Rates & Fees

 

There is very little information online that discusses Volt Payment’s pricing and fees. The company does not disclose its payment gateway fee, and its swiped rate, keyed-in rate and virtual terminal rate lies somewhere between 1% and 4.99%.

There is a monthly statement fee of $5.95 and Volt Payment’s PCI Compliance fee could range between $80-$200 per month.

Pricing at a Glance

Pricing Model

Unknown

Swiped Rate

1.00% - 4.99%

Keyed-in Rate

1.00% - 4.99%

Mobile Payment Rate

1.00% - 4.99%

Virtual Terminal Rate

1.00% - 4.99%

Monthly Fee

Variable

Payment Gateway Fee

Undisclosed

Batch Fee

Unknown

Early Termination Fee

$395

PCI Compliance Fee

$395

Equipment Lease Terms

$80-$200

Address Verification Service (AVS)

N/A

Application Fee

N/A

Account Setup Fee

N/A

Gateway Setup Fee

N/A

Annual Fee

variable

Monthly Minimum

variable

Statement Fee

N/A

Volt Payments Contract & Terms

While Volt Payments does not disclose information about its contract on its website, research shows that contracts may be for three to five years with automatic renewal for a one-year term. The early termination fee is $395.

Contract Length

Unknown

Early Termination Fee

$395

Volt Payments Setup & Support

 

Because Volt Payments offers virtual gateways, merchants can be up and running with this company’s services very quickly. The company has a dedicated page for developers on its website for self-boarding.

Developers will find a support channel on the Volt Payments website that will allow them to submit a ticket for technical support. There is also a Contact page on the website that has email addresses for sales, support and general inquiries.

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Email Support

Volt Payments Complaints, Ratings & Reviews

BBB Rating

Volt Payments has a profile on the Better Business Bureau website, although the company is not accredited with the BBB and has no rating. The BBB lists that this business is closed.

Other Online Reviews

There are currently more than 10 negative reviews online regarding Volt Payments. Most of these reviews accuse the company of being a scam or a ripoff.

Ratings

BBB

NR and This Business is not BBB Accredited. (0 Reviews; 0 Complaints)

Google

N/A

Facebook

N/A

Yelp

N/A

Reviews

Total Online Reviews

Unknown

Total Online Complaints

Unknown

Lawsuits

No

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