Best for
Switch Commerce is an ATM processor that works with independent sales organizations (ISO). ISOs sell ATMs to businesses that want to increase revenue. Once an ATM machine is in a business, Switch Commerce handles the day-to-day ATM payment processing
Specializes in
Switch Commerce specializes in ATM payment processing for ISOs of various sizes. It provides a full suite of terminal management systems, allowing customers to monitor their ATM machines from the web and mobile phones.
Pricing Summary
Setup Fee: $0
Monthly Fee: Undisclosed
Swipe Rate: 2.99%
Keyed-in Rate: 2.99%
Early Termination Fee : Undisclosed
Contract Terms:
Switch Commerce bills itself as a cutting-edge ATM provider that offers advanced ATM management tools. Its website indicates its customers profit from its currency conversion program, automated reversals, and vault cash program.
The company began operations in 2002 as an ATM payment processor, with its headquarters in Irving, Texas, a Dallas/Fort Worth Metroplex suburb. Switch Commerce services the United States, U.S. Virgin Islands, Puerto Rico, and the Asian Pacific.
The company promotes its Dynamic Currency Conversion Program as a way to boost revenues through charges for currency exchange. Switch Commerce recommends this feature for any ATM located in airports, tourist areas, and communities with large numbers of international cardholders.
Customers can also enhance cash flow through Switch Commerce’s Vault Cash Program, which stocks the ATM on behalf of the clients, so their money can remain engaged in their core business operations.
Switch Commerce also touts its ability to automatically reverse non-dispensed approvals and provide before and after transactions for any dispute, saving clients time and aggravation.
Head Quarters
Irving, TX
Year Founded
2002
CEO
Nancy Rimmer
Employees
50
Merchant Provider Risk Tolerance
Zero setup fee.
Cloud based ATM management.
Cash vault program frees cash.
Extra profits on currency conversions available.
Provides clients with next day settlements and pays interchanges monthly.
Public pricing is not available.
Not all important terms are disclosed.
Does not offer payment processing.
ATM processing only.
Unknown if cryptocurrency is accepted.
Hardware and Software
Switch Commerce provides up-to-date terminal management systems (TMS). The company’s website notes that its machines have a 99.999% uptime. It offers remote TMS that allows clients to access the terminal in real-time, manage settlements, and generate reports. The company advertises the ease of navigating its TMS system, even for ISOs with large portfolios of ATM machines.
Clients also receive access to Switch Commerce’s mobile TMS. Alerts, such as for low funds, come directly to their mobile phones. Clients can also access all the terminal’s data, such as transaction amounts, approvals, and monthly totals.
Value-Added Services
At one point, Switch Commerce was offering complete merchant account and credit card processing solutions as an added service to its clients. This was provided through the iPayHere payment processing system, with Switch Commerce as a reseller. However, iPayHere is no longer operating, and Switch Commerce’s website does not indicate any new payment processing options.
Switch Commerce provides its clients with next-day settlements and pays interchanges monthly. The company’s sales collateral also indicates it conducts several annual security audits and maintains compliance with PCI DSS, PCI PIN, VISA PIN, Audit, and TR-PIN Security Review.
Payment Types
Switch Commerce processes payments for all major debit- and credit cards, including Visa, Mastercard, and Discover. It provides cash advances as well as account withdraws. The company handles foreign currencies but does not indicate if it processes cryptocurrencies.
Discloses All Important Terms
No
Public Pricing Available
No
Switch Commerce does not list pricing information on its website for ATM processing. It did list pricing for its payment processing services, but they have been discontinued.
Pricing Model
Flat Rate
Swiped Rate
2.99%
Keyed-in Rate
2.99%
Mobile Payment Rate
Virtual Terminal Rate
2.99%
Monthly Fee
Undisclosed
Payment Gateway Fee
Undisclosed
Batch Fee
N/A
Early Termination Fee
Undisclosed
PCI Compliance Fee
$2.00 Per Month
Equipment Lease Terms
Address Verification Service (AVS)
Application Fee
Account Setup Fee
$0
Gateway Setup Fee
Undisclosed
Annual Fee
Monthly Minimum
$25
Statement Fee
Switch Commerce does not disclose its contract terms with ISOs.
Contract Length
Unknown
Early Termination Fee
Undisclosed
Switch Commerce is non-accredited with the Better Business Bureau, and so is not rated. It has received 0 complaints in the last 36 months.
The company received 3.3/5 stars over 3 online reviews, which isn't enough data to determine a wholly positive or negative rating.
There was no negative feedback posted against the company online with any consumer websites.
BBB
NR
3.3 Stars / 3 Reviews
No Ratings yet
Yelp
No Reviews yet
Total Online Reviews
30+
Total Online Complaints
Lawsuits
None
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks