Stellar Payment Systems Review

Rates and Fees
85/100
Truth in Advertising
80/100
Consumer Reviews
90/100
Customer Support
85/100
4

Best for

Merchants in need of payment processing services who have businesses in the retail, e-commerce, restaurant, and hospitality spaces, or who need B2B payment processing.

Specializes in

Stellar Payment Systems specializes in providing multiple ways for its merchant customers to accept payments, including mobile and wireless solutions, POS systems, and virtual gateways. This company primarily focuses on retail, e-commerce, restaurant, hospitality, and B2B payment processing.

Pricing Summary

Setup Fee: N/A

Monthly Fee: N/A

Swipe Rate: 1.59% + $0.25

Keyed-in Rate: 2.35% + $0.25

Early Termination Fee : $495

Contract Terms:

Unknown
Visit Stellar Payment Systems

Stellar Payment Systems is a merchant account provider that has been in business since 2004.

This company is headquartered in Miami, Florida and it is a reseller for First Data, now called Fiserv.

Patricia Jurado is the business managerl for Stellar Payment Systems, and the company is a registered ISO/MSP of Wells Fargo Bank, N.A., Concord, CA and Fifth Third Bank, National Association.

Stellar Payment Systems Overview

 

Stellar Payment Systems is located in Miami, Florida and Patricia Jurado is listed as the company’s business manager. This company was founded in 2004 and it is a registered ISO/MSP of Wells Fargo Bank, N.A., Concord, CA and Fifth Third Bank, National Association.

Stellar Payment Systems is a reseller of First Data (Fiserv) products and merchant services. This company also advertises partnerships with other POS system providers, including Poynt and Clover.

This company works with many different types of merchant customers, including retail merchants, e-commerce merchants, restaurant merchants, hospitality merchants, and merchant customers who must process B2B payments.

Quick Facts

Head Quarters

845 NE 79th St. Miami, FL 33138

Year Founded

2004

CEO

Unknown

Employees

Unknown

Merchant Provider Risk Tolerance

Low Risk Businesses

What We Like

Offers multiple forms of payment processing to suit each merchant.

Variety in the types of merchants they work with.

Good variety in value-added services provided.

Accepts all major payment types.

Upfront with rates.

What We Don't Like

$495 early termination fee.

Independent sales agents are used despite negative reviews regarding sales tactics.

Variable contract length makes it hard to budget.

Equipment is leased with varied lease terms and lengths.

Long set up time frame.

Industries Served

  • Online Sellers

Business Types Served

  • Ecommerce
  • Mobile
  • Online

Stellar Payment Systems Products & Services

 

Hardware & Software

Stellar Payment Systems offers Clover and Poynt POS systems and credit card terminals. There are several options available for merchant customers, including full POS systems, cash drawers, pin pads, and accessories, such as POS scales, mobile card readers, and EMV readers.

Stellar Payment Systems can assist merchants with moving their stores online as well. The company offers an online payment gateway that can be integrated with Shopify and other shopping cart platforms. Clover online is another option available to e-commerce merchants.

This company can also work with some high-risk merchants in need of payment processing services.

Value Added Services

Stellar Payment Systems has many additional services to add value to their merchant customers’ businesses. They include:

A gift card program
A loyalty card program
Loans and business financing
Payment financing
Next-day funding for all card types

Supported Payment Types & Services

Stellar Payment Systems boasts about the ability to accept all forms of payment on its website. The ones that are specifically mentioned are:

Payments made with all four major credit cards, although American Express payments may require a separate approval.
Debit card payments.
ACH payments.
Checks and electronic checks.
Mobile wallet payments (Apple Pay, Samsung Pay, and Google Pay)
EMV payments
MOTO payments

Stellar Payment Systems Payment Processing

  • Credit Card Processing
  • Mobile Commerce
  • Online Payments
  • Online Shopping Cart Integration

Stellar Payment Systems Billing & Invoicing

  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Payment Processing

Stellar Payment Systems Advertising & Sales

 
Stellar Payment Systems utilizes partnerships with independent sales agents and ISOs for at least a portion of its company sales. However, the company website does have an employment page, and this page indicates that the company is hiring for inside sales reps.

This company has a Referrals page on its website as well as a page for financial institution partnerships. It appears that it uses a sales approach that includes all of the above for marketing and sales.

There have been some complaints about Stellar Payment Systems’ sales agents not fully disclosing fee schedules and contract terms online.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

Unknown

Stellar Payment Systems Pricing, Rates & Fees

 

Stellar Payment Systems offers tiered pricing, and the company has several plans for merchant customers to choose from.

Flat rate - 2.69% + $0.25
Business Plan - 1.59% + $0.25 (swiped rate), 2.35% + $0.25 (keyed-in rate)
Business Plan monthly fee - $69.95
Enterprise Plan - Interchange + $0.39
Enterprise Plan monthly fee - $129
Virtual terminal rate - 1% - 4.99%
PCI Compliance fee - $19.95 per month

Stellar Payment Systems also offers a Cash Discount Program that passes all transaction fees on to customers paying with credit cards.

Pricing at a Glance

Pricing Model

Unknown

Swiped Rate

1.59% + $0.25

Keyed-in Rate

2.35% + $0.25

Mobile Payment Rate

N/A

Virtual Terminal Rate

1.00% - 4.99%

Monthly Fee

N/A

Payment Gateway Fee

Undisclosed

Batch Fee

N/A

Early Termination Fee

$495

PCI Compliance Fee

$19.95 Per Month

Equipment Lease Terms

48 Month (locked)

Address Verification Service (AVS)

Unknown

Application Fee

N/A

Account Setup Fee

N/A

Gateway Setup Fee

N/A

Annual Fee

N/A

Monthly Minimum

N/A

Statement Fee

N/A

Stellar Payment Systems Contract & Terms

Each plan comes with its own contract, although the terms are variable based on the merchant’s choice of plan, business size, years in business, risk level, and payment processing history.

The company does require a $495 early termination fee for canceling before the contract is up. Also, merchants should be aware that equipment leases for POS systems and terminals often require a separate contract that could have very different terms.

Contract Length

Unknown

Early Termination Fee

$495

Stellar Payment Systems Setup & Support

 

Stellar Payment Systems does not give any indication of how long it might take to get set up with payment processing services. The website does mention that some merchants may be able to begin accepting payments on the same day they apply for an account. This is most likely for those who need payment gateway services.

For merchants in need of POS systems, it may take up to 14 days to receive them and begin accepting payments.

This company has a Contact page on its website that has a contact form, email address, and phone number. It offers 24/7 customer support.

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Email Support

Stellar Payment Systems Complaints, Ratings & Reviews

BBB Rating

Stellar Payment Systems is not accredited with the Better Business Bureau. It also does not have a rating and there have been no complaints filed.

Other Online Reviews

Stellar Payment Systems has some online complaints that mention poor customer service and expensive contract terms.


Ratings

BBB

NR and This Business is not BBB Accredited. (0 Reviews; 0 Complaints)

Google

N/A

Facebook

No Reviews

Yelp

N/A

Reviews

Total Online Reviews

Unknown

Total Online Complaints

10+

Lawsuits

Unknown

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