Priority Payment Systems Review

Rates and Fees
60/100
Truth in Advertising
70/100
Consumer Reviews
20/100
Customer Support
70/100
3.5

Best for

Small businesses (≈ 20 employees) like retail shops and restaurants according to the official website

Specializes in

Priority Payment Systems focuses on processing debit and credit card transactions. It provides an array of EMV-compliant terminals and contactless payment options like Apple Pay and Android Pay. The firm also offers mobile card readers for on-the-go transactions as well.

Pricing Summary

Setup Fee: Undisclosed

Monthly Fee: $19.95

Swipe Rate: 1.00% - 4.99%

Keyed-in Rate: 1.00% - 4.99%

Early Termination Fee : $195 - $600+

Contract Terms:

3 Years
Visit Priority Payment Systems

Priority Payment Systems is an ISO of Citizens Bank, N.A., Providence, RI, Wells Fargo Bank N.A., Concord, CA, Axiom Bank, N.A., Maitland, FL, Synovus Bank, Columbus, GA, and PB&T Bank, Pueblo, CO. 

Priority Payment Systems Overview

 

As per the official website, Priority Payment Systems caters to more than 200,000 merchants and handles $55 billion worth of annual transactions. Its team of 580 employees is responsible for 515 million transactions every year.


The firm primarily offers the MXTM Merchant Suite, custom industry solutions, countertop terminals, and POS solutions.

Quick Facts

Head Quarters

Alpharetta, GA

Year Founded

2005

CEO

John Priore

Employees

500

Merchant Provider Risk Tolerance

What We Like

Integrated payment processing solution

Handles high-volume transactions

Custom industry solutions

What We Don't Like

Many complaints

Low resolution of complaints

Poor customer ratings

Industries Served

  • Accounting & Tax Prep
  • Cigars & Tobacco
  • Clothing & Apparel
  • Convenience Store
  • Electronics
  • Gaming
  • Gas Station
  • Hunting & Outdoor Equipment
  • Moving Companies
  • Personal Service
  • Property Management
  • Restaurant / Bar
  • Thrift Store

Business Types Served

  • Ecommerce
  • High Volume
  • Information
  • Low Risk
  • Mobile
  • MOTO
  • Online
  • Retail / Card Present
  • Small Business

Priority Payment Systems Products & Services

 

Priority Payments Systems offers the following services on its website:

MXTM Merchant Suite: The firm's primary offering, MXTM Merchant Suite, is an integrated payment processing system that allows users to handle all electronic payments from one platform. It is customizable to individual needs and includes recurring billing, invoicing, and business analytics. The system also has an iPhone mobile app and an iPad POS system.

Countertop POS Solutions: Priority Payments Systems offers a wide range of countertop terminals and POS solutions for restaurants, retail, and service business. It provides top-notch hardware from Poynt, Ingenico, Clover, and PAX Technologies. Additionally, every solution integrates with the MXTM Merchant Suite mentioned above to enhance sales and profit.

ControlScan: It's a Marketplace App that provides firm owners and enterprises with the leading tools and support necessary to analyze, remediate, and authenticate PCI compliance at a reasonable rate. ControlScan features include direct access & consultations, unlimited support, comprehensive PCI compliance tools, etc.

Priority Payment Systems Payment Processing

  • Check Guarantee
  • Check Services
  • Credit Card Processing
  • Debit Card Processing
  • EMV Processing
  • Gift & Loyalty Program
  • Mobile Payments App
  • POS Equipment
  • Virtual Terminal

Priority Payment Systems Billing & Invoicing

  • Customizable Invoices
  • Mobile Payments
  • Online Payments
  • Payment Processing

Priority Payment Systems Advertising & Sales

 
Priority Payment Systems uses independent sales agents and ISO partnerships to promote its services as per its website.

The firm has 2 advertising/sales complaints on its BBB profile highlighting malpractices by sales agents.

 

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

Priority Payment Systems Pricing, Rates & Fees

 

Priority Payment Systems enforces a $129.99 annual fee, a $25monthly fee, and an undisclosed PCI-compliance fee according to online reviews.


Moreover, the company also provides a payment gateway and virtual terminal via Payeezy. The Basic Plan has a rate of 2.90% + $0.30, whereas the Pro Plan has a lower rate of 1.89% + $0.23.

Pricing at a Glance

Pricing Model

Tiered Pricing

Swiped Rate

1.00% - 4.99%

Keyed-in Rate

1.00% - 4.99%

Mobile Payment Rate

Virtual Terminal Rate

1.89% + $0.23 - 2.90% + $0.30

Monthly Fee

$19.95

Payment Gateway Fee

None

Batch Fee

Early Termination Fee

$195 - $600+

PCI Compliance Fee

Undisclosed

Equipment Lease Terms

48 Month (locked)

Address Verification Service (AVS)

Application Fee

Account Setup Fee

Undisclosed

Gateway Setup Fee

Undisclosed

Annual Fee

$129.99 Per Year

Monthly Minimum

$25 Per Month

Statement Fee

Undisclosed

Priority Payment Systems Contract & Terms

According to online reviews, Priority Payment Systems enforces a 3-year standard contract with an early termination fee (ETF) in the range of $200 to $600.


Contract Length

3 Years

Early Termination Fee

$195 - $600+

Priority Payment Systems Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)

Priority Payment Systems Complaints, Ratings & Reviews

The firm maintains a profile with Better Business Bureau since 2012, and it currently boasts an A+ rating.

Priority Payment Systems is a BBB-accredited business, and it has a customer rating of 1 out of 5 stars (6 reviews).

There are 28 complaints against Priority Payment Systems on its BBB profile. The breakdown consists of 16 billing and collection issues, 10 product or service issues, and 2 advertising/sales issues.

Ratings

BBB

A+ (28 complaints)

Google

2.4 Stars / 83 Reviews

Facebook

N/A

Yelp

1 Star / ‎13 Reviews

Reviews

Total Online Reviews

100+

Total Online Complaints

40+

Lawsuits

None

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