Best for
Standard-risk merchants who want a wide selection of POS solutions to choose from
Specializes in
POS software, terminals, merchant accounts, eCommerce payment processing
Pricing Summary
Setup Fee: $95
Monthly Fee: $10 Per Month (Service Fee)
Swipe Rate: 1.00% - 4.99%
Keyed-in Rate: 1.00% - 4.99%
Early Termination Fee : $900
Contract Terms:
PayProTec is a merchant account provider that services more than 10,000 merchants across many industries. The company specializes in providing POS solutions and has a wide variety of options for its merchants to choose from. PayProTect also offers eCommerce payment processing services that integrate with common platforms like Shopify and Magento.
PayProTec is a registered ISO/MSP of Wells Fargo Bank. The company is based out of Warsaw, Indiana, and was founded in 2006. PayProTec provides solutions to merchants across many industries, including:
The company favors multi-year contracts with early termination fees that can be $250 or more. This means any merchant who is going to use PayProTec should be sure that they want to stay with the company for the long-term before signing any contracts.
PayProTec has a low complaint total and an A+ rating with the Better Business Bureau. These are signs that the company’s customers are mostly happy with the service that they get from PayProTec.
Head Quarters
Warsaw, Indiana
Year Founded
2006
CEO
Matt Hoskins
Employees
80
Merchant Provider Risk Tolerance
POS Software and Hardware
PayProTec offers its merchants a ton of POS solutions to choose from. For example, its Paradise POS system is a hybrid POS solution that’s both cloud and software-based. It can be used on a standard iPad and features some helpful reporting tools that make it easier for a merchant to manage their operation.
PayProTect also has a restaurant-industry-specific POS solution called HotSauce. It makes it easier for a restaurant to provide table service, quick service, express checkouts, and fast bar service.
Other POS solutions from PayProTec include:
Terminals
PayProTec also leases credit card terminals. They offer machines from some of the most popular names in the industry, including Verifone and Ingenico. Additionally, the company claims to have a wide selection of free terminals available. But it doesn’t provide any additional details about this offer on its website.
eCommerce Payment Processing
If you do business online, PayProTec can help with that as well. The company has an eCommerce payment platform that can integrate with all of the major eCommerce platforms. That’s a list that includes Magento, Shopify, WooCommerce, OpenCart, and more. The company says that its eCommerce solution can save you money, but it doesn’t offer any specific information on how it would do so.
Discloses All Important Terms
No
Public Pricing Available
No
PayProTec employs a tiered pricing structure. Its per-transaction rates for different types of transactions can range from as low as 1.00% to as high as 4.99%. But the company doesn’t provide more specificity than that about how much it charges its merchants.
That being said, we do know that PayProTec favors contracts with a considerable amount of fees. For example, the company charges a $95 setup fee. It also charges a $25 monthly minimum fee and a $10 basic service fee.
Pricing Model
Tiered Pricing
Swiped Rate
1.00% - 4.99%
Keyed-in Rate
1.00% - 4.99%
Mobile Payment Rate
Virtual Terminal Rate
1.00% - 4.99% + $0.10
Monthly Fee
$10 Per Month (Service Fee)
Payment Gateway Fee
$20 Per Month
Batch Fee
Undisclosed
Early Termination Fee
$900
PCI Compliance Fee
Undisclosed
Equipment Lease Terms
48 Month (locked)
Address Verification Service (AVS)
Application Fee
Account Setup Fee
$95
Gateway Setup Fee
Annual Fee
$79
Monthly Minimum
$25 Per Month
Statement Fee
PayProTec favors a multi-year contract model, which is similar to what its competitors use. The contract requires merchants to lock themselves into a multi-year agreement with PayProTec. Those who wish to break the agreement early will have to pay a hefty early termination fee to do so. Some merchants have complained about early termination fees as high as $900 from PayProTec.
Contract Length
3 Years
Early Termination Fee
$900
PayProTec currently has an A+ rating with the Better Business Bureau. The company has received a low number of complaints on its BBB page, with just 9 being filed in the last 36 months.
Five of these complaints relate to product or service issues. Three of them are related to billing and collection practices. And one of the complaints is related to a delivery problem.
BBB
A+ and has been Accredited since 2008. (3 Reviews; 7 Complaints)
3.2 Stars / 34 Reviews
3.2 Stars. Based on the opinion of 9 people
Yelp
2.5 Stars / 3 Reviews
Total Online Reviews
50+
Total Online Complaints
10+
Lawsuits
None
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks