Best for
Small and medium-sized firms (20-50 employees) including retailers and independent ISOs/operators
Specializes in
ATM portfolio management, transaction processing, bank sponsorship, maintenance, and cash-in-transit servicing
Pricing Summary
Setup Fee: $0
Monthly Fee: $30 (regularly $60). Includes gateway fee, statement fee, PCI fee/PAI Secure
Swipe Rate: Variable
Keyed-in Rate: Variable
Early Termination Fee : Liquidated Damages
Contract Terms:
Payment Alliance International (PAI) is the US's most prominent ATM provider, offering ATM portfolio management tools and services. It provides transaction processing, bank sponsorship, maintenance, and cash-in-transit servicing. The company's market-leading portfolio management toolset, PAI Reports, accounts for more than 90,000 ATMs.
Payment Alliance International is an ISO of MetaBank, NA since 2005. The firm's merchant services division was acquired by Clearent in 2017. PAI is located in Kentucky with John J. Leehy III operating as its current president and CEO.
PAI's core strengths include countrywide ATM coverage and high-end reporting.
PAI delivers services and tools for ATM portfolio owners, retailers, financial institutions, and independent operators as stated on its website. The company combines its proprietary portfolio management tools with its Vantage maintenance service for catering merchants. PAI has a 3-year contract with automatic renewal and charges a liquidated damages Early Termination Fee of $650, a chargeback fee of $20, and a PAI Secure fee of $5.95. The firm is not a BBB-accredited business but it maintains an "A+" rating with the Better Business Bureau since 2005. PAI therefore has a 15-year operational record with no reviews apart from 2 complaints on its profile.
Head Quarters
Louisville, KY
Year Founded
2005
CEO
John J. Leehy III
Employees
250
Merchant Provider Risk Tolerance
No setup fee.
Country wide ATM coverage is available.
Specializes in ATM portfolio management.
Domestic phone support is provided.
Live online one on one support is available.
Early termination fee.
Has a variable swipe rate.
Contract term is three years.
A Monthly fee is required.
Employs independent sales agents.
PAI lists the following products and services on its website:
ATM Solution: PAI offers the G2500 ATM with an 8-inch high-resolution LCD, which is upgradeable to a 10.2-inch touch-screen monitor. The receipt printer is also upgradeable to a 3-inch graphics-capable printer for custom coupons or branding prints. The integrated topper is pairable with a selection of energy-efficient LED toppers to add attraction for customers.
PAI Reports: A complete portfolio management toolset, PAI Reports provides customers with visibility and control in real-time to manage ATMs more effectively than any other tool in the market. The solution comes with many features like pricing control, cash forecasting, remote management services, vault access, balance alerts, and fleet management reporting.
Mobile App: The PAI mobile app provides state of the art ATM reporting to support and grow a financial portfolio within the electronics payment industry. PAI clients get a full set of access, ATM maintenance, and monitoring features to stay informed. The mobile app supports all iOS and Android devices.
Discloses All Important Terms
No
Public Pricing Available
No
PAI charges a liquidated damages Early Termination Fee of $650, a chargeback fee of $20, and a PAI Secure fee of $5.95.
Pricing Model
Interchange PlusTiered Pricing
Swiped Rate
Variable
Keyed-in Rate
Variable
Mobile Payment Rate
Virtual Terminal Rate
Variable
Monthly Fee
$30 (regularly $60). Includes gateway fee, statement fee, PCI fee/PAI Secure
Payment Gateway Fee
Batch Fee
Early Termination Fee
Liquidated Damages
PCI Compliance Fee
Variable
Equipment Lease Terms
Variable
Address Verification Service (AVS)
Application Fee
Account Setup Fee
$0
Gateway Setup Fee
$50 (regularly $150)
Annual Fee
Monthly Minimum
None
Statement Fee
PAI has a 3-year contract with automatic renewal and charges a liquidated damages ETF of $650.
In order to cancel the agreement, merchants must provide a 60-day notice prior to the current term's expiration date.
Contract Length
3 Years
Early Termination Fee
Liquidated Damages
PAI is not a BBB-accredited business despite having a profile with the Better Business Bureau since 2005. The company currently boasts an "A+ rating" on its profile with 2 complaints:
Both complaints have received a satisfactory resolution.
BBB
A+ (2 complaints)
N/A
N/A
Yelp
1 Star / 2 Reviews
Total Online Reviews
50+
Total Online Complaints
30+
Lawsuits
None
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