Payacardservices Review

Rates and Fees
75/100
Truth in Advertising
95/100
Consumer Reviews
80/100
Customer Support
80/100
4

Best for

Merchants with businesses of all sizes that are located within the UK, and who are searching for monthly or pay-as-you-go plans.

Specializes in

PayaCardServices specializes in working with start-up businesses that have no payment processing history, as well as those that are well-established, but that want to reduce the cost of accepting payments.

Pricing Summary

Setup Fee: Unknown

Monthly Fee: Unknown

Swipe Rate: Unknown

Keyed-in Rate: Unknown

Early Termination Fee : Unknown

Contract Terms:

Unknown
Visit PayaCardServices

PayaCardServices was founded in 2009 as a way to address the payment processing issues faced by small businesses.

This company is located in Northampton, UK, and once did business under the name, Acceptacard.

Jeff Hack is listed as the CEO of Paya Group.

PayaCardServices Overview

 

PayaCardServices is a company that was once known as Acceptacard. It is a merchant account provider that works with businesses in the UK, regardless of their size. The company offers monthly and pay-as-you-go plans and strives to keep the cost of payment processing as low as possible for its merchant customers.

The Paya Group owns several payment services, including:

Payataxi
Payatrader
Payamobile
Payastore
Payaprofessional

Credorax is listed as the acquiring bank for Acceptacard and this company is also registered with the FCA as a small payment institution.

The Paya Group’s CEO is listed as Jeff Hack. On the company website, it specifies that it works with the following sectors:

Taxi and private hire
Directory services
Trade and profession
Charitable and non-profit organizations

Quick Facts

Head Quarters

1 Westleigh Office Park, Scirocco Close, Moulton Park, Northampton, NN3 6BW.

Year Founded

Unknown

CEO

Unknown

Employees

11-50

Merchant Provider Risk Tolerance

Low Risk Businesses

What We Like

Provided services to all businesses in the United Kingdom wanting monthly or pay as you go plans.

Works with both start up and well established businesses.

Several types and options for hardware.

Merchants can bring their own accounts and link them with the company.

Payments can be processed in multiple currencies.

What We Don't Like

Online sellers only.

Works with low risk businesses.

No value added services.

Uses a partnership program for marketing.

Prices on the company website may not be what a merchant will pay.

Industries Served

  • Online Sellers

Business Types Served

  • Mobile
  • Online

PayaCardServices Products & Services

 

Hardware & Software

PayaCardServices offers several types of hardware for merchants in need of card machines. They include both PAX and BBPOS devices. There are several options, and the choice is tailored to each merchant’s needs. Countertop, terminal, and mobile solutions are all available.

This company can also assist ecommerce merchants with shopping cart integration, payment buttons, and invoice links. A virtual terminal is available as well, which allows merchants to accept MOTO payments.

Value-Added Services

PayaCardServices appears to be focused on its payment processing services and merchant accounts. This company does not offer any additional value-added services for its customers.

However, this company advertises the ability for merchants to bring their own merchant accounts and link with PayaCardServices’ payment processing services.

Supported Payment Types & Services

The PayaCardServices website states that the company can process many different forms of payment, including:

Visa
American Express
Mastercard
Google Pay
Apple Pay

Merchants can process payments in multiple currencies.

PayaCardServices Payment Processing

  • Credit Card Processing
  • Debit Card Processing
  • Mobile Commerce
  • Online Payments
  • Payment Gateway

PayaCardServices Billing & Invoicing

  • Mobile Payments
  • Online Payments

PayaCardServices Advertising & Sales

 
PayaCardServices uses several marketing tactics to sell its products and services. It has a partnership program that it advertises on its website. But traditional marketing and in-house sales are also evident.

There are no online complaints about this company regarding sales, which indicates that PayaCardServices is not deceptive or unethical when selling its products and services. There is no indication that this company is a scam or a ripoff.

Truth in Marketing

Discloses All Important Terms

Unknown

Public Pricing Available

Unknown

PayaCardServices Pricing, Rates & Fees

 

PayaCardServices lists several of its prices on its website, but these rates may be the lowest available rates, and not indicative of what a merchant might actually pay.

Swiped rate - 2.5% + £0.30 or 2.95% + £0.30
Keyed-in rate - 2.3% + £0.30 to 2.95% + £0.30
Gateway fee - £20 per month
Setup fee - £99 (unless waived)
POS to GO Equipment fee - £69 per month or £799 if purchased

Pricing at a Glance

Pricing Model

Unknown

Swiped Rate

Unknown

Keyed-in Rate

Unknown

Mobile Payment Rate

Unknown

Virtual Terminal Rate

Unknown

Monthly Fee

Unknown

Payment Gateway Fee

£20

Batch Fee

Unknown

Early Termination Fee

Unknown

PCI Compliance Fee

N/A

Equipment Lease Terms

£13.00+ Per Month

Address Verification Service (AVS)

AVS

Application Fee

Unknown

Account Setup Fee

Unknown

Gateway Setup Fee

Unknown

Annual Fee

Unknown

Monthly Minimum

Unknown

Statement Fee

Unknown

PayaCardServices Contract & Terms

PayaCardServices does not lock its merchant customers into long-term contracts. Instead, this company offers short-term and pay-as-you-go plans that have flexible rates and fees.

Equipment leases are available for as low as £13 per month, and there are no early termination fees.

Contract Length

Unknown

Early Termination Fee

Unknown

PayaCardServices Setup & Support

 

PayaCardServices states on the company website that it is possible for merchants to get set up and ready to accept payments within 48 hours. The company offers an online application to help prospective merchants get started.

Merchants in need of payment processing services online should be able to get started within just a few days. For those that need equipment, it may take a week to 14 days for them to receive it and set everything up.

PayaCardServices offers customer support by phone to all merchant customers 24 hours a day, 7 days a week. The company lists phone numbers for tech support and sales on its Contact Us page. There is also an email address and a contact form on this page.

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Email Support

PayaCardServices Complaints, Ratings & Reviews

BBB Rating

PayaCardServices does not have a profile or a rating with the Better Business Bureau.

Other Online Reviews

There is only one complaint online about PayaCardServices, and it mentions poor communication from the sales team. Incidentally, the timing of this complaint coincides with the time period when Acceptacard was rebranding to PayaCardServices. It appears to be an isolated incident.

There are no outstanding FTC complaints or pending class-action lawsuits for PayaCardServices.

Ratings

BBB

N/A

Google

N/A

Facebook

N/A

Yelp

N/A

Reviews

Total Online Reviews

Unknown

Total Online Complaints

Unknown

Lawsuits

No

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