PAAY Review

Rates and Fees
95/100
Truth in Advertising
95/100
Consumer Reviews
95/100
Customer Support
95/100
5

Best for

3D Secure checkouts to provide additional protection against fraud.

Specializes in

PAAY specializes in offering an additional layer of security to customer transactions. Merchants can add this protection to their existing POS terminals or gateways. It is a powerful anti-fraud solution that reduces unnecessary chargebacks and increases payment authorizations.

Pricing Summary

Setup Fee: Unknown

Monthly Fee: Unknown

Swipe Rate: Unknown

Keyed-in Rate: Unknown

Early Termination Fee : Unknown

Contract Terms:

Unknown
Visit PAAY

PAAY is a certified provider of EMV 3DS, and is the leading authentication service for merchant accounts.

PAAY is certified by Visa, Mastercard, Discover and American Express.

This company has partnered with many of the top leaders in the payment space to provide merchants with an easy, secure and seamless solution for fraud that is also easy to implement and use.

PAAY Overview

 

PAAY offers ways for merchants to increase their sales and reduce their chargebacks while providing a more secure check-out experience.

PAAY is a certified provider of EMV 3DS, and they are the leading consumer authentication service for merchants. This company partners with many payment processors to increase their security and reduce instances of fraud as well as chargebacks.

Disputes and chargebacks are a major problem for payment processing companies as well as for merchants. PAAY shifts the liability against fraudulent charges, resulting in no disputes. Merchants never see chargebacks hit their accounts.

The PAAY software allows the acquiring bank to verify the cardholder’s identity with the issuing bank prior to processing the payment.

PAAY offers seamless integration, and the company claims that customers do not notice any type of disruption to the checkout process for the customer.

The company offers quick and easy implementation directly into POS systems, virtual terminals and gateways.

Quick Facts

Head Quarters

66 S Cooper St, Memphis, TN 38104-4211

Year Founded

2013

CEO

Unknown

Employees

Unknown

Merchant Provider Risk Tolerance

Low Risk Businesses

What We Like

Offers additional security and fraud prevention for customer transactions.

Has excellent customer support.

Provides support for chargeback prevention.

Offers seamless shopping cart integration.

Integrates with many payment channels, including mobile wallets and web payments.

What We Don't Like

Businesses cannot accept Discover as a form of payment.

This company is not a merchant account provider.

Only offers support for online and mobile payments or businesses in need of payment gateways.

Contract information is unclear.

This company is not BBB accredited.

Industries Served

  • Online Sellers

Business Types Served

  • Mobile
  • Online

PAAY Products & Services

 

Hardware & Software

PAAY utilizes JavaScript SDK, which makes integration with existing payment processing systems easy and seamless. Merchants receive full API access. The company also offers a unique Browser-MOTO hybrid solution. Merchants do not have to worry about setting up the hardware as PAAY integrates with the payment processor they are currently using.

Value Added Services

Because PAAY is a way to integrate with existing ISOs, and it is not a merchant account provider, it does not offer any additional services.

However, PAAY does provide a unique Browser-MOTO hybrid solution for merchants who are in need of one.

Supported Payment Types & Services

At this time, PAAY only works with Visa, Mastercard and American Express.

PAAY does integrate well with multiple payment channels, including mobile, in-app, web and digital wallet payments.

PAAY Payment Processing

  • Mobile Commerce
  • Online Payments
  • Payment Gateway

PAAY Billing & Invoicing

  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Payment Processing

PAAY Advertising & Sales

 
It appears that PAAY does have a dedicated sales team and they do not advertise much online. The merchant account providers they work with do not mention PAAY on their websites.

Truth in Marketing

Discloses All Important Terms

Unknown

Public Pricing Available

Unknown

PAAY Pricing, Rates & Fees

 

PAAY does not offer any information on its website about pricing and fees. This could be because the cost of using PAAY varies based on several factors. The company prefers to work directly with payment processors to allow them to offer their anti-fraud solution as a value added feature. Any fees or rates will be built into the price offered by the payment processor. For merchants who choose to sign up with pay directly, costs will be disclosed at that time, but they are not available online.

Pricing at a Glance

Pricing Model

Unknown

Swiped Rate

Unknown

Keyed-in Rate

Unknown

Mobile Payment Rate

Unknown

Virtual Terminal Rate

Monthly Fee

Unknown

Payment Gateway Fee

Batch Fee

Early Termination Fee

Unknown

PCI Compliance Fee

Equipment Lease Terms

Address Verification Service (AVS)

Application Fee

Account Setup Fee

Unknown

Gateway Setup Fee

Annual Fee

Monthly Minimum

Statement Fee

PAAY Contract & Terms

The PAAY company website is not clear about whether it requires merchants to enter into a contract. However, PAAY does offer each customer a risk-free trial, but they are not clear about how long the trial period lasts.

Contract Length

Unknown

Early Termination Fee

Unknown

PAAY Setup & Support

 

Setting up PAAY is fairly simple, and can be done by having just a few pieces of code from the merchant’s payment processor.

PAAY works with all processing platforms that have the pass through fields to capture 3D secure data. There are many gateways that integrate with PAAY, and they are:

Authorize.net
NMI
Rebilly
Verifi
Inovio Pay
Payeezy
TranSafe
JetPay
Payflow
USAePay
PayCertify
FluidPay
Payway
Bluefin

Merchants using Authorize.net will need to enable 3D Secure, which PAAY will assist with, if needed.

Implementation involves different approaches based on the ISO the merchant is working with.

For serverless ISOs, integration can be applied to a customizable checkout page in just a few minutes and can be done without coding experience. Serverside ISOs will need coding experience.

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Email Support

PAAY Complaints, Ratings & Reviews

BBB Rating

PAAY is not accredited with the BBB. There are no reviews or complaints listed on their website.

Other Online Reviews

Other online reviews indicate that PAAY offers a valid and welcome solution to fraud, chargebacks and disputes.

On the customer side, people appreciate PAAY because it operates in the background and does not do anything to disrupt the checkout experience in any way. In the past, customers would be prompted through a popup window to set a 3D Secure passcode, which would need to be set up with their bank. This resulted in many consumers abandoning the checkout process completely, which cost merchants money because it resulted in lost sales. PAAY has given a complete facelift to the 3D Secure process.

Ratings

BBB

NR and This Business is not BBB Accredited. (0 Reviews; 0 Complaints)

Google

N/A

Facebook

No Reviews

Yelp

N/A

Reviews

Total Online Reviews

Unknown

Total Online Complaints

Unknown

Lawsuits

Unknown

PAAY Alternatives

NEED A MERCHANT ACCOUNT PROVIDER?

If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks

cogthumbs-upcheckmark-circlecross-circle