Best for
Businesses of all sizes involved in healthcare, retail, and dining according to the official website.
Specializes in
USPAY Group mainly offers credit card processing for hospitals, physician practices, etc. The firm also serves sectors like e-commerce, retail, restaurants, and entertainment. Moreover, USPAY Group provides state of the art POS terminals and affordable payment solutions.
Pricing Summary
Setup Fee: $0
Monthly Fee: $25
Swipe Rate: 1.00% - 4.99%
Keyed-in Rate: 1.00% - 4.99%
Early Termination Fee : $250 - $495
Contract Terms:
USPAY Group is an ISO of Synovus Bank, Columbus, GA since 2005. Its main benefits include providing interchange-plus pricing and 24/7 customer support. Gary Ramesberger is the Founder and CEO of the firm located in New York.
Previously known as Premier Merchant Processing, USPAY Group offers merchant account services, credit card processing, and payment gateways to more than 25,000 clients as per the website.
USPAY Group covers multiple industries, including healthcare, dining, entertainment, e-commerce, and retail.
Head Quarters
Levittown, NY
Year Founded
2005
CEO
Gary Ramesberger
Employees
40
Merchant Provider Risk Tolerance
Zero setup fee.
Provides interchange plus pricing.
Offers seven day a week around the clock customer support.
Offshore technical support after hours available.
Recorded video training available.
Early termination fee.
Monthly fee assessed.
Three year contract.
Does not disclose all important terms.
Public pricing not available.
Based on its website, USPAY's products and services are as follows:
Payment gateway: USPAY's payment gateway is one of the firm's main offerings. It comes with a virtual terminal that accepts card-present transactions with an additional USB magstripe card reader. An Authorize.Net gateway is also available if you prefer to use it.
Mobile payments: The firm uses iProcess, a third party mobile application that many processors use. It's free on the Apple Store and Google Play Store. It allows you to connect to an encrypted sweeper and also has signature capture on screen, and digital data storage.
ViMAS: USPAY's online account management system allows merchants to control their accounts anywhere, anytime. ViMAS provides transaction summary reports, monthly statements, and more. Plus, it also comes with a text messaging feature that allows merchants to get account updates even when they are not online.
Discloses All Important Terms
No
Public Pricing Available
No
Based on online reviews, USPAY Group enforces the following fees:
Pricing Model
Interchange PlusTiered Pricing
Swiped Rate
1.00% - 4.99%
Keyed-in Rate
1.00% - 4.99%
Mobile Payment Rate
Undisclosed
Virtual Terminal Rate
Undisclosed
Monthly Fee
$25
Payment Gateway Fee
Undisclosed
Batch Fee
Undisclosed
Early Termination Fee
$250 - $495
PCI Compliance Fee
$99/yr
Equipment Lease Terms
48-month (locked) & Equipment Lease Cost: $1,000+
Address Verification Service (AVS)
Undisclosed
Application Fee
Undisclosed
Account Setup Fee
$0
Gateway Setup Fee
Undisclosed
Annual Fee
$79
Monthly Minimum
$25
Statement Fee
Undisclosed
Online reviews state that the USPAY Group contract is a 3-year agreement with an early termination fee (ETF) in the range of $250 – 495.
Contract Length
3 Years
Early Termination Fee
$250 - $495
Neither Facebook nor Yelp has any ratings to show.
Since 2010, the firm has a profile with Better Business Bureau, and it currently has an A+ rating. However, it has a customer rating of 2.33 out of 5 stars (3 reviews).
Currently, the firm has 5 complaints, out of which 2 are related to billing and collection, and 3 are product/service-related.
Only 1 complaint saw resolution in the past year.
BBB
A+ (5 complaints)
N/A
None
Yelp
N/A
Total Online Reviews
40+
Total Online Complaints
10+
Lawsuits
None
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