Best for
Small, medium, or large-sized standard-risk businesses seeking mobile or tablet-based POS systems and credit card processing.
Specializes in
Unified Payments focuses on delivering excellent POS systems that are mobile or tablet-based.
Pricing Summary
Setup Fee: $0
Monthly Fee: $0
Swipe Rate: Interchange + 0.30% to Interchange + 0.50% + $0.10
Keyed-in Rate: Interchange + 0.30% to Interchange + 0.50% + $0.10
Early Termination Fee : $750
Contract Terms:
Unified Payments is a Merchant Account provider specializing in mobile and tablet point of sale systems.
The company is a subsidiary of Net Element, Inc currently headquartered in Miami Beach Florida. John Perez is the CEO.
There are some potential legal issues in its history, although many of the details of the accusations cannot be confirmed.
Unified Payments is a merchant account provider that specializes in mobile and tablet POS systems.
It offers interchange-plus pricing which is standard for the industry. However, the contracts are lengthy and come with a lot of extra fees.
The current CEO is John Perez, however, the company was at one time run by Oleg Frier. This former executive chairman of the company has been accused of scamming Gene Zell, essentially stealing his company Aptito. The details around this accusation have not been confirmed, however, it may be something potential customers may want to be aware of.
In addition to that, the company has a subsidiary called Discover Data LLC which was involved in a lawsuit. According to the lawsuit, the vice president of the company hired women to seduce and swindle potential customers in a bar.
The case was ultimately thrown out due to a procedural error, but customers may want to know of the potential legal problems faced by Unified Payments and its subsidiary Discover Data LLC.
Head Quarters
North Miami Beach, Florida
Year Founded
2010
CEO
Vlad Sadovskiy - President
Employees
200
Merchant Provider Risk Tolerance
Zero setup fee.
No monthly fee.
Public pricing is available.
All important terms are disclosed.
Domestic telephone support during business hours.
Early termination fee.
Three year contract.
PCI compliance fee.
Forty-eight month locked equipment lease.
Statement fee.
Hardware and Software
Unified Payments offers a variety of POS systems most of which are mobile or tablet-based. The brands they offer include Aptito, Clover, and Restoactive among others.
Value-Added Services
Some of the additional services provided include:
Fast Pass Funding
Reporting, accounting, and analytics software
Event processing solutions
Gift and loyalty card programs
Supported Payment Types and Services
Unified Payments accepts all major credit and debit cards including:
Discover
Mastercard
Visa
American Express
They will also process checks and online and mobile payments.
Discloses All Important Terms
Yes
Public Pricing Available
Yes
Unified Payments offers interchange pricing on all transactions plus 0.30%. American Express transactions get charged a higher rate of interchange plus 0.50% plus $0.10.
Online transactions are charged at a rate of 2.90% plus $0.20. Online payment processing also usually comes with additional fees, although their website doesn’t specify what they are.
In addition to transaction fees, the contract comes with several other fees. This includes:
An early termination fee of $750
An annual PCI compliance fee of $300
A monthly minimum fee of $25
Monthly compliance fee of $3.95
A monthly PCI non-compliance fee of $19.95 (which you would theoretically get out of if your business is PCI compliant.)
Monthly statement fee of $2
The contract length and the high amount of fees make this merchant account provider more expensive than is typical in the industry.
Pricing Model
Interchange Plus
Swiped Rate
Interchange + 0.30% to Interchange + 0.50% + $0.10
Keyed-in Rate
Interchange + 0.30% to Interchange + 0.50% + $0.10
Mobile Payment Rate
2.75%
Virtual Terminal Rate
2.75%
Monthly Fee
$0
Payment Gateway Fee
Undisclosed
Batch Fee
Undisclosed
Early Termination Fee
$750
PCI Compliance Fee
$3.95 per month or $300 Annualy
Equipment Lease Terms
48 Month (locked)
Address Verification Service (AVS)
Unknown
Application Fee
Unknown
Account Setup Fee
$0
Gateway Setup Fee
Unknown
Annual Fee
Unknown
Monthly Minimum
$25
Statement Fee
$2
Unified Payments offers a three-year contract with automatic renewal for a one-year term after that.
There is an early termination fee of $750, which is quite high.
The contract also comes with a non-cancelable equipment lease. They did not specify whether the lease costs extra or is free with the contract.
Contract Length
3 Years
Early Termination Fee
$750
Unified Payments has a support email and phone number easily accessible on their website. However, they do not specify 24/7 support or whether the support is in-house or outsourced.
The application form is easily found on the website making it easy to apply.
BBB Rating
Unified Payments has had an accredited Better Business Bureau profile since 2017. There is one negative review on the account from 2020. Five additional complaints have been closed in the past three years.
The complaints on their profile mention things like being over-charged, not being able to cancel their account, and being charged fees that they were unaware were in the contract.
Other Online Reviews
Gene Zell, the founder of Apitito, has accused Oleg Frier of being a scammer publically online. According to Zell, Frier agreed to buy Aptito and then did not deliver on the agreed-upon price. However, these claims have not been confirmed.
BBB
A+ and has been Accredited since 2017. (6 Reviews; 10 Complaints)
3 Stars / 4 Reviews
5 Stars. Based on the opinion of 163 people
Yelp
N/A
Total Online Reviews
30+
Total Online Complaints
Lawsuits
Yes
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks