Best for
talech is a great fit for retail, service industries, and mainly the food services industries such as restaurants, bars, and cafes.
Specializes in
talech only caters to the point of sale (POS) niche. The company is not a merchant payment processor, nor does talech have proprietary POS terminals. The company focuses on marketing talech's POS solutions and has developed POS software to manage the end-to-end workflow of retail, restaurant, and professional services industries.
Pricing Summary
Setup Fee: $0
Monthly Fee: $29; $69; $99
Swipe Rate: 1.00% - 4.99%
Keyed-in Rate: 1.00% - 4.99%
Early Termination Fee : None
Contract Terms:
talech provides cloud-based POS software solutions. The company has partnered with numerous merchant account and back-end payment processors for their services. They include but may not be limited to Vantiv, Global Payments, Elavon, Chase Merchant Services USAePay, Vantiv, and Bank of America Merchants Services.
Established in 2012, the Palo Alto, California-based talech has catered to a very niche sector, point of sale. The company is mainly a software company that has developed an app that integrates POS terminals, merchant payment processors, and various other professional services software.
talech offers an easy to understand product with straightforward pricing plans. The company's Terms and Conditions (T&C) did not disclose any additional fees other than what was listed on their pricing page. Businesses can easily select the appropriate pricing plan to integrate talech POS with all the popular accounting software, such as QuickBooks and Xero.
talech software is cloud-native, giving business owners the ability to keep track of reporting and analytics remotely and in real-time. One drawback is that without internet access, businesses won't be able to access and sync with talech servers and be forced to accept cash. The silver lining and merchant data are stored on talech servers, so customers don't have to spend money on server equipment to store their transaction data.
talech has a client base of more than 8,000 restaurants, retailers, and professional services firms, which accounts for $2.3 billion in transaction volume. In 2019, U.S. Bank acquired talech.
Head Quarters
Palo Alto, CA
Year Founded
2012
CEO
Irv Henderson
Employees
200
Merchant Provider Risk Tolerance
Zero setup fee.
No early termination fee.
Public pricing available.
Discloses all important terms.
Domestic support during business hours.
Monthly device fee.
Only provides basic reporting tools.
Offline usage is limited.
Not a merchant payment processor.
Does not have proprietary point of sale terminals.
talech's primary offering is an App for both the Android and iOS platforms. Depending on the industry type, users can utilize the app's features specific to their needs and business strategy. These app features allow businesses to manage restaurant table layouts and menus, multiple cash registers, employee timesheets, discounts and promotions, marketing campaigns functionality, integrate systems across multiples locations, and run reports and analytics.
talech offers three different monthly service packages depending on how many of the features a business needs. There are no additional charges found in talech's T&C, and the plans are;
Starter Plan – $29/month – Ideal for small businesses allowing merchants to track a cash register, manage up to 5 employee profiles and 100 products, and includes basic reporting.
Standard Plan – $69/month – Tailored for medium-sized businesses and allows everything in the Starter plan but with unlimited employees and products, barcode printing, staff timesheets, and discount offers functionality.
Premium Plan – $99/month – Includes everything in Standard Plan plus appointment and inventory management, online order-taking and payments, and gift cards and loyalty programs.
For each of these plans, customers can add unlimited additional POS devices for $29/month.
Hardware & Equipment – talech integrates various hardware for its point of sale offering, including Apple iPad tablets, Android tablets, multiple payment devices, tablet stands, kitchen & receipt printers, cash drawers, barcode scanner, and internet routers.
Gift Cards and Loyalty Programs – talech supports gift cards and loyalty program management as part of its Premium Plan.
Discloses All Important Terms
Yes
Public Pricing Available
Yes
talech's pricing is clear and honest as we did not find any additional costs hidden away in T&C fine print. The iPad and Android-based POS terminals are easily purchased elsewhere since talech doesn't have proprietary Equipment.
Pricing Model
Flat Rate
Swiped Rate
1.00% - 4.99%
Keyed-in Rate
1.00% - 4.99%
Mobile Payment Rate
Virtual Terminal Rate
N/A
Monthly Fee
$29; $69; $99
Payment Gateway Fee
N/A
Batch Fee
Early Termination Fee
None
PCI Compliance Fee
None
Equipment Lease Terms
None
Address Verification Service (AVS)
Application Fee
Account Setup Fee
$0
Gateway Setup Fee
N/A
Annual Fee
Monthly Minimum
Additional device Fee $29/month
Statement Fee
talech's app creates a single platform for small and medium-sized businesses to integrate the hardware, payment processing, and other professional services software, such as QuickBooks. The setup is smooth and easy to learn. There are detailed guides by industry, a comprehensive help section, and video tutorials available on talech's website, which can assist customers in deploying talech's software.
The hardware setup is transparent and convenient, as businesses can buy the hardware themselves.
talech offers 24/7 support via phone and email if their help section, blog, and guides cannot answer client questions. talech does have a live chat option, but that is available only during regular U.S. business hours.
Contract Length
Month-to-month1 Year
Early Termination Fee
None
There is not onerous language about talech's product, nor any lengthy contract periods. The company offers month-to-month billing options and does not mandate a termination fee for canceling service. Talech's website is very transparent in terms of its pricing and any additional charges that may apply.
BBB
NR (0 complaints; 0 reviews)
N/A
N/A
Yelp
N/A
Total Online Reviews
300+
Total Online Complaints
20+
Lawsuits
None
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