Sterling Payment Technologies Review

Rates and Fees
/100
Truth in Advertising
/100
Consumer Reviews
/100
Customer Support
/100

Best for

Specializes in

Pricing Summary

Setup Fee: $0

Monthly Fee: Undisclosed

Swipe Rate: Variable

Keyed-in Rate: Variable

Early Termination Fee : $395

Contract Terms:

3 Years
Visit Sterling Payment Technologies

Sterling Payment Technologies was acquired by EVO Payments Inc. in January 2017.

EVO Payments, Inc. (NASDAQ: EVOP) is a leading payment technology and services provider. EVO offers an array of innovative, reliable, and secure payment solutions to merchants ranging from small and mid-size enterprises to multinational companies and organizations across North America and Europe.

As a fully integrated merchant acquirer and payment processor in over 50 markets and 150 currencies worldwide, EVO provides competitive solutions that promote business growth, increase customer loyalty, and enhance data security in the international markets we serve.

Sterling Payment Technologies Overview

 

The Sterling Payment Technologies website (sterlingpayment.com) redirects to a subdomain of EVO Payments International and states that moving forward, Sterling will conduct business under the EVO name.
Sterling Payment Technologies (sterlingpayment.com) is a merchant account provider based in Tampa, Florida, that has been in the credit card processing industry since 2001. Sterling was acquired by EVO Payments International in January 2017 and is now a seller of EVO contracts and services. The company is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, California. The company is located at 1111 N Westshore Blvd Ste 500, Tampa, Florida 33607-4713. Paul L. Hunter is listed as the president and CEO of Sterling Payment Technologies.

Quick Facts

Head Quarters

Tampa, Florida

Year Founded

1989

CEO

Paul L. Hunter

Employees

1000

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Clothing & Apparel
  • Convenience Store
  • Electronics
  • Gas Station
  • Marketing Agency
  • Moving Companies
  • Personal Service
  • SAAS
  • SEO & SEM Services
  • Thrift Store

Business Types Served

  • B2B
  • Ecommerce
  • Low Risk
  • MLM
  • Mobile
  • Mom & Pop
  • Online
  • Retail / Card Present
  • Small Business
  • Wholesale

Sterling Payment Technologies Products & Services

 

With Sterling’s services, whether you are a standard retail store, mail/phone order business, online shop, or mobile vendor, you can get your card payments processed. There are no details regarding equipment, but the company does offer a virtual terminal and gateways, as well as PAYware Mobile. Gift cards and an electronic cash register integration program called Bridge Business Intelligence are additional services.

Sterling Payment Technologies Payment Processing

  • Credit Card Processing
  • Debit Card Processing
  • Gift Card Management
  • Merchant Cash Advance
  • POS Equipment
  • Virtual Terminal

Sterling Payment Technologies Billing & Invoicing

  • Mobile Payments
  • Multi-Currency
  • Online Payments
  • Payment Processing

Sterling Payment Technologies Advertising & Sales

 
Sterling Payment Technologies appears to utilize ISOs and independent sales agents to market its services. These practices often result in an elevated complaint rate for a company, as it is difficult for any business to monitor the conduct of independent sales entities. In this case, we are able to locate multiple Sterling Payment Technologies complaints that report nondisclosure of contract terms at the point of signing, specifically with respect to the company’s early termination fee. A company representative has responded to many of these complaints claiming that it is company policy to disclose this fee up front. The company does not appear to engage in any deceptive advertising strategies in its official materials.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

Sterling Payment Technologies Pricing, Rates & Fees

 

The standard Sterling Payment Technologies agreement (available below) is a three-year agreement through Chase Paymentech with automatic renewal for one year, an early termination fee of $395, a PCI Compliance fee (sometimes called an annual fee) that may approach $150, an undisclosed monthly minimum fee, and a tiered pricing schedule. It appears as though some of these fees may vary according to the agent setting up the account and a merchant’s size, business type, and time in business. It’s likely that Sterling’s contract terms have changed since its acquisition by EVO Payments International, but we have not found any information about its new contract.

Above all else, merchant complainants report frustration with the company’s early termination fee and service length. These contract terms appear to be slightly more expensive than industry averages; we have therefore awarded Sterling a “C” grade in this category. See the Sterling Payment Technologies Merchant Agreement.

Pricing at a Glance

Pricing Model

Tiered Pricing

Swiped Rate

Variable

Keyed-in Rate

Variable

Mobile Payment Rate

Virtual Terminal Rate

Variable

Monthly Fee

Undisclosed

Payment Gateway Fee

Undisclosed

Batch Fee

Undisclosed

Early Termination Fee

$395

PCI Compliance Fee

Up To $150 Per Year

Equipment Lease Terms

Variable

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

Undisclosed

Annual Fee

Monthly Minimum

Undisclosed

Statement Fee

Sterling Payment Technologies Contract & Terms

Sterling Payment Technologies appears to offer a three-year contract through EVO Payments International that may include a $395 early termination fee.

Contract Length

3 Years

Early Termination Fee

$395

Sterling Payment Technologies Setup & Support

 

Setup Highlights

  • Live Online (1-on-1)

Support Highlights

  • Domestic Phone Support (Business Hours)

Sterling Payment Technologies Complaints, Ratings & Reviews

Sterling Payment Technologies has an “A+” rating from the BBB and has received nine complaints in the past three years.

Ratings

BBB

A+

Google

No Reviews yet

Facebook

N/A

Yelp

No Reviews yet

Reviews

Total Online Reviews

100+

Total Online Complaints

30+

Lawsuits

None

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