Pivotal Payments Review

Rates and Fees
/100
Truth in Advertising
/100
Consumer Reviews
/100
Customer Support
/100

Best for

Specializes in

Pricing Summary

Setup Fee: $0

Monthly Fee: Undisclosed

Swipe Rate: Variable

Keyed-in Rate: Variable

Early Termination Fee : $395 Or $495

Contract Terms:

3 Years
Visit Pivotal Payments

Pivotal Payments Overview

 

Quick Facts

Head Quarters

Montréal, Québec

Year Founded

2003

CEO

Philip Fayer

Employees

700

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Bail Bonds
  • Clothing & Apparel
  • Convenience Store
  • Credit Repair
  • Debt Consolidation
  • Electronics
  • Gaming
  • Gas Station
  • Healthcare
  • Legal
  • Marketing Agency
  • Moving Companies
  • Personal Service
  • Property Management
  • Restaurant / Bar
  • SAAS
  • SEO & SEM Services
  • Sports Betting Advice
  • Thrift Store
  • Travel
  • Web Design Services

Business Types Served

  • B2B
  • Digital Downloads
  • Ecommerce
  • Enterprise Merchant Accounts
  • High Risk
  • MLM
  • Mobile
  • Mom & Pop
  • MOTO
  • Online
  • Retail / Card Present
  • Small Business
  • Wholesale

Pivotal Payments Products & Services

 

Pivotal Payments Payment Processing

  • ACH Check Transactions
  • Chargeback & Fraud Prevention
  • Check Services
  • Contactless NFC
  • Credit Card Processing
  • Credit Card Terminals
  • Debit Card Processing
  • EBT Acceptance
  • eCheck & ACH Processing
  • EMV Processing
  • Gift & Loyalty Program
  • High-Risk Industries
  • Merchant Cash Advance
  • Mobile Card Reader
  • Mobile Payments App
  • Online Payments
  • Online Shopping Cart Integration
  • Payment Gateway
  • POS Equipment
  • Recurring Billing
  • Shopping Cart Integration
  • Virtual Terminal

Pivotal Payments Billing & Invoicing

  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

Pivotal Payments Advertising & Sales

 

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

Pivotal Payments Pricing, Rates & Fees

 

Pricing at a Glance

Pricing Model

Tiered Pricing

Swiped Rate

Variable

Keyed-in Rate

Variable

Mobile Payment Rate

Virtual Terminal Rate

Variable

Monthly Fee

Undisclosed

Payment Gateway Fee

Undisclosed

Batch Fee

Undisclosed

Early Termination Fee

$395 Or $495

PCI Compliance Fee

$99 Per Year

Equipment Lease Terms

48 Months, Non-Cancellable

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

Annual Fee

Monthly Minimum

Undisclosed

Statement Fee

Pivotal Payments Contract & Terms

Contract Length

3 Years

Early Termination Fee

$395 Or $495

Pivotal Payments Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base
  • Live Online (1-on-1)

Support Highlights

  • Domestic Phone Support (Business Hours)
  • FAQ
  • Offshore Tech Support (After Hours)

Pivotal Payments Complaints, Ratings & Reviews

Ratings

BBB

NR (0 Reviews; 0 Complaints)

Google

2.1 Stars / 7 Reviews

Facebook

1 Star. Based on the opinion of 4 people

Yelp

1 Star / 15 Reviews

Reviews

Total Online Reviews

600+

Total Online Complaints

300+

Lawsuits

None

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