Best for
Medium and large firms (≈50-500 employees) in the real estate, hospitality, and education sectors, per the company website.
Specializes in
Fidelity Payment Services offers credit and debit card processing, mobile and ACH processing, QuickBooks integration, an online gateway, and a virtual terminal.
Pricing Summary
Setup Fee: $0
Monthly Fee: Undisclosed
Swipe Rate: 2.69% + $0.19
Keyed-in Rate: 3.69% + $0.19
Early Termination Fee : $200 - $500
Contract Terms:
Since 1996, Fidelity Payment Services has been an ISO of Wells Fargo Bank, NA, Concord, CA, and US Bank Minneapolis, MN.
Ben Weiser is the CEO of the firm, located in Brooklyn, NY. The company's core competencies include providing card processing and POS solutions.
Fidelity Payment Services has many high-profile customers like Good Year, MagLite, ShopBoss, Superion, and many more. The company serves more than 15,000 businesses worldwide through its merchant services, according to its website.
Head Quarters
Brooklyn, NY
Year Founded
1996
CEO
Ben Weiser
Employees
200
Merchant Provider Risk Tolerance
Good for medium to large size firms in the education, hospitality and real estate businesses.
No setup fee.
Same day and next day funding.
Has a gift card and loyalty program.
Has a partner referral program.
Early termination fee.
Three year contract terms.
Four year locked terminal leases.
Employs independent sales agents.
Has a PCI compliance fee.
Fidelity Payment Services promotes the following services on its website:
Payment Gateway: It includes a variety of plugins for popular e-commerce platforms and software systems such as Magento and WooCommerce, as well as NetSuite's ERP solution for accepting ACH and credit card payments. Also, the gateway supports a wide range of POS systems and accounting software.
Gift Card/Loyalty Program: Accept third-party gift cards or create your own. Plus, the gift card program supports multiple locations, is fully secured against fraud, and can be managed with ease in our user-friendly portal. The loyalty program lets you reward customers when they reach a certain number of points, purchases, or visits.
PaymentSITE: Fidelity can develop and host your custom PaymentSITE form for a secure standalone solution that lets you keep payments simple. Easily send invoices with a 1-click link to pay by credit card and ACH. Embed PaymentSITE to your existing website to accept donations and payments.
Discloses All Important Terms
No
Public Pricing Available
No
Fidelity charges an early termination fee of $495, a PCI compliance fee of $19.95, an online payment gateway fee of $25, and a batch fee of $0.10.
Pricing Model
Tiered Pricing
Swiped Rate
2.69% + $0.19
Keyed-in Rate
3.69% + $0.19
Mobile Payment Rate
Virtual Terminal Rate
Up to 2.9% + $0.30
Monthly Fee
Undisclosed
Payment Gateway Fee
Up to $25 Per Month
Batch Fee
Up to $0.10
Early Termination Fee
$200 - $500
PCI Compliance Fee
Up To $19.95 Per Month
Equipment Lease Terms
48 Month (locked)
Address Verification Service (AVS)
Application Fee
Account Setup Fee
$0
Gateway Setup Fee
Annual Fee
Monthly Minimum
Statement Fee
As per online reviews, Fidelity Payment Services has a 3-year contract with an early termination fee of $495. There is also a locked lease period of 48 months on equipment leases.
Contract Length
3 Years
Early Termination Fee
$200 - $500
Since 2009, Fidelity Payment Services has a profile with Better Business Bureau, and it currently boasts an A+ rating. It is BBB-accredited, and it has a customer rating of 4.84 out of 5 (50 reviews).
Moreover, said profile has 3 complaints to report consisting of 2 product problems and a billing issue.
BBB
A+ (3 Complaints)
4.9 Stars / 636 Reviews
5 Stars / Based on the opinion of 1 person
Yelp
N/A
Total Online Reviews
636
Total Online Complaints
Lawsuits
None
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks