Best for
Specializes in
Pricing Summary
Setup Fee: $0
Monthly Fee: Undisclosed
Swipe Rate: Variable
Keyed-in Rate: Variable
Early Termination Fee : None
Contract Terms:
Chase Paymentech was founded in 1985 in Dallas, Texas and has offices in the United States, Canada, and Europe. The company is an international processor, but for the purposes of this article we’ll focus on services available to businesses based in the United States.
Based out of Dallas, Texas, Chase Paymentech (chasepaymentech.com) is one of the largest merchant account providers in the United States. Although it has operated under different business names due to various acquisitions and joint ventures, Chase Paymentech has been in existence since 1985. Chase Paymentech rebranded its global ISO operations as “Chase Commerce Solutions” in late 2015, but First American Payment Systems acquired all of Chase Commerce Solutions’s operations in January 2016. Today, Chase’s merchant services products are marketed as a branch of JPMorgan Chase, but the Chase Paymentech brand is still found on the products themselves. Chase also acquired WePay in October 2017, which could signal the next direction for the company.
Chase Paymentech has achieved some recognition as the back-end processing network for the popular mobile credit card processing app Square. The company’s headquarters can be found at 14221 Dallas Pkwy, Dallas, Texas 75254. Chase Paymentech is part of a larger platform called Chase Merchant Services, which is overseen by CEO Matt Kane.
Head Quarters
14221 Dallas Pkwy, Dallas, Texas 75254
Year Founded
1985
CEO
Matt Kane
Employees
213
Merchant Provider Risk Tolerance
Chase Paymentech can help you take payments in almost any way you can think of. Chase offers card processing, check processing, processing through smartphones and tablets, payment acceptance from international customers, e-commerce processing, and virtual terminals for taking payments by mail, phone, or fax.
Discloses All Important Terms
No
Public Pricing Available
No
Pricing and contract terms of Paymentech merchant accounts may vary based on several factors including a merchant’s processing needs, sales volume, and the agent or sub-ISO setting up the account. In most cases where Paymentech sets up the account directly, the company offers month-to-month contracts, no cancellation fees and no PCI compliance fees. Merchants who accept a “free terminal” may be subject to a 24-month service agreement, which is a common practice when a provider gives away equipment. The cancellation fees under the 24-month agreement may vary based on the type of equipment, so merchants are strongly encouraged to read their contracts before signing any documents.
Pricing Model
Interchange PlusFlat Rate
Swiped Rate
Variable
Keyed-in Rate
Variable
Mobile Payment Rate
Undisclosed
Virtual Terminal Rate
Variable
Monthly Fee
Undisclosed
Payment Gateway Fee
Undisclosed
Batch Fee
Undisclosed
Early Termination Fee
None
PCI Compliance Fee
None
Equipment Lease Terms
24 Months, Non-Cancellable
Address Verification Service (AVS)
Unknown
Application Fee
Unknown
Account Setup Fee
$0
Gateway Setup Fee
Undisclosed
Annual Fee
Unknown
Monthly Minimum
Undisclosed
Statement Fee
Unknown
Chase Paymentech offers variable contract terms that may or may not include an early termination fee.
Contract Length
Month-to-month
Early Termination Fee
None
Chase Paymentech has an “B” rating with the Better Business Bureau but is not BBB-accredited. The BBB created its profile for Chase Paymentech on January 1998 and has 41 complaints in the last 36 months. 28 of these complaints were related to the product or service and 13 had to do with Billing/Collections issues. Chase Paymentech resolved 13 complaints to the satisfaction of the merchant, while the remaining 28 either were resolved to the dissatisfaction of the merchant or did not receive a final response from the merchant.
BBB
B(41 complaints)
N/A
No Reviews yet
Yelp
1 Star / 47 Reviews
Total Online Reviews
100+
Total Online Complaints
50+
Lawsuits
None
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